Officer, Administrative Services

Important messages

PLEASE CLEARLY INDICATE WHICH STREAM(S) YOU ARE APPLYING FOR.

We strongly encourage candidates to submit their applications on-line.

Following are some of the benefits associated with applying on-line:
• Candidates can create and manage their accounts in the Public Service Resourcing System (PSRS) and apply to job opportunities as long as an internet connection is available.
• Candidates can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Candidates can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

NOTE: Candidates must clearly demonstrate, by responding to the preselection questionnaire, how they meet the education and experience factors listed in the essential and asset qualifications.

Intent of the process

A pool of qualified candidates will be established and may be used to staff similar positions within ESDC in the National Capital Region with various position titles, language and security requirements.

Positions to be filled: 3

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

All Streams

Secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE

Stream 1 - Administrative Officer

*Recent and **significant experience in providing administrative support in finance in a client service environment

*Recent and **significant experience in providing administrative support in Human Resources in a client service environment

*Recent and **significant experience in extracting and analyzing reports from various sources

*Recent and **significant experience in using MS Office Products including MS Word and Excel

Stream 2 - Project Administrative Officer

Experience in project coordination

Experience in using a project tracking tool such as MS Projects

Experience in coordinating event logistics

Experience in drafting, editing and formatting a variety of documents and correspondences such as briefing notes, newsletters, invitations, publications, posters and emails

Stream 3 - Administrative Officer

Experience in providing, developing and mapping administrative procedures

Experience in the tracking and coordination of various documents

Experience in editing and formatting a variety of documents and correspondences

*Recent and **significant experience in using MS Office Products including MS Word and Excel

*Recent experience is defined as the experience associated with performance of duties within the last 5 years
**Significant experience refers to having acquired the experience over a period of 2 years

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE

Experience in developing and mapping administrative procedures

Experience in providing administrative support in Procurement and/or Accommodations in a client service environment

Experience using Webcims (or equivalent document tracking system)

Experience in scheduling meetings and in managing a schedule for a senior executive

Experience in providing administrative services in an Executive office

Experience with liaising with internal and external clients

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES

All Streams

Ability to prioritize work and deliver results under pressure

Ability to communicate effectively orally

Ability to communicate effectively in writing

Stream 2

Ability to plan and organize

Ability to establish an effective tracking system to meet deadlines, manage and/or track information

PERSONAL SUITABILITY

All Streams

Demonstrating integrity and respect

Thinking things through

Showing initiative and being action-oriented

Working effectively with others

Dependability

Detail oriented

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENTS

Willingness to work overtime

Conditions of employment

Reliability Status security clearance - Reliability and Secret required

Other information

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

An assignment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

Candidates must provide a VALID EMAIL ADDRESS. You may be informed of the following steps of the process by e-mail if successful. Please take the necessary actions in order to have access to your e-mail service for the duration of the process.

Top-down selection may be used during the assessment phase which means that only candidates who achieve the pass mark and are among top ranking scores may be given further consideration in this selection process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.