Detachment Services Assistant

Important messages

If you had previously submitted your application on selection process number 17-RCM-EA-P-E-SED-DSA-67139, please re-apply. Thank you.

PLEASE NOTE, ONLY ON-LINE APPLICATIONS WILL BE ACCEPTED.

To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/

Proof of your Canadian Citizenship will be requested and must be provided during the selection process. The original of one of the following documents must be provided for verification:
• Provincial or territorial birth certificate
• Naturalization certificates (issued prior to Jan. 1, 1947)
• Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977)
• Certificates of Retention
• Citizenship certificates
** Passports are not acceptable

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

Please answer each of the screening questions fully. It is not sufficient to simply indicate "see resume". Failure to fully demonstrate how you meet each of the screening qualifications in your answers to the screening questions may result in your application being eliminated.

Intent of the process

Anticipatory: A qualified group of candidates may be identified and may be used to staff future vacancies (including similar positions, on a temporary or permanent basis, on a casual basis, at full or part time hours).

Once established, the qualified pool will be valid for a period of 1 year and may be extended

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of secondary school education according to provincial/territorial standards or an acceptable combination of education, training and experience.

Degree equivalency

Recent and significant experience* in providing administrative support in an office environment.
Experience in providing service to clients or the general public by telephone, in person, or in writing.
Recent and significant experience* in using various software, including Microsoft Word and Excel.

*“Recent and significant experience” means depth and breadth of experience normally associated with the performance of duties over a period of approximately 12 months within approximately the last 36 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of general office practices and procedures.

Ability to analyse information, evaluate alternatives and make recommendations.
Ability to organize and prioritize workload.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

Effective Interpersonal Relationships
Dependability
Thoroughness
Initiative
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Experience in applying administrative policies, procedures or directives.
Experience in providing budget or financial support services such as accounts payable, accounts receivable, financial accounting or cash management.
Experience using a financial management system such as SAP or TEAM.
Experience in making travel arrangements or processing travel claims.
Experience in procurement of goods or services.
Experience using a human resources management system such as PeopleSoft or HRMIS.
Experience in providing administrative support in a policing environment.
Experience using police databases such as PRIME, CPIC or JUSTIN.
Experience in applying police guidelines or policies.
Experience in providing court-related or legal administrative support services.
Experience in transcribing audio statements in English.
Experience operating radio equipment and maintaining radio communication.
Experience in conducting quality assurance.
Experience in conducting research.

Notes:
SAP: Systems Applications and Products
TEAM: RCMP Departmental Financial System
HRMIS: Human Resources Management Information System
PRIME: Police Records Information Management Environment
CPIC: Canadian Police Information Centre
JUSTIN: Justice Information System

In support of achieving a representative workforce, consideration may be given to candidates who have self-identified as a member of one or more of the following designated groups: women, members of visible minorities, aboriginal peoples and persons with disabilities.

Preference may be given to RCMP employees impacted/affected by work force adjustment.

Conditions of employment

Reliability Status security clearance

* The successful applicant will have to meet and maintain the following conditions of employment throughout their employment:

Security clearance/reliability is a condition of employment.
Some positions being staffed require travel and/or work off-site.
Some positions being staffed require the possession of a valid driver’s license.
Some positions being staffed require overtime.
Some positions being staffed require shift work.
Some positions being staffed require lifting up to 23kg.
Some positions being staffed require medical clearance.
Some positions being staffed require an Isolated Post medical clearance.

Other information

Candidates from outside the public service will be responsible for all travel costs associated with this selection process.

Various levels of security clearance/reliability may be required for these positions, including some positions requiring Top Secret clearance.

The process requires a Security/Reliability Interview, a field investigation in matters of Criminal Activities, credit/finances, education, employment, references, etc.

You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions.

Any or all of the asset qualifications, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed.

Failure to do so may result in your application not being considered further during the screening process.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

A written exam may be administered.

A situational exercise may be administered.

Practical and/or standardized tests may be administered for screening and/or assessment purposes.

An interview may be administered.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

Candidates who apply on both selection processes 17-RCM-EA-P-E-HRB-ISLD-67911 and 17-RCM-IA-P-E-HRB-SED-67912 will be assessed only once. Assessment results will be applied to both processes.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Correspondence related to this process will be communicated by email wherever possible. On your application, please include a valid email address. It will be your responsibility to notify the board should this information need updating.

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.