Engagement Specialist

Important messages

Headquartered in Calgary, the National Energy Board is an independent federal regulator established in 1959 to promote safety and security, environmental protection and economic efficiency in the Canadian public interest within the mandate set by Parliament for the regulation of pipelines, energy development and trade. The Board reports to Parliament through the Minister of Natural Resources.

The National Energy Board is recognized as one of Canada's Top 100 Employers. This is an annual competition that recognizes the country's best places to work by Mediacorp Canada.

We encourage Aboriginal persons to self-identify as preference may be given to this Employment Equity Group.

Duties

Reporting to the Director of the Montréal Regional Office, the incumbent will ensure the NEB engages effectively with multiple interested parties (e.g. communities, municipalities, Aboriginal groups, first responders, landowners, industry, federal and provincial departments, and environmental non-governmental organizations) to foster greater public awareness, confidence and trust in the NEB and its processes. The incumbent will promote the NEB by engaging and communicating with Canadians on NEB regulatory and non-regulatory matters including pipeline safety and environmental concerns. The incumbent will participate in, or assume a leadership role on, a variety of projects and will: plan, develop, and implement a variety of engagement activities, conduct strategic analysis and provide advice and recommendation to NEB on matters pertaining to engagement and deliver NEB activities.

Intent of the process

A pool of candidates may be created. Qualified candidates may be used to staff other similar positions at an equivalent or lower level on a term, indeterminate or acting basis. Appointment of qualified candidates will be based on the assessment results of the essential or essential and asset qualifications and with regard to breadth and depth of experience.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter in 1,000 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A bachelor’s degree from a recognized university or an acceptable combination of education, training, and/or experience.

Degree equivalency

E1. Significant* and recent* experience in planning and leading engagement plans or activities to build and maintain relationships with multiple interested parties, including Indigenous peoples, government organizations, special interest groups and industry;

E2. Significant* and recent* experience in research and analysis of information from a wide range of sources, and providing strategic advice to senior-level audiences;

E3. Significant* experience in communicating technical information;

E4. Significant* experience in engaging with a team of professionals to deliver large communications projects involving complex and technical issues;

NOTES (*):
1. Significant is defined as the depth and breadth of experience normally associated with having performed a broad range of various complex related activities for a minimum of two (2) years.
2. Recent is defined as experience acquired over the last five (5) years.
3. Complex issues are issues with at least three (3) of the following characteristics: multidimensional, sensitive, confidential, affecting many partners or stakeholders, precedent setting or having a major impact on the program delivery for the public service.

Organization-wide and Business Competencies

OC1 Leadership and Teamwork (Proficiency: NEB-09 - Apply Level):
(a) Establishes effective working relationships.
(b) Personal suitability.

OC2 Accountability and Results Orientation (Proficiency: NEB-09 – Apply/Guide Level):
a) Sets and meets deadlines and takes personal accountability for results, including organizing and prioritizing work.
b) Pro-actively identifies potential problems and vulnerabilities, and considers risks in decision making and action.

OC3 Initiative and Adaptability to Change (Proficiency: NEB-09 – Apply Level):
(a) Ability to adapt direction based on a changing environment or requirements.
(b) Identifies opportunities and takes initiative.

OC4 Process & Project Management (Proficiency: NEB-09 - Apply Level):
(a) Independently organizes, prioritizes and schedules own work activities and, when appropriate, that of others in the group.

OC5 Communication (Written) (Proficiency: NEB-09 - Apply Level):
(a) Clearly and appropriately articulates technical matters to various audiences.
(b) Able to draft high quality documents that meets desired results and audience needs.

OC6 Communication (Verbal) (Proficiency: NEB-09 - Apply Level):
(a) Clearly and appropriately articulates technical matters to various audiences.
(b) Adapts style, mode and tone based on audience needs and reactions, and the issues being addressed.

Technical Competencies:

TC1 Engagement Principles and Techniques (Proficiency: NEB-09 – Apply/Guide Level):
(a) Interacts effectively with the public on NEB-related matters.

Competency Level Definitions

Apply is defined as demonstrating sound understanding of the competency and ability to apply and contribute.
Guide is defined as thorough knowledge and capability of the competency. Able to influence and guide others in its application.
Shape is defined as recognized as an expert. Shapes direction of the NEB with regards to the competency.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Conditions of employment

1) Willingness to undergo, successfully pass and maintain a Reliability Status Check.
2) Compliance with the National Energy Board’s Code of Conduct is required.
Note: It is strongly recommended that potential applicants read and consider the NEB’s Code of Conduct prior to applying. This document is available on the NEB Website http://www.neb-one.gc.ca/code-of-conduct.
3) Must be willing and able to travel and to work overtime when required.
4) Must be willing to move within and between business units and teams, based on operational requirements and/or as individual development needs are identified.

Other information

1. The National Energy Board has a classification system that differs from the greater public service. This NEB-09 position is similar to an EC-05 for staffing purposes. This position remains subject to NEB’s Professional Institute of the Public Service of Canada Collective Agreement.

2. Application Requirements: Applicants must submit, by the closing date, a resume and cover letter clearly demonstrating how they meet the essential qualifications of education and/or experience. Applicants are strongly encouraged to demonstrate how they also meet the asset qualifications. Failure to provide sufficient information will result in applicants being screened out.

PLEASE NOTE: Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Our intention is to communicate with applicants by e mail for assessment purposes including sending invitations for written tests, interviews and issuing selection process results.

3. Assessment: You may be assessed using one or more of the following tools: written examination, oral presentation, interview(s), reference checks and interactions with internal staff during the process and personal knowledge. Top down selection may be used during any stage of the selection process.

4. Appointment Requirements: Candidates must meet each essential qualification and the conditions of employment to be appointed to the position. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational needs or operational requirements; however, meeting these criteria is desirable and may be a deciding factor in choosing right fit for appointment.

5. Salary: Effective 1 November 2013 NEB-09, $77,322 to $94,070 (under review)

The National Energy Board has the following forms of additional compensation that are separate from base salary, the eligibility for which is determined, in accordance with the provisions in the collective agreement or terms and conditions of employment for the duration period specified:
• annual performance pay which includes elements of individual performance (60% of payout) and corporate performance (40% of payout)
• annual market allowance which applies only to the specified operational positions applies to this position; the allowance is paid in two semi-annualized payments.

The Collective Agreement between the NEB and PIPSC expired on 1 November 2014. Please note that in the absence of a new Collective Agreement, all provisions – including the allowances remain in place until a new agreement has been signed.

6. Terms of Employment: This position has been allocated and applies to the bargaining unit represented by the NEB Professional Institute of the Public Service of Canada.

7. Proof of Education: Proof of education is required prior to appointment. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Please contact the Canadian Information Centre for International Credentials (CICIC) for more information www.cicic.ca.
Equivalencies granted by the Canadian provincial authorities with respect to Applied (Bachelor's) Degrees by colleges and technical institutes (i.e. in Ontario, British-Columbia, Alberta & Manitoba) must always be accepted as equivalent to Bachelor Degrees granted by universities in the provinces concerned.

8. Organization Future Needs: The National Energy Board is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to the following Employment Equity group: Aboriginal Persons.

9. Montreal Regional Office address:
• Montréal, Quebec : 505 De Maisonneuve Blvd., West

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.