Detachment Services Assistant-3

Work environment

Work is performed in a police environment where there are inherent stresses and distractions from unruly prisoners and significant exposure to unsettling and graphic crime scene photographs and reports when transcribing court documents or recorded incidents or complaints. There is possible exposure to communicable diseases carried by prisoners detained at the Detachment.
There are constant interruptions in order to respond to requests for service or information from the general public. Occasionally there are disagreeable interactions with external clients such as witnesses, victims, accused and suspects, and complainants, who are at times confused, fearful, hostile, or in shock about a situation or circumstance (missing child, assault, emergency situations). There is a requirement to be in the detachment office alone, when police officers are on patrol or off duty.
The work requires exposure to numerous and conflicting deadlines, multiple demands, time pressures, and changing priorities. There is a requirement to operate a personal computer for long periods resulting in possible eye strain and physical stresses. Effort is required to lift and carry boxes (up to 20kg) of equipment/supplies for short periods of time. Protective gloves may be required to handle exhibits or unsafe material such as mail, flares, ammunition

Intent of the process

The intent of this process is to establish a pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM); for Ft. St. James Detachment.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Should a PS be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
Recent* experience performing general clerical duties including but not limited to photocopying, file management, and telephone/reception inquiries.
Experience using MSWord for Windows or similar word processing software within a work setting.
Experience planning, organizing and prioritizing workload.

*”Recent” means experience obtained within approximately the last 2 years

KNOWLEDGE:
Knowledge of office practices and procedures.

ABILITIES:
Ability to follow instructions
Ability to deal effectively with client enquiries.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to transcribe recorded statements.

PERSONAL SUITABILITY:
Effective Interpersonal Relationships
Dependability and Flexibility
Initiative
Discretion

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Recent* experience using PRIME (Police Records Information Management Environment).
Experience using police computer applications and programs such as CPIC, JUSTIN, and PIRS
Experience in transcribing from audio or digital recordings.

Preference may be given to RCMP employees impacted/affected by work force adjustment.

In support of achieving a diversified workforce, consideration may be given to candidates self-declaring as belonging to one of the following employment equity groups: Aboriginal peoples, persons with a disability, visible minorities, and women.

Availability, willingness and ability to work overtime as required.
Availability, willingness and ability to travel as required.

Other information

Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/

Candidates from outside the public service will be responsible for all travel costs associated with this selection process.

The successful applicant will have to obtain, as a minimum, an RCMP Reliability Status. In some cases/positions, a Top Secret Security Clearance may also be required. The process also requires a Security/Reliability Interview, a field investigation in matters of Criminal Activities, credit/finances, education, employment, references, etc.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Practical and/or standardized tests may be administered for screening and/or assessment purposes.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. Please include a valid e mail address that you check frequently, if you have one.

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.