Messenger

Intent of the process

This process will be used to staff the above-mentioned position.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 9,999 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Secondary school diploma or acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

EX1. Recent Experience * in mail delivery or messenger services.
EX2. Experience in using a computer in a workplace setting and a minimum of two software programs such as: Excel, QuattroPro, Word, Outlook, or a hand delivery tracking software.
EX3. Recent* experience in providing service to clients by telephone or in person.

* “Recent experience” is defined as having performed the functions for a minimum of four consecutive (4) months during the last three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

KNOWLEDGE:

K1. Knowledge of the Privy Council Office.
K2. Knowledge of the various departments in the National Capital Region.
K3. Knowledge of the downtown Ottawa street infrastructure.
K4. Knowledge of a mailroom environment.
K5. Knowledge of the guidelines for the safe Transport and Transmittal of documents.

ABILITIES:

A1. Ability to follow verbal and written instructions.
A2. Ability to work under pressure
A3. Ability to manage his/her own time.
A4. Ability to communicate effectively orally.
A5. Ability to communicate effectively in writing.

PERSONAL SUITABILITY:

PS1. Reliability
PS2. Client Service Orientation
PS3. Judgment
PS4. Values and Ethics

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE (ASSET):

AEX1. Experience in mail, messenger or conference services in the federal government.
AEX2. Experience providing advice & recommendations related to mail or messenger services.
AEX3. Experience in providing driver services for senior officials.
AEX4. Experience in providing reception or attendant services for meetings and conferences.
AEX5. Experience in handling and conveying highly classified documents.
AEX6. Experience in delivering Ministerial Documents.
AEX7. Experience in service provision to Senior Government officials such as ADM, DM or Minister's office.

KNOWLEDGE (ASSET):

AK1. Knowledge of computerized tracking systems.
AK2. Knowledge of Canadian and world geography.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Top Secret security clearance

- Must be able to work overtime on short notice.
- Must be able to work on a flexible work schedule.
- Must be able to be assigned evening and weekend on-call duties.
- Must hold a valid G driver’s licence (Ontario) or a Class 5 driver’s license (in Québec)
- Must be able to quickly lift items weighing up to 25 kilograms on a routine basis and must be able to walk long distances, climb stairs while carrying document cases and push and pull heavy carts and/or briefcases.
- While on call must be able to report for work within one hour of being summoned.

Candidates must meet the above conditions of employment upon appointment and maintain them throughout their employment.

Other information

Reference checks may be sought.

An interview will be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

You must provide proof of your education credentials.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

All communications relating to this process, including email correspondence may be used in the assessment of qualifications.

Communication for this process will be sent via email or via the Public Service Resourcing System (PSRS). It is the responsibility of the candidate to ensure accurate contact information is provided and updates as required. Candidates who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email).

Candidates are asked to submit their application by using the online system. Those with absolutely no access to Internet and no access to apply online are to contact Amanda Natividad, at (613) 952-4811 to make alternative arrangements.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.