Quality Control Officer

Important messages

Please note that only online applications will be accepted. Therefore, all job applications must be submitted through the website.

Your cover letter must provide concrete and detailed examples to clearly demonstrate how you meet the education and experience requirements listed in the essential qualifications and the experience in the asset qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. One effective approach would be to use the wording of each experience criterion as a heading and then write one or two paragraphs demonstrating that you have the required experience and ensure that clear and accurate details are provided. FAILURE TO PROVIDE AN APPROPRIATE COVER LETTER MAY RESULT IN YOUR APPLICATION BEING REJECTED FROM THE PROCESS.

Intent of the process

This process will be used to establish a pool of qualified or partially qualified candidates which could be used to staff similar positions with various linguistic profiles, various security profiles and various tenures within Shared Services Canada.

Positions to be filled: 2

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

Secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

Experience:

E1) Experience in collaborating with, and responding to the requests of, offices of senior management or equivalent (such as offices of a Vice President / Professor / Director General–level and equivalent or above)
E2) Recent* and significant** experience in providing quality control of written materials for use by offices of senior management or equivalent (such as offices of a Vice President / Professor / Director General–level and equivalent or above)—this includes reviewing, proofreading, editing to approved standards and ensuring that documents include required content
E3) Experience researching, analyzing and synthesizing information from various sources

* Recent experience is defined as performing the functions within the last three years
** Significant experience is defined as performing the functions for at least two years

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge:

K1) Knowledge of procedures and guidelines related to the quality review of writing and the processing of briefing notes and ministerial correspondence

Abilities:

A1) Ability to analyze and synthesize information
A2) Ability to manage multiple conflicting priorities and meet deadlines while working under pressure
A3) Ability to communicate effectively orally
A4) Ability to communicate effectively in writing

Personal Suitability:

PS1) Judgment
PS2) Initiative
PS3) Attention to detail
PS4) Working effectively with others
PS5) Adaptability

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:

AQ1) Experience managing large volumes of urgent documents
AQ2) Experience using CCM Enterprise tracking software
AQ3) Experience processing Secret documents
AQ4) Experience analyzing, triaging, monitoring and tracking incoming requests for action

Operational Requirements

Must be willing and available to work overtime on short notice

Reliability & Security: Secret

Other information

A written examination will be administered.

An interview will be administered.

Reference checks will be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

You must provide proof of your education credentials. You will be advised to provide the documents later in the process. For foreign credentials, the Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations. The CICIC can be contacted at www.cicic.ca

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Failure to respond to communications may be construed as a withdrawal from this process.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.