Office Clerk

Important messages

NOTE: As part of your application, you must provide concrete and detailed examples to clearly demonstrate how you meet the education and experience requirements listed in the essential qualifications and asset qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. One effective approach would be to use the wording of each experience criterion as a heading and then write one or two paragraphs demonstrating that you have the required experience and ensure that clear and accurate details are provided. The curriculum vitae will be a secondary source to confirm the experience described in the application. FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET THE SCREENING CRITERIA MAY RESULT IN THE REJECTION OF YOUR APPLICATION.

Intent of the process

A pool of qualified/pre-qualified candidates may be established and used to staff identical or similar positions in various locations across Canada in Shared Services Canada.

Should you be eligible for being appointed as a former student (previously referred to as student bridging), please indicate it clearly in your application. http://jobs-emplois.gc.ca/centres/bridging-integration-eng.php

Positions to be filled: 4

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Experience performing general clerical duties in an office environment.

Experience in using a spreadsheet program, word processing and electronic messaging software (such as Excel, Microsoft Word and Outlook).

Experience in setting up and maintaining electronic and paper file systems.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
This selection process may be used to staff various linguistic profiles:

Bilingual imperative level BBB/BBB and CBC/CBC
English essential
French essential
English or French essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:

Knowledge of general administrative and clerical support office practices and procedures.

ABILITIES

Ability to format, edit and proof-read formal documentation for consistency and accuracy.

Ability to organize and establish priorities and to work under pressure.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

PERSONNAL SUITABILITIES

Effective interpersonal relationships
Team player
Attention to detail
Reliability
Judgment
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Education:

Successful completion of two years of an acceptable post-secondary institution.

Degree equivalency

Experience:

Experience providing administrative support, such as answering phones, managing a supervisor’s email, and/or calendar, in an office environment.

Experience in coordinating Access to Information and Privacy requests.

Experience in making travel arrangements and preparing travel claims.

Experience in reviewing, analyzing and extracting information from files.

Experience in working in a stockroom (receiving and shipping).

Experience in supporting procurement activities.

Experience in providing assistance in accommodation related work.

Operational Requirements:

Ability and willingness to work overtime.

Other information

Other information:

Written exam may be administered.

Interview may be administered.

Reference checks will be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Internal SSC candidates may be given priority.

Candidates who meet certain asset qualifications or organizational needs may be considered first.

Acknowledgment of receipt of applications will not be sent.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level or equivalent may be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.