Your skills are wanted for FCAC's Supervision and Promotion Branch!

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We want to attract top talent, therefore we are focusing on your experience and competencies. To apply for this process, you:
• Don’t need to provide a cover letter (just a resume)
• Don't need to meet ALL the experiences listed below
• Answer preselection questions online

Although this advertisement is opened until November 1, we invite you to apply as soon as possible as we intend on filling the positions very quickly.

Duties

Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. Through its supervisory activities, the Financial Consumer Agency of Canada (FCAC) monitors the compliance of federally regulated financial entities with federal consumer provisions, voluntary codes of conduct and public commitments that protect Canadian consumers and merchants.

To enhance the Agency’s ability to protect financial consumers, we are implementing a modernized supervision framework that is more risk-based, rigorous, proactive and predictable, thereby enhancing the Agency’s ability to meet its mandate.

To better deliver on this mandate and meet new challenges, we are increasing our capacity to monitor and evaluate trends and emerging issues. We are also creating the Enforcement Division to better respond to breaches of federal consumer protection legislation.

Work environment

FCAC is a Separate Agency that offers the same pension and benefits plans as the Core Federal Public Service. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for an annual performance pay. We have our own classification system (RE and REX).

We are passionate, enthusiastic and innovative and are committed to protecting consumers by supervising federally regulated financial entities and by strengthening the financial literacy of Canadians. With a team of 95 employees and plans to grow, we strive to give you opportunities to meet your personal and professional goals in a respectful and inclusive workplace. We are located in downtown Ottawa.

If you are motivated, strategic and creative and want to join a dynamic team, FCAC is definitely for you!

Intent of the process

A pool of candidates resulting from this process may be established and used to staff similar positions at various groups and levels, with various tenures, language requirements and security levels at FCAC.

We may appoint candidates by applying one or more of the following criteria:
• Breadth, depth, type of specific asset experience;
• Matching individual experience assets or qualifications to the need of the Agency;
• Level of one or more competencies/qualifications.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Degree from a recognized university in commerce, business administration, law or economics, or an acceptable combination* of education and experience

*Post-secondary education in a field related to regulatory work, financial services or investigations and recent (in the last three years) working in a field related to regulations, financial services or investigations

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative BBB/BBB, CBC/CBC, English essential

Information on language requirements

Knowledge of the financial sector

Building Business Relationships
Innovative Thinking
Results Oriented
Service Orientation
Initiative
Analytical Thinking

Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

Experience working in a field related to consumer protection

Experience interpreting or applying legislation and/or regulations

Experience in writing reports and/or briefing material (e.g. memos, notes, presentations) for management, including recommendations

Experience in conducting investigations or reviews or audits or evaluations

Experience in using case management database to manage, analyze and manipulate data/trends

Experience in creating, coordinating and maintaining a database

Experience undertaking policy analysis or research in a field relevant to the position (e.g. economic research, social research, statistical analysis, financial services, etc.)

Experience working on matters related to financial services

Significant* experience working for a regulatory organization

Significant* experience managing or supervising employees

Significant* experience managing multidisciplinary teams

Experience in supporting or managing litigation

*Significant refers to the breadth, depth, complexity and diversity of tasks/cases and the level of autonomy in dealing with these issues. Please demonstrate clearly your roles and responsibilities pertaining to this experience

Team Leadership

Willingness and ability to travel

Willingness and ability to work overtime

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

You may be assessed using a variety of tools (email communication, online test, written examination, interview, presentation, recent and past performance assessment, reference check, etc)

You are entitled to participate in the appointment process in the official language of your choice. Please indicate your preferred official language in your application.

All job application must therefore be submitted through the Public Service Resourcing System online. To submit an application on-line, please click on "APPLY ONLINE" below.

If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.