Plan Information Officer

Important messages

Only applications received directly via the System (https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs.html) will be accepted. If you require accommodation for any reason, you must contact the HR Advisor listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application.

All screening questions must be answered. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples.

Duties

Who we are:

This is a great opportunity to learn how government works and to serve Canadians. As a central agency, the Treasury Board Secretariat (TBS) supports the Treasury Board’s role as the employer of the public service. Within TBS, the Pension and Benefits Sector develops policy, manages funding, design, and many aspects of administration and governance of the public service pension plan and group insurance benefit plans. Among the largest plans in Canada, they serve a population totalling close to 1.5 million members and oversee hundreds of billions of dollars.

As a Plan Information Officer, you will have the opportunity to work for one of Canada’s Top 100 employers, as named by Mediacorp Canada in 2017. Bring your energy and expertise and contribute to our team while expanding your own experience!

Who we’re looking for:

As the ideal candidate, you are a versatile communicator with demonstrated experience in a public sector or private sector pension or group insurance benefit administration environment. You have significant experience providing communications services, as well as project management skills. You are able to synthesize information and provide advice and recommendations to management.

As a Plan Information Officer, you would be responsible for analysing the public environment and developing communications for plan members about their pension and group insurance benefit plans. Examples could include website content, annual reports and statements, booklets, newsletters and participating at public engagement activities.

Work environment

The Treasury Board of Canada Secretariat (TBS) is a central agency located in the National Capital Region. Working at TBS offers a unique opportunity to contribute to the work of a central federal agency, and to be part of cultivating the federal public service as a model workplace. With high-performing teams and innovative practices, TBS professionals in various fields serve Canadians by collaborating on government-wide initiatives, driving excellence in people management and taking initiative while effectively managing risks.

By 2018, employees of OCHRO will be moving to a newly renovated building in the downtown core that will meet the government’s new Workplace 2.0 concept and have Wi-Fi throughout. Employees will have access to amenities such as showers, change rooms and secure bicycle storage, allowing them to commute using Ottawa’s bike path system.

If you are a leader, a motivator and a strategic thinker who wants to work for one of Canada’s Top Employers, consider joining the TBS team.

Intent of the process

The initial intent of this process is to offer two indeterminate opportunities.

A pool of qualified persons resulting from this process will be created and will be used to fill similar positions with linguistic profiles (bilingual imperative BBB/BBB, bilingual imperative CBC/CBC) as well as tenures (indeterminate, deployment, acting, assignment, secondment, specified period) which may vary according to the position being staffed.

This pool may be used to staff similar positions in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 2

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

Experience:
-Experience providing advice and recommendations to management;
-Significant* experience providing communications services, including information, or communications material for specific audiences such as Canadians, employees, public servants, stakeholders;
-Significant* experience in pension plan administration or group insurance benefit administration;
- Significant* experience managing projects by planning, organizing and co-ordinating activities with a variety of stakeholders, in multi-disciplinary teams;

*Significant experience means experience obtained performing these duties for a period of a minimum of two (2) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge:
-Knowledge of the Government of Canada Policy on Communications and Federal Identity and its related policies;
-Knowledge of the Federal public service pension plan or the Public Service Health Care Plan;
-Knowledge of the role of central agencies in the federal government.

Abilities:
-Ability to analyse information and make recommendations;
-Ability to manage multiple projects simultaneously;
-Ability to negotiate with internal and external stakeholders;
-Ability to work under pressure and to meet tight deadlines.
-Ability to communicate effectively orally;
-Ability to communicate effectively in writing;

Personal Suitability:
-Reliability;
-Initiative;
-Judgment;
-Effective interpersonal skills;
-Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Education:
- Graduation with a degree from a recognized post-secondary institution with a specialization from the faculty of Arts, Education, or Social Sciences
-A Pension Plan Administration Certificate (PPAC) or other pension related courses or diploma, or a Group Benefits Associate (GBA) designation or other group benefits related courses or diploma
-A degree, courses or certificate specializing in project management

Degree equivalency

Experience:
-Experience with external public consultation or public engagement;
-Experience in providing pensions or benefits services for the federal public service;
-Experience working with the Public Service Superannuation Act and its related régulations;
-Experience in doing public opinion research.

Organizational Needs:
-Treasury Board Secretariat employees affected by workforce adjustment may be appointed before persons employed by other government organizations;
-In support of achieving a diverse workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, persons with disabilities, members of visible minorities, and women.

Operational Requirements:
-Willingness to travel occasionally
-Willingness to occasionally work overtime on short notice

Conditions of employment

Reliability Status security clearance

Other information

Other information:

Reference checks will be sought.

An interview will be administered.

A test will be administered.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages).

If you do not respond to our communications, we will interpret this as your withdrawal from the process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.