Administrative Assistant / Program Support

Important messages

You must clearly demonstrate in your answers to the screening questions HOW you meet the essential experience factors and any applicable asset education or experience factors listed. For essential and asset experience factors you must include the length of time (month/year) that you performed each function and where you obtained the qualification. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. The answers to the screening questions will be the main source of information used by the assessment board to determine whether you meet the essential and asset education and experience factors. Your answers to the screening questions should be supported by your résumé. CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION. Failure to provide the above information in the format required may result in the rejection of your application.

Work environment

ABOUT HEALTH CANADA

Health Canada is the Federal department responsible for helping Canadians maintain and improve their health, while respecting individual choices and circumstances.

Health Canada’s First Nations and Inuit Health Branch (FNIHB) supports the delivery of public health and health promotion services on-reserve and in Inuit communities as well as providing drug, dental and ancillary health services to First Nations and Inuit people regardless of residence. FNIHB also provides primary care services on-reserve in remote and isolated areas, where there are no provincial services readily available.

Intent of the process

The intent is to staff this position via the Aboriginal Peoples Employment Program, which aims to strategically increase Aboriginal representation within First Nations and Inuit Health Branch. As such, Organizational Needs MAY be applied and first consideration MAY be given to candidates self-identifying as belonging to Aboriginal peoples.

A pool of qualified candidates will be established to staff casual, term and/or permanent positions at the CR-04 group and level.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Respectful of Diversity
• Teamwork and Cooperation

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of secondary school or an acceptable combination of education, training, and/or experience related to the position.

Degree equivalency

EXPERIENCE:
Experience in providing clerical and/or administrative support services in a client-oriented work environment.

Experience in providing service to the public in person or by phone.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:
Post-secondary studies and/or diploma in an area relevant to the position.

Degree equivalency

EXPERIENCE:
Experience working with contracts, grants, contribution agreements and/or the purchasing of goods and services.

Experience in processing financial transactions, such as accounts payable/receivable and/or using a corporate credit card.

Experience providing financial, purchasing or travel support services.

Experience using a financial management system, such as SAP.

Experience working in a health, medical, laboratory or scientific program/services environment.

Experience organizing, tracking and managing equipment, such as inventory, fleet vehicles, etc.

Experience writing, editing and/or proofreading written materials such as business e-mails, letters, or briefing notes.

Experience scheduling and organizing teleconferences, video-conferences or meetings.

Experience providing record management services such as classifying, coding, indexing, cross-referencing, filing, retrieving, retention or disposition.

Experience using a database or electronic information management system for records, financial information, or human resources data.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

TECHNICAL COMPETENCIES:
Basic knowledge of Microsoft Word and Excel.

COMPETENCIES:
Respectful of Diversity
Communication (Oral)
Communication (Written)
Dependability
Adaptability
Attention to Detail
Client Service Orientation
Initiative
Planning/Organizing/Monitoring
Teamwork and Cooperation
Aboriginal Cultural Competency*

*Aboriginal Cultural Competency includes knowledge of Aboriginal peoples and refers to the ability to work effectively with Aboriginal peoples from different cultural backgrounds, or in settings where several cultures coexist. It includes the ability to communicate and understand the culture, and behaviours of other individuals and groups, and to make appropriate recommendations.

ABILITIES AND SKILLS:
Ability to work effectively with First Nations, Inuit, or Métis

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:
In alignment with the Aboriginal Peoples Employment Program (APEP) in support of increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection MAY be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates must use the Affirmation of Aboriginal Affiliation Form (AAAF).

OPERATIONAL REQUIREMENTS:
May be required to work overtime on weekdays or weekends (for some positions).

Valid driver’s license (for some positions).

Conditions of employment

Reliability Status security clearance

Other information

Candidates must ensure that they are available for any testing or interviews required.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Reference checks will be sought.

An interview will be administered.

A written examination will be administered.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Notifications will be communicated through PSRS.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.