Bilingual Human Resources (HR) Coordinator

Duties

We are looking for administrative professionals for positions in the following fields:

- Staffing: As a member of our Staffing team you will work closely with an HR Advisor and your colleagues to deliver quality HR support services to clients. We are looking for Coordinators who enjoy teamwork, have a keen eye for detail and have a soft spot for efficiency. If you're the type of person who thrives on organization with a 'how can we make this better' attitude - we want you on our team!

- Express Staffing: As a member of the Express Staffing team you will be working closely with other HR Coordinators to deliver on a high volume of requests. We are looking for Coordinators with strong analytical skills, who are comfortable working with systems and who have a keen eye for detail. If you're the type of person who thrives in a high volume environment with a 'bring it on' attitude - HR Express definitely wants to meet you!

- Classification: As a member of our Classification Administrative Centre you will be working with a close knit team of fellow HR Coordinators and the Supervisor to ensure that clients are able to update their positions quickly and easily. We're looking for Coordinators who have strong organizational skills and who are comfortable with systems. If you're the type of person who likes thinking things through with a 'can I help?' attitude - the Classification team would be happy to welcome you.

Work environment

LOCATIONS

ISED is located at the CD Howe Building, situated at 235 Queen Street, an office complex in downtown Ottawa, close to Parliament Hill, the Rideau Canal and the Rideau Shopping Centre. This location offers close access to restaurants, fitness facilities, walking/running paths and parks. We are conveniently located close to major bus routes so it is easy to commute from all points across the National Capital Region.

The Canadian Intellectual Property Office and Competition Bureau offices are located in the Portage complexes at Portage I, at 50 Victoria street in Gatineau. We are close to the Canadian Museum of History, walking and jogging trails, and parks such as Parc Jacques-Cartier. In addition, we have a transit system that provides multiple stops and connecting points to all residents of the National Capital Region. As such, it will be easy for you to travel to the office whether you are from the Ottawa or Gatineau area. You can also enjoy restaurants, fitness centers and the Place du Centre shopping centre.

Intent of the process

The current need is to staff one term position. We expect to use this process to staff other positions in the coming months.

A pool of partially qualified candidates will be created to staff positions with various tenures (indeterminate, deployment, acting, specified period, assignment, secondment) and various security levels.

This process could be used to staff other types of positions (CR-05, AS-01 and PM-01) within ISED.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 500 words (maximum) "We want to know a bit about you and how you think you'd be a good fit for the HR team at ISED! Based on the descriptions of the different HR disciplines described in the 'Duties' section - What would be your preference in order of 1 to 3, and why?"

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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MUST-HAVES FOR THIS POSITION
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A secondary school diploma.

Degree equivalency

Extensive* experience in delivering services to clients.

Experience in planning OR organizing activities** involving many people.

Experience using word processing, spreadsheet and email software (i.e. MS, Word, Excel and Outlook)

*Extensive refers to having performed a broad range of related activities. The number, the complexity and the diversity of activities, as well as the autonomy level will also be taken into consideration.

**Examples of activities: meetings, conferences, events, classes, interviews, exams, workshops, etc.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

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WE'D LOVE IT IF YOU HAD
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Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

Successful completion of two years of an acceptable post-secondary educational program in a field relevant to the work to be performed.

Experience using a Human Resources Management System (i.e. MyGCHR, PIMS, PSRS, Peoplesoft, HRIS, HRMS, etc.)

Experience providing Human Resources support services in Staffing

Experience providing Human Resources support services in Classification

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
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MUST-HAVE ABILITIES AND COMPETENCIES
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All of our positions are bilingual. Other language proficiencies could be required depending on the position to be staffed.

If you have never been assessed in your Second Language for positions in the public service, you are strongly encouraged to take the Second Language Writing Skills Self-Assessment below. This is an informal test to help determine your level of bilingualism.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Effective interpersonal relationships

Planning and Organizing

Reliability

Initiative

Verification and Accuracy

Written communication

Oral Communication

Judgement*

*Your ongoing communication and interactions throughout the staffing process will be used to assess judgement. Other assessment methods will also be used.

Conditions of employment

Reliability Status security clearance - This factor is not used at the screening stage. The department is responsible for the security clearance process.

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

We will use a written exam, interview and self-assessment. If you are being considered for an appointment, we will contact your references.

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THE FINE PRINT
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We may use random or top down selection to determine those to be given further consideration in the assessment process.

Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the other qualifications could be used at any stage of the staffing process depending on the volume of candidates.

By applying on this process, you consent to have your application shared with hiring managers within the public service.

Communication for this process will be sent via email. It is your responsibility to ensure accurate contact information is provided and updated as required; You must include an email address that accepts email from unknown users (some email systems block these types of email).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.