Detachment Services Supervisor

Important messages

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Duties

Coordination and provision of administrative, financial and operational support service to police officers and other employees at a Royal Canadian Mounted Police (RCMP) Detachment, and front counter/telephone services and information to the general public.

Intent of the process

This process will initially be used to staff one position on an indeterminate basis. The intent of this process is to establish a pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM) for similar positions with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Please note this process will only be used to staff positions in Drumheller, Alberta. Applicants are encouraged to apply only if they are willing and able to work in or relocate to Drumheller.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participate in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• A secondary school diploma, or an acceptable combination of education, training and/or experience.

Degree equivalency

• Experience in tracking and/or reconciling budgets.
• Experience providing advice and/or recommendations on administrative practices.
*Recent experience in employee supervision, including tasks such as: assigning work, scheduling, and monitoring performance.
• Experience using various software programs such as word processing, spreadsheets, and databases.

*Recent is defined as within the last three (3) years.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to supervise.

• Demonstrates integrity and respect
• Thinking things through
• Works effectively with others
• Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

• Experience providing administrative, financial or operational support services in a police environment.

• Willingness and ability to work in a busy police environment, which may include exposure to unsettling and /or graphic material.
• Willingness and ability to work overtime, as required.
• Willingness and ability to maintain a valid driver's license.
• Willingness and ability to travel for work and/or training purposes, using various modes of transportation.

Conditions of employment

Reliability Status security clearance

Other information

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

***INFORMATION YOU MUST PROVIDE***

Your résumé.

Applicants are required to respond to each of the screening questions through the jobs.gc.ca site application process.

Instructions for all Essential Experience:

For each question you are required to provide a clear, concrete and detailed example which demonstrates HOW you meet the experience requirement. When describing your examples, make sure that you:
. Choose examples where the complexity, impact and difficulty sufficiently enable you to properly convey the breadth and depth of the experience you possess.
. Concentrate mainly on what you have done. When referring to experience acquired in the context of a team, clearly describe your role and how it differed from the roles of the other team members. For example, it might be best to avoid such expressions as, "We decided to . . .", "We organized a . . .", or "We felt that . . .". Any mention of others' actions should serve solely as context for your actions. Try to phrase your example in the first person (I did, I thought, I said . . .).
. The examples you provide for each question are your opportunity to demonstrate your attainment of the Essential and Asset Education and Essential and Asset Experience to the Assessment Board. Therefore, it is vital that the information you provide is complete.
. Important note: Applicants who indicate in their response "see resume" or "see applications" may be removed from further consideration.

1. Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

2. All applications must be submitted online at www.jobs-emplois.gc.ca. DO NOT email, fax or mail in applications as these will NOT be accepted.

3. For this selection process, the RCMP will communicate with candidates by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. This includes: invitations to assessment, information requests, delivery of assessment results, etc. Applicants must include in their application a valid email address that is functional at all times and accepts messages from unknown users. Some email systems block these types of email. Applicants must ensure to check/view their email accounts including spam, promotion or other folders regularly as there may be a deadline for responses. Candidates who respond past the deadline risk being removed from the selection process.

4. Applicants who are screened in to this selection process will be sent further information by email regarding what to expect during subsequent phases of this selection process.

5. During the application or assessment process both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.

6. Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

7. A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

8. Various assessment tools may be used in this selection process such as: standardized tests, reference checks, written tests, an interview, etc.

9. All written and verbal communication obtained throughout the selection process, from the time of application to close of process, will be used to evaluate the candidate.

10. Persons with disabilities preventing them from applying on-line are asked to contact us toll free at 1-800-645-5605 for assistance. If you require special accommodation at any stage in the selection process, including a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate this in your application.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.