We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
The federal public service is stronger and more effective when it reflects the diversity of the Canadian population that it serves. The Office of the Commissioner of Official Languages (OCOL) is committed to building and promoting a diverse, equitable and inclusive workforce that is representative of Canadian society. All candidates who consider themselves qualified are encouraged to apply, including members of equity-seeking groups or of an employment equity group (women, Indigenous peoples, persons with disabilities, and visible minorities).
As the Team Leader of the IT support sector you will be responsible for maintaining IT systems and tools, developing software solutions and managing databases. You will also have the role of assigning tasks to your team and monitor it's performance. You will also serve as an expert advisor to management and business lines regarding strategic directions related to IT.
JOIN TEAM OCOL!
The Commissioner of Official Languages is mandated by Parliament. He is therefore independent from the government, but his staff are members of the federal public service and benefit from all the related advantages, including flexible work, competitive salaries and professional development.
The OCOL is a small organization of less than 200 employees that offers a positive, collaborative and bilingual work environment. We have our own internal compensation and benefits advisors and a dedicated information technology team.
FLEXIBLE WORK MODE:
The eco friendly building is located at 30 Victoria Street in Gatineau, Quebec, and is close to public transit, parking, bike and walking paths, shops and services. The building also offers indoor bike storage and changing rooms with showers.
As part of this process, the position to be filled is located in Gatineau. Candidate appointed will be required to report to the designated work location in accordance with the Common Hybrid Working Model for the Federal Public Service (https://www.canada.ca/en/government/publicservice/staffing/common-hybrid-work-model-federal-public-service.html) and the Organizational Guidelines for Telework.
There is currently a staffing need to staff one position on an indeterminate basis. Government employees who are occupying an IT-03 position or equivalent could be considered in priority.
Please note that this position requires an advanced level of bilingualism. Candidates will be assessed on their second official language (French or English) at the beginning of the process.
A pool of qualified candidates resulting from this process may be established and used to fill this position and similar positions with various language requirements, security requirements, various conditions of employment, various locations and durations. All federal organizations listed in Schedules I, IV and V of the Financial Administration Act may use this staffing process to appoint a candidate to its organization in a similar position if a pool is created with the approval of the manager in consultation with Human Resources.
Positions to be filled: 1
Your résumé.
Essential Qualifications:
EDUCATION
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
EXPERIENCE
Significant experience* in developing complex** IT solutions developed under Microsoft Dynamics 365 on-premises or on-line. This experience includes customizing applications using Javascript, FetchXML, C#.
Experience in providing expert technical advice and recommendations on complex** issues related to the development of IT software solutions to management, clients or other stakeholders.
* Significant experience is defined as the depth and breadth of experience associated with performing duties on a full-time basis for approximately three (3) years.
** Complex is defined as an issue with two or more of the following characteristics: multi-dimensional, cross-platform, requiring integration, sensitive, multi-stakeholder, precedent-setting, affecting client services, or having a major impact on operations.
EDUCATION ASSETS
Degree from a recognized university with a specialization in computer science or electronic engineering or engineering in programming or another field related to information technology.
Scripting courses, training, or certifications (e.g., PowerShell, VBScript, WMI).
Courses, training or certifications related to business needs analysis (e.g. CBAP).®
ASSET EXPERIENCES
Experience in managing an IT network infrastructure.
Experience in project management.
Experience supervising staff, including tasks attribution and performance monitoring.
Bilingual - Imperative (CBC/CBC)
Information on language requirements
KNOWLEDGE
Knowledge of Microsoft SQL Server 2008 or newer as well as SQL programming.
Knowledge of the Microsoft Dynamics 365 on-premises or on-line platform.
ABILITIES
Ability to produce and present technical documentation.
Ability to communicate effectively verbally.
Ability to communicate effectively in writing.
PERSONAL QUALITIES
• Initiative
• Client Service Oriented
• Reliability
• Judgement
• Work effectively in team
• Leadership
ASSETS KNOWLEDGE
Knowledge of the design and components of a network infrastructure.
Knowledge of the fundamentals of project management.
Knowledge of vulnerabilities and threats to IT security.
Reliability Status security clearance
Willingness and ability to work overtime, including evenings and weekends, as required.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
We are committed to an inclusive and barrier-free workplace from the selection process onward. If barriers prevent you from submitting your application through this system or for other reasons, please send a message to the address listed below under Contacts to make your request. Information received will be treated confidentially.
Reference checks may be sought to validate and/or obtain more information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Please note that your overall conduct and communications, including emails, throughout this selection process may be used to assess qualifications and skills.
Your application file (curriculum vitae and answers to pre-selection questions) will be used to assess the ability to communicate effectively in writing.
One of the values of the public service is integrity. Consequently, the use of external help, including artificial intelligence software such as Chat GPT, is not authorized for this process and could lead to various consequences (rejection during the process, investigation, etc.).
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Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.