We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.
Please note that it is not sufficient to only state that you meet the experience qualification, rather you must provide concrete examples. When describing your experience for each factor, describe or list specifically what activities you have done that would sufficiently demonstrate how recent and how extensive your experience is.
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Cracking the Code We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: https://www.youtube.com/watch?v=0GW7P3g9hhI
Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.
Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/
RCMP 9-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, BC Ambulance Service and other first responder agencies, such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.
An RCMP 9-1-1 Police Dispatcher has two primary roles:
• Call Taking: Answering the calls from public.
• Dispatching: Directing police officers to respond to a specific location or event.
Call Taking and Dispatching are done in a unique, highly structured and collaborative work environment.
Visit our website to learn more about BC RCMP’s 9-1-1 Police Dispatch Program: https://bc-cb.rcmp-grc.gc.ca/ViewPage.action?siteNodeId=2234&languageId=1&contentId=71603
Come join the North District Operational Communications Centre (OCC) to advance your career in a close-knit community where your contribution really makes a difference.
We are seeking passionate and talented experienced police dispatchers to join our team. Here in Prince George, you will enjoy the best of both worlds – career growth and a fulfilling lifestyle in a vibrant small-town setting.
Why transfer to North District OCC?
• Supportive, collaborative work environment
• Career development opportunities are plentiful
• Strong community connections
• Affordable living with great quality of life, no long commutes
• Buying your dream home is an achievable goal
• Endless outdoor activities and natural beauty
• Community pride; including our support for two junior hockey teams: Cougars and Spruce Kings
North District OCC offers a supportive and professional work environment where colleagues and co-workers become a second family. We work in an environment where teamwork is crucial and fosters a genuine connection and support among colleagues. Our police dispatchers are united in a common purpose; ensuring outstanding client services and making a difference in our communities.
Learn more about Prince George and read about the Top Ten Reasons to Make a Move: https://moveupprincegeorge.ca/about/top-10-reasons/
Choosing a career as an RCMP 9-1-1 Police Dispatcher may be one of the most rewarding decisions you will make. If you’re ready to make a difference and thrive in a close-knit community, apply today to be part of our growing team.
Remote working is not a possibility with these position(s).
The anticipated intent/result of this process is to indeterminately staff (on a full time basis) various positions.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 12
Your résumé.
EDUCATION:
A secondary school diploma or employer-approved alternatives (See NOTE).
NOTE: The employer approved alternatives to a secondary school diploma are:
• a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• an acceptable* combination of education, training and/or experience.
*Acceptable is defined as suitable for a position as determined by the manager unless otherwise regulated by the employer.
EXPERIENCE:
Significant** experience as a 9-1-1 police dispatcher.
**Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a period of two years within the last five years.
English essential
Information on language requirements
OCCUPATIONAL TRAINING:
Successful completion of a Telecommunications Operator Training Program recognized by the Royal Canadian Mounted Police (RCMP).
OR
Successful completion of a Canadian Police Call-Taking and Dispatching Training Program***.
***Applicants hired under this process who have obtained call taking and dispatching training from other police agencies will be required to challenge the RCMP National Telecommunications Training Program. This will occur during employment.
COMPETENCIES (as defined in the RCMP Competency Dictionary):
• Communication
• Composure
• Conscientiousness
• Develops Self
• Flexibility
• Meeting Client Needs
• Problem Solving
• Concern for Safety
• Teamwork
OPERATIONAL REQUIREMENTS:
• Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law).
• Work on short notice and overtime to meet operational needs.
CONDITIONS OF EMPLOYMENT:
• Security Clearance – Enhanced Reliability Status.
• Work shift work (24 hours a day, 7 days a week and 365 days a year).
• Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive.
• Exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing.
• Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Applicants are encouraged to apply ONLY if they are willing and able to work in Prince George, BC. All positions are located at 4020 5th Avenue, Prince George, BC.
Relocation benefits are available. RCMP and Public Service Employees will be relocated under the National Join Council Relocation Directive. Other candidates are eligible for relocation benefits under the Initial Appointees Relocation Program. Additional funds may be authorized to assist with a new employee’s relocation to Prince George.
As part of the medical profile standard, pre-placement and periodic occupational health evaluations for Public Service Employees will be administered by Health Canada or designate, in accordance with the Occupational Health Evaluation Guide (OHEG), and for Civilian Members will be administered by RCMP Health Services or designate, in accordance with RCMP Policy.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.
To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character. The security requirements are the same for all employees of the RCMP.
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.
You must answer the question regarding which Occupational Training you possess.
Applicants hired under this process who have obtained call taking and dispatching training from other police agencies will be required to challenge the RCMP National Telecommunications Training Program. This will occur during employment.
Once established, the qualified pool will be valid for a period of 6 months and may be extended.
Practical and/or standardized tests may be administered for screening and/or assessment purposes.
Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.
Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.
Top-down selection may apply.
If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.
This process and the resulting pool will only be used to staff positions in the RCMP.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.
All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.
PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.