Clerical Positions in the Federal Public Service

Update: Please note the closing date of this process has been extended to July 3rd, 2017.

Work environment

With approximately a quarter-million employees, the Public Service of Canada is the largest employer in the country. Our departments and agencies deliver important services to Canadians - from providing old age security and employment insurance benefits to protecting Canadian sovereignty to helping families save for higher education. We are responsible for regulating the safety of food and drugs, undertaking research and development to protect our shared environment, promoting Canada's national interests around the world, and developing economic, trade and energy policies, among many other duties.

We offer an inclusive environment, a variety of learning and professional development opportunities for career progression, competitive compensation, including pension and a full range of benefits.

We are recruiting talented individuals who want to make a difference in the lives of Canadians and who want to join our dynamic teams who support the Federal Public Service in its responsibilities.

To learn more about life in Whitehorse, please visit: https://www.youtube.com/watch?v=qE8ca84UUJw.

Intent of the process

This process is managed by the Public Service Commission (PSC) of Canada on behalf of federal departments and agencies.

If you qualify, you may be contacted for positions as they become available (applicants are not applying to a specific job). When contacted, candidates may be further assessed, if deemed necessary for the job to be filled.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ALL POSITIONS WILL REQUIRE THE FOLLOWING:

EDUCATION:
- Secondary school diploma OR
- A satisfactory score on the PSC’s General Intelligence Test (GIT-320). If you do not have a secondary school diploma, you will be invited to this test.

Degree equivalency

EXPERIENCE:
- Experience in providing service to clients by telephone, in person or in writing
- Experience in using word processing software (e.g. MS Word)
- Experience in using spreadsheet software programs (e.g. MS Excel)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- English Essential
- Bilingual Imperative - You will need to be able to work in English AND in French (reading, writing and oral proficiency). The level of bilingual proficiency varies depending on the position, however the minimum required levels are BBB/BBB.

Information on second language requirements in the federal Public Service is available at: http://www.tbs-sct.gc.ca/gui/squn03-eng.asp

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES:
- Attention to detail
- Reasoning Skills
- Written communication
- Oral communication
- Interpersonal Skills

The following may be applied / assessed at a later date (may be needed for the job)

DEPENDING ON THE POSITION, IT WOULD BE GREAT IF YOU HAVE HAD:

-Experience in researching, extracting, collecting information or manipulating data using systems;
-Experience in performing financial support functions (e.g. cashing and registering funds, managing petty cash, verifying or preparing invoices, etc.);
-Experience drafting correspondences, reports, etc.;
-Experience in managing a calendar, planning or organizing meetings;
-Experience in planning and organizing travel arrangements;
-Experience working in a service desk environment;
-Experience working in a legal environment or law enforcement;
-Experience working with Indigenous communities;
-Experience working in Northern/cross cultural environments;
-Knowledge of languages other than English and French.

Operational Requirements: other requirements may apply, depending on the position being staffed

Conditions of employment

Various security and/or medical requirements depending on the position. The hiring organization is responsible for the security and medical clearance process.

Other conditions may apply depending on the position being staffed, such as but not limited to: requirement to work overtime on short notice, requirement to travel within Canada, requirement to work shifts, a valid driver's licence, etc.

Other information

We will contact you by e-mail and/or your Public Service jobs account. Please ensure that your e-mail address is valid and accepts messages from unknown users.

In-person testing sessions to assess competencies will take place in the following cities: Whitehorse, Halifax, Gatineau, Montreal, Toronto and Vancouver. If candidates are unable to attend an in-person testing session at any of the six cities mentioned, we will make our best effort to accommodate your choice of testing location. However, should the location be unavailable, candidates will be required to pay for their own travel expenses associated with the assessment and/or relocation, if applicable.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.