Major Case Management Information Systems Applications Specialist

Important messages

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line:
- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
- Applicants can verify the status of their applications, at any time.
- Applicants can be notified electronically of tests or interviews and results.
- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Education obtained outside of Canada must be evaluated. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Duties

Manages the information in MCM Applications for the Coordinated Investigative team.

Provides information management services including the business analysis and planning, to facilitate the collection, retrieval, sharing and analysis of investigative material obtained and generated during investigations.

Work environment

Major Case Management Operation Service Centre (MCMOSC) provides client, technical and compliance services for the electronic management of information and infrastructure for major cases. MCMOSC staff provide essential support to operational units with the creation, organization, auditing and general management of major case files, as well as providing significant assistance to investigators in the compilation of disclosure packages. MCMOSC also delivers training in electronic file management systems as well as the continuing development of policies and business rules for the implementation of these systems in consultation with the Criminal Justice Branch, Public Prosecution Service Canada, various investigative bodies and working groups.

Intent of the process

The intent of this process is to establish 5 pools of qualified candidates in each of the stated geographic locations: Surrey, Kelowna, Victoria, Nanaimo and Prince George, BC. You must therefore clearly identify which location(s) you are applying to. Each pool is intended to be for various positions with various tenures, various security profiles and various language requirements.

Once established, each pool will be valid for a period of 1 year, with the possibility of extension.

The immediate need is to staff permanent full-time vacancies in the following locations: Surrey (4), Kelowna (2), and Victoria, BC (1).

Positions to be filled: 7

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of secondary school education according to provincial/territorial standards OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
(EE1) *Recent experience managing information in a relational database.
(EE2) Recent experience working with advanced features in Microsoft Office and/or Adobe Acrobat such as inserting hyperlinks, bookmarking, and using formulae.
(EE3) Experience in creating reports using Business Intelligence (BI) applications such as Crystal Reports and SQL Server Reporting.
(EE4) Recent experience in coaching, mentoring, or supervising one or more staff.

*“Recent experience” means experience obtained within approximately the past 24 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
(EK1) Knowledge in retrieving data from a relational database.

ABILITIES & SKILLS:
(EA1) Ability to communicate effectively orally.
(EA2) Ability to communicate effectively in writing.
(EA3) Ability to plan, organize, and effectively address multiple priorities.
(EA4) Ability to analyze problems and evaluate solutions.
(EA5) Ability to manage conflict.
(EA6) Ability to facilitate learning.
(EA7) Ability to perform quality assurance in the context of information management.

PERSONAL SUITABILITY:
(EPS1) Conscientiousness and Reliability
(EPS2) Flexibility
(EPS3) Client Service Orientation
(EPS4) Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

Successful completion of two or more relevant courses in database design, database administration, and/or business intelligence at the post-secondary level.

Degree equivalency

EXPERIENCE:
(AE1) Recent experience using Major Case Management software applications, for example Evidence & Reports, SUPERText, and Powercase.
(AE2) Experience working with digital multimedia (video, photo, audio) and related software.
(AE3) Experience in working in a police environment.

*“Recent experience” means experience obtained within approximately the past 24 months.

OPERATIONAL REQUIREMENTS:
- Some positions require the willingness and ability to work flexible hours on short notice to meet operational needs.
- Willingness and ability to work overtime on short notice based on operational requirements.
- Willingness and ability to travel frequently for work-related matters.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
- Obtain a valid RCMP security clearance at a minimum of Reliability status. Some positions may require Secret or Top Secret security clearance.
- Possession of a valid Class 5 driver’s license.
- Willingness and ability to travel frequently for work-related matters.
- Willingness and ability to work overtime on short notice based on operational requirements.
- Some positions require the willingness and ability to work flexible hours on short notice to meet operational needs.

Other information

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

When applying to this process, you will be required to answer screening questions with full details in the provided text box. Your details should clearly demonstrate HOW you meet the specified criteria, by including when, where and how you obtained the requirement (i.e. education or experience). Please include examples of the functions performed where relevant.

Your resume must accurately reflect your employment history and support your qualifications.

Failure to answer the screening questions with sufficient detail may result in your application being rejected from the process. It is therefore inappropriate to only state “refer to resume” in the provided text box.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Assessment Board.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Candidates must obtain the required pass mark for each qualification in order to be given further consideration in the selection process.

Top down and/or random selection methods may be used to identify which applicants will be assessed or appointed in this appointment process.

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities*, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/qualifications-and-requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP

Please note that these positions are advertised simultaneously via an internal process and an external process; and the same assessment tools will be applied to both processes. Consequently, candidates who applied will only be assessed once. Preference will be given to candidates successful in the internal process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Applicants with disabilities: Should you require a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate so in your application.

Acknowledgment of receipt of applications will not be sent. We will only contact those who are being considered further.

Candidates from outside the public service will be responsible for all travel costs associated with this selection process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.