Administrative Officer | Junior Program Officer

Important messages

Your cover letter must clearly state to which stream(s) you are applying (AS-02/PM-02), also which location you are apply for (Whitehorse/Yellowknife).

Intent of the process

This process is ANTICIPATORY and may be used to establish a pool of qualified candidates or partially assessed which could be used to staff similar positions with various linguistic profiles (Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC, Bilingual Imperative CCC/CCC, English essential), various security profiles (reliability, confidential, secret) and various tenures (such as Indeterminate, Specified Period, Deployment, Acting, Assignment, and Secondment) at Health Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
• A secondary school diploma or employer-approved alternatives.*

*The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE (Both)
• Experience working with a variety of software applications including: word processing, spreadsheet, and presentations such as MS Word, MS Excel, and MS PowerPoint.
• Experience OR ability working effectively with First Nations, Inuit, or Métis.

Stream 1
• Experience in providing general administrative and reception support in an office environment
• Experience in preparing, formatting, and coordinating correspondence
• Experience liaising with internal and external clients

Stream 2
• Experience in applying policies and/or procedures
• Experience in delivering services to clients

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE
Both Streams
• Knowledge of Health Canada’s Mission and Vision

Stream 1 only
• Knowledge of administrative roles and responsibilities

ABILITIES (Both)
• Ability to organize work, set priorities, manage multiple demands and meet tight deadlines in a constantly changing environment
• Ability to review and analyze information and to make recommendations
• Ability to coordinate, maintain and manage information records
• Ability to communicate effectively orally
• Ability to communicate effectively in writing

PERSONAL SUITABILITY (Both)
• Effective interpersonal relationships
• Initiative
• Judgment
• Client focus/service oriented
• Attention to detail
• Respectful of diversity
• Self-directed
• Teamwork
• Aboriginal cultural competency

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

Education (Steam 2)
Graduation with a degree from a recognized post-secondary institution in a field relevant to the work to be performed.

Degree equivalency

Experience (Both)
• Recent* experience working for an Indigenous community located in one of the territories (i.e., Yukon, NWT, Nunavut) or an Indigenous organization whose clientele is from a territory
* Recent is defined as within the last two years

• Experience using a financial management system such as SAP (or others)
• Experience coordinating logistics for meetings, seminars, conferences or events
• Experience in accounts payable or procurement
• Experience in budget management and variance reporting

Steam 2
• Experience working with grants and contributions
• Experience working in a call centre

KNOWLEDGE (Both)

• Knowledge of the First Nations and Inuit Health Branch’s Strategic Plan

Stream 2
• Knowledge of Health Canada’s Non-Insured Health Benefits (NIHB) Program (Whitehorse)
• Knowledge of Health Canada’s Indian Residential School Resolution Health Support Program (IRS RHSP)
• Knowledge of key health and social issues facing First Nations and Inuit in the territories

Abilities (Stream 2)
• Ability to supervise staff
• Ability to analyze financial reports and expenditures using word processing, database and spreadsheet software systems

Organizational Needs:
• In alignment with the APEP in support of strategically increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may / will be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates must use the Affirmation of Aboriginal Affiliation Form (AAAF).

OPERATIONAL REQUIREMENTS
• Ability to work overtime, sometimes on short notice
• Possess a valid driver’s license (Whitehorse and Yellowknife)
• Willing and able to travel, sometimes to remote northern communities

Conditions of employment

Reliability Status security clearance - Various security clearances

CONDITION OF EMPLOYMENT
For appointments located in Whitehorse or Yellowknife lasting six (6) months or more, the incumbent and his/her dependents* must obtain Health Canada medical clearance in accordance with the Isolated Post and Government Housing Directive. Relocation expenses will not be reimbursed.

*includes incumbent’s children and spouse or common-law partner

Other information

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.