Area Manager / Regional Manager Client Services

Important messages

Candidates must clearly demonstrate in the screening questions how they meet the education AND experience criteria listed in the essential AND asset qualifications (if applicable). Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will NOT be accepted and may result in your application being rejected. Failure to provide this information in the requested format may result in your application being rejected.

Specific Instructions:

Candidates will not be contacted for missing or incomplete information. Therefore, it is very important that you provide detailed answers to the screening and text questions.

When completing the screening and text questions, remember that the assessment board cannot make assumptions about your experience. It is insufficient to say that you have the required qualifications or to list your current or past duties. Rather, candidates must demonstrate how they meet the education and experience criteria listed in the job opportunity advertisement by providing CLEAR AND CONCRETE EXAMPLES.

CLEAR AND CONCRETE EXAMPLES are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered further.

Resumes will be used as a secondary source of information and used strictly to validate the concrete examples you will have described.

Also, when reading the experience criteria on the Statement of Merit Criteria (SOMC), please pay close attention to ACTION WORDS contained within and ensure the examples you chose to include speak to ALL OF THEM.

Similar attention should be given to PUNCTUATION AND CONNECTOR WORDS on the SOMC SUCH AS "COMMAS", "AND" AND "OR" as these have a different functions when used to describe an experience criteria. As such, action words or activities separated with a "," and connected with an "and" must all be demonstrated with concrete examples as in this case, they are all deemed essential by the hiring manager. Conversely, when action words or activities are separated with a "," and connected with an "or", candidates may provide concrete examples for only one of the activities listed in the criterion as in this case, the hiring manager is looking for someone who has experience in at least one of the activities but not necessarily all of them.

For example, when responding to a criterion which reads: "Experience READING, WRITING AND PUBLISHING instructions" you must provide concrete examples of situations where you READ instructions, concrete examples of situations where you WROTE instructions AS WELL AS concrete examples of situations where you PUBLISHED instructions. These may be part of the same example however, you must ensure to provide sufficient details to cover the three actions as they are all critical.

On the other hand, when responding to an experience criterion which reads: "Experience READING, WRITING OR PUBLISHING instructions" you must provide
concrete examples for a minimum of one situation where you either READ, WROTE OR PUBLISHED instructions as experience in a minimum of one activity is critical.
This being said, when this structure is used, you may also provide concrete examples for all actions words or activities as this approach will provide board members with additional information to assess the breath of your experience.

Finally, if the examples you provide speak of experience that was acquired in a team setting, please be specific as to YOUR exact role within this team as it is your experience the board will be looking to assess and not that of your team.

Good luck!

Intent of the process

This is an anticipatory process. The intent of this selection process is to create a pool of qualified candidates to be used to staff these or similar or lower level positions within Fisheries and Oceans Canada. A pool of qualified candidates will be established and may be used to staff these positions and/or similar or lower level positions on an indeterminate or specified period (term) basis.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

• Successful completion of an undergraduate degree from a recognized post-secondary institution with acceptable specialization in business, public administration, communications, real property management, marketing, project management, engineering, planning or other specialization relevant to the position OR an acceptable combination of education, training and/or experience.

Degree equivalency

Experience

• Experience advising and negotiating with client organizations on complex issues.
• Experience establishing and maintaining partnering arrangements with external stakeholders.
• Experience managing financial resources.
• Experience analyzing and reporting on matters that deal with complex issues including making recommendations, preparing reports and official correspondence for senior management.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities:

Ability to manage.
Ability to identify user requirements and develop business cases for harbour infrastructure projects.
Ability to develop and maintain effective working relationships with community partners, Indigenous groups, stakeholders and other agencies.
Oral communication skills.
Written communication skills.

Personal Suitability:
Judgment
Initiative
Leadership

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education:
• Successful completion of a graduate degree from a recognized post-secondary institution with acceptable specialization in business administration, public administration, planning or another field of relevance to the position.

Degree equivalency

Asset Experience
• Experience setting priorities, reviewing proposals, and procuring maintenance/repair /construction services related to physical infrastructure.
• Experience working with non-profit volunteer organizations such as harbour authorities.
• Experience managing land/property acquisition and divestiture projects.
• Experience implementing a comprehensive environmental management system within an organization.
• Experience planning for the marine infrastructure needs of coastal communities.

Operational Requirements:
• Candidates must be able to work overtime
• Candidates must be willing to travel frequently

Conditions of employment

Conditions of Employment:
• Various security levels (e.g., reliability, secret)
• Valid Driver’s Licence

Other information

E-mail correspondence will be used as the main method of communication for this selection process; therefore, please provide a valid e-mail address.

Candidates must meet the essential qualifications to be appointed to a position.

An interview may be administered.

A written knowledge test may be administered.

A behavioral-based assessment may be administered.

A Public Service Commission of Canada test may be administered.

Reference checks may be sought.

You must provide proof of your education credentials and occupational certification (original documents only).

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please clearly identify your substantive group and level/employment status/Personal Record Identifier (PRI) on your CV and/or application form.

Current employees of the Public Service of Canada please note that a pool of qualified candidates may be established and may be used to staff similar positions, on an indeterminate, specified period or acting basis.

Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

As an equal opportunity employer, Fisheries and Oceans Canada is committed to accommodating the needs of persons with disabilities. If you have any health or physical limitations, which may adversely affect your performance during any phase of the appointment process, please identify any accommodation needed.

Please note that it is the responsibility of the candidate to advise the Regional staffing representative of any requirement for accommodation. Should you decide to proceed with the assessment without due accommodation, there will not be an opportunity to request accommodation after the fact and you must accept the assessment results.

Fisheries and Oceans Canada recognizes that the diversity of its employees' population contributes to its strength and integrity. We are committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society. We therefore encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the above mentioned Employment Equity Designated Groups.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A Statement of Merit Criteria and Work Description are available upon request.

If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. This will enable you to provide proof of Canadian equivalency when applying for a job in the public service. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognized credential assessment service. For further information, please visit http://jobs-emplois.gc.ca/psr-rp/equiv-can-eng.htm

It is a recognized educational institution (e.g., community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to the educational requirements of the program. It is the candidate’s responsibility to obtain the appropriate documentation from the recognized educational institution. Candidates will be required to submit proof of education during the assessment phase of the staffing process.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.