Senior Advisor, Change Management and Stakeholder Engagement

Work environment

The Canadian Intellectual Property Office (CIPO), a special operating agency of Innovation, Science and Economic Development Canada (ISED), is responsible for administering Canada’s system of intellectual property (IP) rights—patents, trademarks, copyright, and industrial designs.

We are currently in the process of joining five international intellectual property treaties. This means amending our Patent, Trademarks and Industrial Design Legislation, Regulations and Practices and the information technology (IT) that supports them. These big changes require continuous stakeholder engagement and change leadership.

We are also in the process of modernizing our IT across the organization. That means both internal and external changes that will require strong stakeholder engagement and change leadership.

The Programs Branch of CIPO requires an expert in the field of Change Management and Stakeholder Engagement to assist with successful implementation of our programs and projects. If you have successfully managed people through big changes and have continuously engaged stakeholders, we want to hear from you!

Intent of the process

The intent of this process is to staff one indeterminate position within the Program Branch. In addition, a pool of partially qualified candidates may be established to staff similar positions with various tenure, linguistic and security requirements within the Federal Public Service in the National Capital Region.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree from a recognized post-secondary institution with an acceptable specialization* in economics, statistics, sociology or social sciences.

*The specialization may also be obtained through education, training and experience.

Degree equivalency

EXPERIENCES

E1. Significant experience* creating and implementing Change Management Strategies and Plans or Significant experience creating and implementing Communications Strategies and Plans regarding change.

E2. Significant experience* providing change management and/or communications advice, guidance and support to managers, leaders, executives, project managers, or core project team members.

*Significant experience is defined as at least two years

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE

K1. Knowledge of change management and stakeholder engagement
K2. Knowledge of change management techniques

ABILITIES

A1. Ability to create change management plans that include engaging stakeholders, communications and training.
A2. Ability to communicate in writing.
A3. Ability to present orally.
A4. Ability to influence others.

PERSONAL SUITABILITY

PS1. Analysis & Problem solving
PS2. Initiative
PS3. Team player
PS4. Judgment

The following may be applied / assessed at a later date (may be needed for the job)

OCCUPATIONAL CERTIFICATION

Certification/designation as a Change Manager or Change Management Practitioner.

Other information

You will be required to show how you meet the EDUCATION and EXPERIENCE requirements for both the ESSENTIAL and ASSET QUALIFICATIONS, if applicable, for the initial screening through your résumé and in answering online screening questions. It is your responsibility to PROVIDE CLEAR AND CONCRETE EXAMPLES. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples.

Resumes may be used as a secondary source to validate the experience described in the online screening questions. As such, information on your described experience, etc. provided in the screening questions should be supported by your résumé.

Failure to provide the above information in the format required may result in your application being rejected from the process.

All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates. For instance, screening questions and résumés may be used to assess the following essential merit criteria: Ability to communicate effectively in writing.

Candidates are entitled to participate in the appointment process in the official language of their choice. Candidates are asked to indicate their preferred official language in their application.

Proof of education credentials will be requested later in the process. Candidates with foreign credentials will be required to provide proof of Canadian equivalency. Please consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Depending on the number of candidates, CIPO’s needs and CIPO Human Resource plans, volume management strategies such as, but not limited to, top-down selection process, cut-off scores, random selection and/or assessment may be used for the purpose of managing applications/candidates. Preference may be given to candidates based on the depth and breadth of their experience.

Please note that only those candidates selected for further consideration will be contacted. Candidates who are screened in to this selection process will be sent further information regarding what to expect during subsequent phases of this selection process.

Where an e-mail address is provided, the Selection Board may choose to communicate with candidates by e-mail to provide or request information and to invite candidates to attend any portion of the assessment. Please include a valid e-mail address that you check frequently, if you have one. Failure to respond to communications may be construed as a withdrawal from this process.

Travel costs for the assessment are the responsibility of the candidate.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.