INVENTORY: Family Law Assistance Officer

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

*** INSTRUCTIONS TO FOLLOW ***

You must submit a complete application, consisting of screening questions which clearly demonstrate how you meet the screening criteria (education and experience) and a résumé. The screening questions will be used as the primary tool in the screening process and the résumé will only be used to substantiate the information provided.

In your response to the screening questions, please provide concrete examples and the following MANDATORY information:

1. Name of the department or organization where the experience was acquired ;
2. Title of the position occupied and duration for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how the experience was acquired.

If you do not fully complete the screening questions as instructed, your application may be screened out.

Work environment

You want to work as part of Canada’s Legal Team of the Department of Justice Canada?

You enjoy working in an operational environment and customer service and have what it takes to do it well?

We are seeking dynamic individuals interested in a career in a field related to family law for future vacancies within the Department located in the National Capital Region, in the core of Ottawa.

The Department of Justice Canada is looking forward to having you on board.

An exciting career with excellent pay and benefits and a work environment that allows for learning and development opportunities is yours to pursue.

Intent of the process

The immediate need is to staff an indeterminate position with a linguistic profile of bilingual imperative BBB/BBB. A pool of partially or fully qualified candidates may be established from this process which may be used to staff similar positions within the Department of Justice with various tenures (such as: Acting, Assignment, Casual, Deployment, Indeterminate, Secondment, Specified period) and with various languages requirements (bilingual imperative and unilingual) and various conditions of employments, which may vary according to the position to be staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1 - A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1 - Experience in providing customer services (minimum of 6 months of work).
EX2 - Experience in providing information services to the general public verbally and in writing.
EX3 - Experience in the use of a data entry system.
EX4 - Experience in applying basic accounting functions.
EX5 - Experience using Microsoft Word and Excel.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION

AED1 - Successful completion of two years of a postsecondary program with acceptable specialization in a law-related field.

AED2 - Successful completion of two years of an acceptable post-secondary educational program in a field related to Information technology (IT).

Degree equivalency

EXPERIENCE

AEX1 - Experience in a field related to law.

AEX2 - Experience in a field related to Information technology (IT) support.

AEX3 - Experience in interpreting and applying requirements of an application of an Act and its Regulations.

AEX4 - Experience related to funds collection.

ORGANIZATIONAL NEEDS

The Department of Justice is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Aboriginal peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.

OPERATIONAL REQUIREMENTS:

- Willingness and ability to work 7.5 hours between the hours of 7:30 am and 4:30 pm.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
The immediate need is to staff a position with a linguistic profile of bilingual imperative BBB/BBB. A pool of partially or fully qualified candidates may be established from this process which may be used to staff positions with various language requirements such as English Essential, French Essential, English or French Essential, and Bilingual Imperative BBB/BBB.

Information on language requirements

KNOWLEDGE

K1 - Knowledge of the role and responsibilities of the federal government related to family law.
K2 - Knowledge of the provisions related to Section 4, Collection, Retention and Disposal of Personal Information and Section 7, Protection of Personal Information of the Privacy Act.

ABILITIES

A1 - Ability to solve problems
A2 - Ability to communicate orally
A3 - Ability to communicate in writing
A4 - Ability to establish priorities and organize workload
A5 - Ability to work under pressure

PERSONAL SUITABILITIES

PS1 - Client service oriented
PS2 - Interpersonal Skills
PS3 - Judgment
PS4 - Dependability
PS5 - Flexibility
PS6 - Attention to details

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE

AK1 - Knowledge of the role and responsibilities of the provincial and territorial governments related to family law.

Conditions of employment

Secret security clearance

- Willingness and ability to work 7.5 hours between the hours of 7:30 am and 4:30 pm.

Note: Candidates must meet upon appointment and are responsible to maintain the above conditions of employment throughout their employment.

Other information

Only on-line applications through the Public Service Resourcing System will be accepted. To submit an application on-line, please click on the button "Apply Online". Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

For this selection process, email is the most effective way to communicate with you and for you to be invited for evaluations. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. The email address provided may also be used in the administration of online exams. Candidates who apply to selection processes should include an email address that accepts email from unknown users (some email systems block these types of email). Therefore, it is your responsibility to verify your email and/or PSRS account on a regular basis regarding this selection process.

Your application in this inventory will be active for 180 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 30 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer be considered for this inventory. Should your application become inactive while the inventory is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

Extractions from this selection process may occur throughout and after the advertisement period. The first extraction may occur as early as August 23, 2017.

Results from previous extractions may be deemed valid for future extractions. You can only be assessed (screening, exam, interview or reference) once per extraction.

Acknowledgment of receipt of applications will not be sent.

Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form (if applicable).

Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).

You must provide proof of your education credentials, upon request.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

The Department of Justice encourages persons with priority entitlements to self-refer to our selection processes in circumstances where they believe that they meet the essential qualifications of the advertised position.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.