CLERICAL POSITIONS IN THE FEDERAL PUBLIC SERVICE

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Work environment

With approximately a quarter-million employees, the Public Service of Canada is the largest employer in the country. Our departments and agencies deliver important services to Canadians from providing old age security and employment insurance benefits to protecting Canadian sovereignty to helping families save for higher education. We are responsible for regulating the safety of food and drugs, undertaking research and development to protect our shared environment promoting Canada's national interests around the world, and developing economics, trade and energy policies, among many other duties.

We offers an inclusive environment, a variety of learning and professional development opportunities for career progression, competitive compensation, including pension and a full range of benefits.

We are recruiting talented people who want to make a difference in the lives of Canadians and who want to join the dynamic teams who support the federal Public Service in its responsibilities.

Intent of the process

This process is managed by the Public Service Commission (PSC) of Canada on behalf of federal departments and agencies.

If you qualify, you may be contacted for positions as they become available (applicants do not apply to a specific job). If contacted, candidates may be further assessed, if deemed necessary, for the job to be filled.

Positions to be filled: 35

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Secondary school diploma or Employer-approved alternative.

Degree equivalency

EXPERIENCE:

Experience providing client services in person, by phone or in writing;

Experience using word processing (e.g. MS Word) and spreadsheet software programs (e.g. MS Excel).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative
Various language requirements - BBB/BBB being the minimum

You will need to be able to work in English AND in French (reading comprehension, writing expression and oral proficiency). The level of bilingual proficiency required varies depending on the position.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCY:

Reasoning skills;
Written communication;
Oral communication;
Interpersonal skills;
Attention to details.

The following may be applied / assessed at a later date (may be needed for the job)

DEPENDING ON THE POSITION TO BE STAFFED IT WOULD BE GREAT IF YOU HAD …

-Experience in researching, extracting, collecting information or manipulating data using systems;
-Experience in performing financial support functions (e.g. cashing and registering funds, managing petty cash, verifying or preparing invoices, etc.);
-Experience in managing a calendar, planning or organizing meetings;
-Experience in planning and organizing travel arrangements;
-Experience working in a service desk environment;
-Experience working in a legal environment or law enforcement;
-Experience working in a stockroom.

OPERATIONAL REQUIREMENTS:

Operational requirements specific to the position being staffed may be applicable.

Conditions of employment

Various security and/or medical requirements depending on the position to be staffed.The hiring organization is responsible for the security and, if necessary, medical clearance process.

Other conditions may apply depending on the position being staffed, such as but not limited to: requirement to work overtime on short notice, requirement to travel within Canada, requirement to work shifts, etc.

Tests

Cognitive Ability - Level 1

Applicants must complete the Unsupervised Internet Test of Cognitive Ability - Level 1 as part of the screening for this selection process. This test assesses general problem solving and reasoning ability. You will have 60 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Unsupervised Internet Test of Cognitive Ability - Level 1

Other information

Education: The employer-approved alternative is a satisfactory score on the PSC(General Intelligence Test 320 (GIT-320)). If you do not have a secondary school diploma, you will be invited to this test.

We will contact you by e-mail and/or via their Public Service jobs account. Please ensure that your e-mail address is valid and accepts messages from unknown users. Should you fail to reply within the designated time frames, your application will not be considered further.

Test sessions will ONLY take place in cities where the PSC is located: (Halifax, Gatineau, Montreal, Toronto, Vancouver).

Random selection and/or a top-down approach may be used at any step of the process.

Candidates will be required to pay for their own travel expenses associated with the assessment as well as relocation expenses, if applicable.

Persons with a disability preventing them from applying online are asked to contact 1-800-645-5605.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.