Business Systems Analyst and Senior Analyst

Important messages

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the person indicated on the advertisement PRIOR to the Closing Date.

Please advise if you have also applied on process 17-DVA-IA-CH-295154. Please note that the same assessments will be used for both processes. Therefore, the results from one process will be used for the other process.

Intent of the process

A pool of qualified candidates will be established from this process which may be used to staff similar AS-04 or equivalent positions within Veterans Affairs Canada in various locations, various security requirements (Reliability, Secret) as well as tenures (Term, Assignment, Secondment, Indeterminate, Deployment), which may vary according to the position being staffed.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter in 8,000 words (maximum) "Your covering letter may be used to evaluate the ability to communicate in writing."

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a bachelor’s degree from a recognized post-secondary institution, or an acceptable combination of education, training, and experience.*

* "Acceptable combination of education, training and experience” is defined as a secondary school diploma combined with a minimum of 2 years of experience in a
field relevant to the position, such as systems analysis, systems development, business process development, project management, or program management.

Degree equivalency

EXPERIENCE
Experience managing multiple priorities in a high pressure environment with competing demands.

Experience in developing operational documentation, such as business requirements, project management documents, test cases, business processes or procedures,
training material, etc.

Experience in providing recommendations on complex issues (i.e. multi-dimensional issues, or several components or stakeholders to the issues).

Experience in conducting research and analysis.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
Bilingual Imperative CCC/CCC

Information on language requirements

ABILITIES
Ability to communicate effectively in writing.

Ability to communicate effectively orally.

Ability to research, analyze and summarize information.

PERSONAL SUITABILITY
Judgement

Initiative

Effective Interpersonal Relationships

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
Successful completion of courses or formal training in business analysis or software design or development.

Graduation from a recognized post-secondary institution with a Bachelor’s degree.

Experience as a member of the Canadian Armed Forces, or working in conjunction with the Canadian Armed Forces or National Defence.

Experience in project management.

Experience in using a project management methodology.

Experience in programming or testing systems.

Experience in using a systems development life cycle methodology.

Experience in using VAC's program management systems, such as the Client Service Delivery Network (CSDN) or the Federal Health Claims Processing System (FHCPS),
etc.

Experience in interpreting and applying legislation and policies.

Experience in managing or administering contracts.

Experience in statistical or data analysis.

Experience in evaluating or measuring the performance of public sector programs or services.

Significant* experience in developing training or similar material.

Significant* experience in developing operational documentation, such as business requirements, test cases, business processes or procedures, etc.

* Significant experience refers to the depth and breadth of experience normally acquired over a period of at least 2 years (continuous or not) full-time.

Degree equivalency

OPERATIONAL REQUIREMENTS
Willingness to work overtime on short notice.

Willingness to travel and work in other locations for short periods of time.

Conditions of employment

Reliability Status security clearance - Some positions could require a Secret Security level.

Other information

Candidates must fully demonstrate they meet the education and experience
requirements. Failure to do so may result in their applications being screened out of the process.

Candidates must pass each essential qualification to be found qualified.

Candidates may be required to meet the asset qualifications or the organizational needs,
depending on the requirements of the specific position being staffed.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of
the education and/or experience asset qualifications. Failure to do so may result in the
rejection of your application.

Candidates must submit a cover letter providing CONCRETE EXAMPLES WHICH DEMONSTRATE, how they meet the education requirement and the experience factors
listed in the essential qualifications and asset qualifications. Please note that it is not
sufficient to only state that the requirement is met or to provide a listing of current
responsibilities.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY
information:

1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired.

Resumes will be used as a secondary source to validate the experience described in the
cover letter. FAILURE TO CLEARLY DEMONSTRATE IN YOUR COVER LETTER HOW YOU MEET THE ESSENTIAL SCREENING CRITERIA (Education and Experience) MAY
RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.

Candidates will be asked to provide proof of their education credentials at a later date.

Candidates will be asked to provide proof of Canadian citizenship.

Persons are entitled to participate in the appointment process in the official language of
their choice. Applicants are asked to indicate their preferred official language in their
application.

An interview or written exam may be administered.

Reference checks may be sought.

Indeterminate employees at the same group and level or equivalent may be considered
for deployment.

The Assessment Committee reserves the right to contact references other than those
provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

An assignment/secondment or an acting appointment is a temporary resourcing option.
The approval of your substantive supervisor may/will be required before an offer can be
made.

A top down selection method may be used at any point in the assessment process.

Hearing Impaired:
Reader Service: 1-800-461-6263

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.