Detachment Services Assistant 3

Update: Amendment to closing date

Work environment

The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated, mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures, frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors.

Intent of the process

Intent to fill 1 indeterminate full-time position, 1 indeterminate part-time position and 1 term full-time position. A pool of qualified candidates may be established and may be used to staff similar term and/or permanent positions.

Positions to be filled: 3

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school OR an acceptable combination of education, training and/or experience relevant to the position.

Degree equivalency

Experience with crisis and high stress situations involving the general public

Experience in the provision of advice and assistance to the general public

Experience in the provision of clerical or operational support services

Experience entering, retrieving, manipulating, and producing reports from a computer database

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience using CPIC (Canadian Police Information Centre)

Experience using PROS (Police Reporting and Occurrence System)

Experience using CIIDS (Computerized Integrated Information and Dispatch System)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of the role and mandate of the RCMP
Knowledge of security practices and procedures

Ability to deal effectively with crisis and high stress situations
Ability to prioritize and multi-task
Ability to assist in the collection of financial information and preparation of invoices
Ability to work independently
Ability to communicate effectively both orally and in writing
Ability to detect and correct errors
Ability to obtain and relay information/messages
*Ability to type a minimum of 45 words per minute with accuracy of 95 % or greater.

*Please note that you will need to provide a current (within the past year) certificate as proof of your typing credentials if you are invited to the exam. Typing tests must be administered by an organization that performs in-person typing tests and provides certification. Online certification will NOT be accepted. It is the responsibility of the candidate to research and find an institution in Winnipeg or your area for testing.

Effective interpersonal skills
Dependability
Judgment
Teamwork
Client Service Orientation

Conditions of employment

Reliability Status security clearance

Variable shift schedule and shift work
May be required to work alone

Other information

The successful applicant will have to obtain, as a minimum, an RCMP Reliability Status. The candidate must not have a Criminal Record. The process also requires a Security/Reliability Interview, a field investigation in matters of credit/finances, education, employment, references, etc.

***PLEASE NOTE: Attendance to the assessment in Selkirk, Manitoba is MANDATORY. All costs associated are the responsibility of the candidate.*** If you are currently employed with the Federal Public Service, please let us know your current group and level as well as your tenure and the Department you are working for.

External candidates may be eligible for the initial appointment relocation entitlement of up to $5000 if they are not currently a federal public service employee.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. Only those selected for further consideration will be contacted.

All communication relating to this process, including e-mail correspondence may be used in the assessment of qualifications.
A qualified group of candidates may be identified and may be used to staff future vacancies, similar positions, for term, permanent and acting, at full or part time hours within the area of selection.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. Please include a valid e mail address that you check frequently, if you have one.

Acknowledgment of receipt of applications will not be sent.

You can apply on-line for all positions advertised through the Public Service Resourcing System (PSRS).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.