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ANTICIPATORY - Field Operations Manager - Census
Original government version here
Closing: 2025-04-24

ANTICIPATORY - Field Operations Manager - Census

Reference number: STC25J-176206-000003
Selection process number: 25-STC-EA-MTL-751-010
Statistics Canada
Various locations
EC-06
Acting, Assignment, Secondment, Specified period
$113,278 to $131,375

For further information on the organization, please visit Statistics Canada

Are You a Member of an Employment Equity Group? Self Declare. Your perspective counts!

Closing date: 24 April 2025 - 23:59, Pacific Time

Who can apply: Canadian citizens and Permanent residents residing in Quebec or in the Atlantic provinces.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Census of Population provides high-quality information on key socioeconomic trends and analysis that helps Canadians make important decisions that affect our families, our neighborhoods, and our businesses. The information collected ensures that the Census of Population accurately reflects Canada’s changing society and is vital to communities across Canada for planning services that support employment, schools, public transportation, and hospitals. The Field Operation Manager is a pivotal role in the Census to ensure the successful collection of the Census. Based on the importance of Census data to local municipalities and communities, you will be asked to provide information in your job application related to your knowledge of the province(s) for which you have demonstrated interest.

Duties

As part of the regional management team:

Contributes to the development of operational plans for census data collection activities and organizes, oversees, and controls census field collection within the assigned area; and manages census field operations for a 7-day collection operation.

Contributes to the development of recruitment plans and mitigation strategies for recruitment challenges within the assigned area.

Manages the financial, human, and material resources for the assigned area; manages employees hired under the Public Service Employment Act (PSEA); and participates in the recruitment process for Statistics Act employees required to meet the demands of a large temporary workforce.

Responds and follows-up with compensation-related issues for their team within their assigned area.

Develops and implements collection strategies and contingency plans; establishes and defines priorities; monitors and evaluates the cost, quality, efficiency, productivity and security of data collection systems and processes; and analyzes and produces reports on the progress of collection activities.

Represents the agency to solicitate participation from non-respondents, responds to and resolves complaints; and contributes to public relations activities to promote census communications and respondent cooperation.

Participates in regional and/or agency committees involved in the evaluation of census collection activities and provides advice on proposed modifications to operational procedures.

Disseminates and collects evaluation reports for the assigned area; summarizes findings; and makes recommendations for program improvements.

Supervises a team of Field Operations Supervisors, and an administrative assistant, and indirectly oversees a large workforce hired under the Statistics Act (reporting to their Field Operations Supervisors) in a decentralized and virtual environment.

Manages the financial, human, and material resources of the collection staff within their assigned area, including the employees hired under the Statistics Act reporting to the Field Operations Supervisors.

Work environment

Statistics Canada conducts the Census of Population in order to develop a statistical portrait of Canada and Canadians on one specific day. The census is designed to provide information about people and housing units in Canada by their demographic, social and economic characteristics.

The Census of Population is a reliable basis for the estimation of the population of the provinces, territories and municipal areas. The information collected is related to federal and provincial legislative measures and provides a basis for the distribution of federal transfer payments. The census also provides information about the characteristics of the population and its housing within small geographic areas and for small population groups to support planning, administration, policy development and evaluation activities of governments at all levels, as well as data users in the private sector.

Intent of the process

ANTICIPATORY - The intent is to staff full-time, specified-period positions in the Eastern Region (Quebec, Atlantic). The pool of qualified candidates established from this process may be used to staff similar positions for the 2026 Census.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of a post-secondary program with acceptable specialization* in social science, statistics, library/archival work or a law-related field.

OR

An acceptable combination of education, training and/or experience

*The specialization may also be obtained through an acceptable combination of education, training and/or experience.

Degree equivalency

ESSENTIAL EXPERIENCE

EXP1. Significant experience* planning and managing projects.

EXP2. Significant experience* in the management of financial, human and material resources.

*Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum of one year OR past census experience

BEHAVIORAL COMPETENCIES

C4. Showing initiative and being action oriented
C6. Achieve results

COMPETENCY

C7A. Effective written communication

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual imperative CBC/CBC
• Bilingual imperative BBB/BBB
• English essential

Information on language requirements

BEHAVIORAL COMPETENCIES

C1. Demonstrating integrity and respect
C2. Thinking things through
C3. Working effectively with others
C5. Mobilize people

COMPETENCY

C7B. Effective oral communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE

AEXP1. Experience delivering training.
AEXP2. Experience in managing during Census.
AEXP3. Experience managing in a unionized environment.
AEXP4. Experience in managing a data collection operation.
AEXP5. Experience in recruitment.
AEXP6. Experience working with Indigenous communities or organizations.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

ORGANIZATIONAL NEED

Employment equity may be used to address the under-representation of designated groups.

OPERATIONAL REQUIREMENT

Availability and willingness to travel occasionally according to operational needs.

Conditions of employment

Reliability Status security clearance

Availability and willingness to work overtime according to operational needs.

Have a secure office space and a private area at your place of residence to make confidential phone calls.

Have reliable internet access at your place of residence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met or listing past or current responsibilities does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Failure to clearly demonstrate in your responses how you meet the screening criteria (Education, Essential Experience and Asset experience) could result in the rejection of your application.

A good way to proceed with the development of your example would be to use the STAR model:

S – Situation: Describe the situation and provide all relevant details.

T – Task: What tasks did you have to perform? What needed to be done to resolve the situation?

A – Actions: What did you do to resolve the situation and why did you choose this action plan? Did you consider other options? Why weren’t those options chosen?

R – Results: What was the result of the actions you took? What could you have done differently? Was the client satisfied? Did you achieve your goals?

Your résumé will only be used as a secondary source to validate the experience described in your answers to the Public Service Resourcing System (PSRS) screening questionnaire and will not be used as the source document for candidate screening. Candidates will not be solicited for incomplete or possible missing information.

The written communication competency will be assessed with your application.

An interview will be administered.

Persons are entitled to participate in the appointment process in the official language of their choice (English or French).

Internal reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references within the federal public service.

Some appointments of successful candidates will be made under the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO) and Regulations. Persons appointed under the EAO as a result of this process will be subject to the provisions of the Public Service Employment Act with some exceptions:

• You will not be eligible for internal appointment processes or deployments, except for acting appointments and deployments made to positions excluded by the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO).

• You will not be eligible for indeterminate status as a result of your employment in the Census program; time spent as an excluded employee will not count towards the three-year term to indeterminate conversion.

• You will be entitled to seven days' notice if you are rejected on probation.

• You will be entitled to seven days' notice when your employment ends, should your services no longer be required by reason of lack of work, the end of the census cycle or the transfer of work to other staff.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

A random selection and/or top-down selection may be used at any moment of the process to manage the number of candidates; and/or a volume management strategy may be used at any point during the process, in order to determine the number of candidates to be further considered.

SELECTION OF WORK LOCATION(S)

Please note that your selection of the work location(s) may be used to filter candidates based on available job locations. Therefore, we encourage you select the work location(s) that you are interested in.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


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