Quality Improvement Manager and Coordinator

Important messages

** THOSE WHO HAVE PREVIOUSLY APPLIED TO PROCESS 17-DND-EA-OTTWA-420865, DO NOT NEED TO REAPPLY TO THIS PROCESS. A CHANGE WAS MADE TO INCLUDE AN ADDITIONAL LOCATION.**

***VERY IMPORTANT NOTE: The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

As it is the intention to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews), applicants applying for this process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Acknowledgement of receipt of applications will not be sent; we will only contact candidates when the screening process is completed.

It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) in the QUESTIONNAIRE. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of past or current responsibilities. Rather the candidate must provide concrete and detailed examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

Intent of the process

A pool of qualified candidates may be established and may be used to staff similar positions within DND with various linguistic profiles, security levels, employment types and tenures which may vary according to the position being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation from a recognized post-secondary institution with acceptable specialization in healthcare or in any other field relevant to the work to be performed OR an acceptable combination of education, training and experience. An equivalent combination of education, training and experience would normally include a minimum of 2 years of experience and training in quality improvement or patient safety.

Successful completion of a university or college course or certificate in quality improvement and/or patient safety.

Degree equivalency

Experience in making recommendations to various levels of management.

Experience working with multi-disciplinary healthcare teams.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, bilingual imperative BBB/BBB, and bilingual imperative CBC/CBC.

Information on language requirements

Knowledge of techniques and presentation methods used to facilitate adult education and training.

Knowledge of principles and tools used in quality improvement.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to analyze information for use in decision making.

Ability to influence others.

Client service oriented

Effective interpersonal skills

Judgment

Initiative

Problem solving

The following may be applied / assessed at a later date (may be needed for the job)

Masters degree from a recognized university acceptable specialization such as health care.

Degree equivalency

Experience in facilitating a quality improvement initiative.

Experience participating in or leading patient safety analyses/investigations.

Conditions of employment

Reliability Status security clearance - Enhanced Reliability Status
The requirement to work overtime may be required.
Willingness to travel occasionally outside of the immediate area may be required.

Other information

*Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

-All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.
-Reference checks may be sought.
-An interview may be administered.
-A test may be administered.
-Random selection may be used.
-Proof of education must be submitted at the interview.
-Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/
- Persons are entitled to participate in the appointment process in the official language of their choice.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.