Detachment Services Assistant 1

Important messages

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Intent of the process

This staffing process is being used to staff current and future Public Service positions in various Royal Canadian Mounted Police (RCMP) Detachments in the Southern Alberta District.

A pool of qualified candidates will also be established to staff similar full-time or part-time positions, on a permanent or temporary basis in numerous RCMP Detachments in Southern Alberta District.

The current vacancy is as follows:

Bassano Detachment - 1 vacancy

**Applicants must ONLY indicate the location(s) they are interested in working in and must be willing and able to relocate to the selected location(s).

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school (high school) or an acceptable combination of education, training and/or experience.

Proof of education will be required prior to appointment.

Degree equivalency

- Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.
- Experience providing service to internal or external clients / general public, via telephone or in person.
- Experience in using computer applications including the following: databases, spreadsheets and word processing.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

– Ability to communicate effectively in writing.
– Ability to communicate effectively orally.
– Ability to deal effectively with police situations.
– Ability to work in a stressful environment.

– Detail Oriented
– Being Organized
– Being Action Oriented
– Showing Initiative
– Thinking Things Through
– Working Effectively with Others
– Dependability

The following may be applied / assessed at a later date (may be needed for the job)

– Experience transcribing statements from audio cassettes or digital media
– Experience working in a law enforcement and/or legal environment.
– Experience working with Aboriginal communities.
– Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
– Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).

- Ability to transmit information

- Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
- Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft).
- Willingness and ability to work overtime, as required.
- Willingness and ability to obtain and maintain a valid driver’s license or personal mobility normally associated with a valid driver’s license.

Conditions of employment

Reliability Status security clearance

Other information

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users.

An online examination will be administered.
- Objective Exercise for Personnel in Administrative Functions
The OEPAF is a competency evaluation tool used in staffing processes for administrative support positions. This skills test contains multiple choice questions. The scenarios are related to setting priorities, data entry, administrative document verification, and communication skills. This test will be used to evaluate the following merit criteria:
- Ability to transmit information
- Detail-oriented
- Being organised
- Action-oriented

The retest period for the OEPAF is 180 days. If you submit an application before the retest period has elapsed, your application will not be considered.

Interviews will be conducted.

Reference checks will be conducted.

Candidates from outside the Federal Public Service may be required to pay for their own relocation expenses.

Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Accommodations during assessment are available. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

We may request detailed information about your functional limitations. Any information you provide will be kept confidential.

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.