We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Please note that by selecting a work location from the list, you are committing to being physically present on-site. The positions require in-person attendance, and no exceptions will be made. If you wish to relocate to one of the proposed locations, any associated costs will be your responsibility, as per the National Joint Council Relocation Directive.
HOW TO COMPLETE THE SCREENING QUESTIONS
All information obtained throughout the selection process, from application to closing, may be used to evaluate candidates, including their ability to communicate effectively in writing.
When submitting their application, candidates are asked to answer screening questions. They must clearly demonstrate in this screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met or listing past or current responsibilities does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Failure to clearly demonstrate in your responses how you meet the screening criteria (Education, Essential Experience and Asset experience) could result in the rejection of your application. Inconsistencies in the application package may result in your submission being rejected. Furthermore, the content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information.
A good way to proceed with the development of your example would be to use the STAR model:
S – Situation: Describe the situation and provide all relevant details.
T – Task: What tasks did you have to perform? What needed to be done to resolve the situation?
A – Actions: What did you do to resolve the situation and why did you choose this action plan? Did you consider other options? Why weren’t those options chosen?
R – Results: What was the outcome of the actions you took? What could you have done differently? Did you achieve your goals?
All information provided in this application including, but not limited to, the responses to the screening questions, the assessment questions, and your résumé will be used to evaluate your ability to communicate effectively in writing.
Please note that any communication related to this selection process may be used to assess competencies.
You must complete the assessment independently without external help, including unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI). You may be asked to explain or elaborate on your answers in a follow-up interview. Any violation may be investigated and result in serious consequences, including the rejection of your application.
*By submitting this assessment, I acknowledge that I have read, understood and accept the confidentiality and integrity terms outlined above. I certify that I have completed this assessment independently without external assistance, and that I have neither plagiarized nor used AI. I understand the potential consequences to my application if I fail to comply with these requirements.
Statistics Canada conducts millions of interviews with Canadians every year! The Data Collection Clerk is part of a team supporting the collection of survey data covering a variety of topics such as health, labor, housing, environment, culture, business and economic. This data helps produce key information and indicators that provide a solid foundation to governments, businesses, unions, and non-profit organizations, as well as individual Canadians for making informed decisions.
All employees will be provided with a laptop and cell phone for work.
In this job you will be responsible for performing in-person data collection related activities involving Statistics Canada survey participants across Canada.
Daily activities could involve, but are not limited to, the following tasks:
• Communicating with survey participants (individuals and/or businesses).
• Conducting computer assisted interviews (in person or via telephone) to collect, verify, edit, and organize survey data.
• Providing documentation, verification, and safeguarding of collected survey data.
• Conducting research using various tools
WHY JOIN STATISTICS CANADA?
Statistics Canada is dedicated to an inclusive work environment where employees are treated equitably and reflect the Canadian population we ultimately serve. We are a competent, engaged and productive workforce. We embrace new ways of working and encourage a diversity of talent to help fulfill Statistics Canada’s mandate to the highest standards.
🌍 Statistics Canada is a world-renowned leader in its domain, and its employees are proud to fulfill its mission: to serve Canada with high-quality statistical information that matters. We want to help Canadians better understand their country, so they can make more thoughtful decisions. The advantages of a strong workplace cannot be understated. Diverse. Accommodating. Nurturing. Rewarding. For employees to reach their full potential, a workplace MUST meet all of these criteria. Our success lies with a dynamic workforce that strives for excellence and innovation. We are proud to provide a healthy, respectful and supportive work environment for all employees and offer opportunities to develop and acquire new skills.
👏 We encourage our employees to innovate and strive for excellence, we promote career advancement, encourage continued learning and training, and embrace new technologies that allow us to increase efficiency and flexibility in our work environment.
WHO ARE WE?
Statistics Canada provides Canadians with high-quality statistical information that matters.
EVERYONE IS WELCOME
Statistics Canada is the winner of Canada's Best Diversity Employers and is dedicated to building an inclusive workforce that welcomes individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada's current and evolving population.
Once you have been hired, workplace accommodations or adjustments will be provided to give you the opportunity to fully use your competencies at work. Tools such as the Accessibility Passport will help you and your manager identify possible accommodation measures to be implemented, giving you the tools, you would need to thrive in your job.
BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.
To learn more about us, visit our website: https://www.statcan.gc.ca/eng/start
The intent of the process is to staff immediate and future Data Collection Clerk positions in the specified locations indicated below. Positions may involve working variable hours, including days, evenings, and weekends on a rotating shift basis.
This inventory will be used to staff various CR-03 positions, or equivalents, for which the duration of employment, language and security requirements, conditions of employment and work locations will vary according to the position to be staffed. Please also note that, depending on the position to be filled, asset qualifications mentioned in this posting may be required for the job and therefore considered essential qualifications. In addition, other qualifications, whether essential or asset, may be added depending on the position to be filled. You may therefore be assessed for additional qualifications not included in this posting.
A pool of partially or fully assessed candidates may be established on behalf of federal government organizations.
As a result, by participating in this process, you consent to the sharing of your application information with other departments in the event that you may be considered for and interested in a similar position.
Positions to be filled: Number to be determined
Your résumé.
EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
Foreign Educational Credentials: Candidates with foreign educational credentials must provide proof of equivalency to a Canadian secondary school diploma or higher. An assessment from a recognized Canadian credential assessment organization is required, such as:
• World Education Services (WES)
• International Qualifications Assessment Service (IQAS)
It is the responsibility of the candidate to obtain and provide this assessment as part of the application process.
ESSENTIAL EXPERIENCES
• EX1. Experience in dealing with the public, either by telephone or in person (e.g., call center, front line customer service responding to requests for information, helpdesk, technical support, etc.)
• EX2. Experience using various computer software packages or applications to perform daily tasks (launching applications, performing research, opening/closing/locating/editing of documents, or uploading information). Computer software or applications may include specialized software or any of the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, etc.) products.
ASSETS EXPERIENCE
• AEXP1- Experience conducting structured interviews, either in person or via telephone.
NOTE: Depending on the position to be filled, one or other of the following qualifications may be considered essential “necessary for the job” or an “advantageous” asset. This does not mean that you must have all these qualifications, but these criteria could be a determining factor in the choice of persons to be appointed. So, it's important that you answer every question. Other qualifications may apply, depending on the position to be filled.
OPERATIONAL REQUIREMENTS
• Willingness and ability to travel as required
• Willingness and ability to work overtime as required
• Willingness and availability to work variable hours, including days, evenings, and weekends on a rotating shift basis
• Mobility normally associated with the possession of a valid driver’s license and the unrestricted use of a vehicle*
* For local work assignments, travel via available transportation (for example, public transit, personal vehicle, etc.) may be required.
* Working in specific locations or under environmental conditions (e.g., outdoors, remote areas).
Various language requirements
• English Essential
• French Essential
• Bilingual Imperative (BBB/BBB)
• Bilingual Imperative (CBC/CBC)
Information on language requirements
CORE COMPETENCIES
• C1. Working effectively with others
• C2. Thinking things through
• C3. Showing initiative and being action-oriented
• C4. Demonstrating integrity and respect
ESSENTIAL ABILITIES
• AB1. Ability to communicate effectively in writing
• AB2. Ability to communicate effectively orally
Reliability Status security clearance
• Have reliable internet, telephone service/cellphone coverage at your place of residence.
• Have a secure office space and a private area at your place of residence.
Agreement to comply with the duties associated with this position from your home as required, in a location that is secure and safe from hazards that may cause injury, and cover all costs related to the maintenance of your home and its associated use.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
OTHER INFORMATION
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
In order to manage the number of applications in this selection process, management may use top-down or random selection or another a volume management strategy at various steps in the process to determine the number of candidates who will continue in the process.
Candidates must meet the essential qualifications to be appointed to a position.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all of the asset qualifications could be used at the screening phase.
Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/
Candidates must provide their proof of education credentials, in the form of a diploma or official transcripts (original documents only) at a later time in the process.
Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.
Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
We appreciate the interest of all candidates in joining our team. Please note that our application process is designed to be comprehensive and may require a considerable investment of time and attention. We encourage you to allocate sufficient time to complete the application thoroughly, as this will allow us to gain a deeper understanding of your qualifications and experiences. Thank you for your commitment to this process.
For this selection process, it is our intention to communicate with candidates via email for screening and assessment purposes. This will include communication of results and invitations to assessments. To that end, candidates must ensure a valid email address is included in their application. It is the candidate’s responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and JUNK/SPAM folders. It is also the candidate’s responsibility to ensure accurate information is provided and updated as required.
If you do not respond to our communications, we will interpret this as your withdrawal from the process.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.