Manager of Information Technology, Security and Accommodation Services

Update: Education criteria has been updated.

Important messages

This position is located at CanNor headquarters in Iqaluit, Nunavut. Candidates applying from outside of Iqaluit must be willing to relocate to Iqaluit. Relocation assistance is available.

The salary range for this position is: $89,415 to $96,461 plus applicable allowances (approximately $18,000-$32,000/year), as well as vacation travel assistance (approximately $2,000-$3,000 per person (i.e. the employee and eligible dependents, including spouse/common-law partner), twice per year). Rates and conditions subject to change.

Federal government housing is available for this position.

Duties

The Canadian Northern Economic Development Agency (CanNor) is looking for a highly motivated and experienced individual who is interested in managing its administrative services in support of the Agency’s work with northern communities, businesses, and territorial government.

Duties of the position include:

• Managing the delivery of accommodation, security, information management and technology services for offices in Iqaluit, Yellowknife, Whitehorse and Ottawa;
• Identifying and implementing innovative administrative service delivery in the northern context; and,
• Establishing and maintaining effective business relationships with a wide variety of clients, partners, external service providers and stakeholders.

Work environment

Established in August 2009, the Canadian Northern Economic Development Agency (CanNor) is the only federal department with an exclusive mandate for the North. The headquarters of CanNor are located in Iqaluit, Nunavut. CanNor also has regional offices in Yukon and the Northwest Territories, and a liaison office in Ottawa.

CanNor works to develop a diversified, sustainable and dynamic economy across Canada’s three territories, delivering a suite of programs that directly impact Northerners’ lives, and supports a multitude of projects ranging from clean technology (solar panels, wind farms, biomass), to mining and resource development, to Indigenous entrepreneurs and small business start-ups, to local community and territorial infrastructure.
As the smallest of the Government of Canada’s five regional development agencies (less than 100 staff in total), CanNor provides a unique opportunity for individuals looking to be part of a small but dynamic organization that leverages its expertise to tackle some serious, high-profile socio-economic issues!

Intent of the process

The intent of this process is to fill one full-time indeterminate (permanent) position in Iqaluit, Nunavut.

Inuit enrolled under the Nunavut Agreement (e.g. Beneficiaries of the Nunavut Land Claims Agreement) who are found qualified in this staffing process will be appointed ahead of other qualified applicants.

Applicants will be considered in the following order:
(1) Those who identify themselves as Inuit enrolled under the Nunavut Agreement (e.g. Beneficiaries of the Nunavut Land Claims Agreement);
(2) If there are no qualified Inuit enrolled under the Nunavut Agreement, all other applicants will be considered for these positions.

A Pool of qualified candidates resulting from this process may be used other federal organizations operating in Nunavut.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

E1: Significant* experience in managing** the delivery of services in at least two of the following fields: accommodations, security, information technology or information management (IM/IT).

E2: Experience in developing and implementing procedures and policies in at least two of the following fields: accommodations, security, information technology, information management, or Access to Information and privacy (ATIP).

E3: Experience in managing financial resources.

E4: Experience in providing advice, options and recommendations to senior management*** on accommodations, security, or IM/IT service delivery at the organizational level.

*Significant means experience associated with having performed a broad range of related activities which could normally be acquired over a period of three years or more.
**Managing service delivery means planning and implementing service delivery through the work of one or more subordinate employees who are direct reports.
***Senior management is defined as equivalent to Director and above.

The following will be applied / assessed at a later date (essential for the job)

English essential
These positions require proficiency in the English language.

Information on language requirements

K1: Knowledge of the fundamental principles of information management, information technology, security administration, and the management of accommodation and facilities.

A1: Ability to communicate effectively orally.

A2: Ability to communicate effectively in writing.

A3: Ability to plan, and lead projects and initiatives.

A4: Ability to negotiate

PS1: Results Oriented

PS2: Leadership

PS3: Judgement

PS4: Effective Interpersonal and Client Service Skills

The following may be applied / assessed at a later date (may be needed for the job)

The following assets would be nice:

Graduation with a degree from a recognized university.

Degree equivalency

AE1: Experience in managing an Access to Information and Privacy (ATIP) program.

AE2: Experience in the management of IM and/or IT functions.

AE3 - Experience in working in a northern, cross-cultural environment.

AE4: Experience in liaising with partners/ stakeholders and service providers including the preparation and/or coordination of (MOU) Memoranda of Understanding or Service Level Agreements for Senior Management consideration and approval.

AK1 - Knowledge of Inuit culture, society and/or economy.

AA1 – Ability to communicate in Inuktitut.

In support of our strategy to achieve a representative workforce, selection may be limited to candidates self-identifying as belonging to one of the following groups: Inuit enrolled under the Nunavut Agreement, Indigenous, women, visible minority, and persons with disabilities.

Willingness and ability to work overtime, as required.

Conditions of employment

Secret security clearance - The incumbent and his/her dependents* may be required to obtain Health Canada medical clearance in accordance with the Isolated Posts and Government Housing Directive.

(*): includes incumbent's spouse or common-law partner and children.

Other information

When submitting an application to this selection process, you will be prompted to answer ‘screening questions’ concerning the essential qualifications (education and experience). It is your responsibility to provide clear and concrete examples in your response to each question. Your responses should provide concrete examples that demonstrate how you meet / possess the qualifications you will be asked about, and the period of time during which you performed these tasks. Content of your responses should be supported by your resume as your responses to these questions will be used to validate this information.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

Relocation Directive: http://www.njc-cnm.gc.ca/directive/nrd-drc/index-eng.php

Isolated Posts and Government Housing Directive: http://www.njc-cnm.gc.ca/directive/ipgh-pile/index-eng.php

All information pertaining to this process will be sent by e-mail and/or will be indicated in your Public Service Resourcing System (PSRS) account. Candidates who participate in this selection process must include an electronic e-mail address which accepts e-mails from unknown users (some e-mail systems block this kind of e-mail). It is your responsibility to verify your e-mail and PSRS account on a regular basis for new communication regarding this selection process.

You will be required to provide proof of your education credentials at a later date. Foreign educational credentials must be assessed by a recognized credential assessment service. If the candidate has been educated outside of Canada, it is the candidate’s responsibility to have his or her certificates and/or diplomas assessed against Canadian educational standards. Candidates will be required to submit proof of education during the assessment phase of the staffing process. Guidance may be found at the Canadian Information Centre for International Credentials (CICIC) at http://www.cicic.ca.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.