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Information Processor
Original government version here
Closing: 2024-06-21

Information Processor

Reference number: RCM24J-124701-000106
Selection process number: 24-RCM-EA-K-FPSS-SOS-MCMOSC-128701
Royal Canadian Mounted Police
Airdrie (Alberta), Calgary (Alberta), Edmonton (Alberta)
CR-04 - SP-CK-04
$55,955 to $60,399

For further information on the organization, please visit Royal Canadian Mounted Police

Closing date: 21 June 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.

❗❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

❗❗ CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

The Competency “ability to communicate effectively in writing” will be assessed through the screening questions.

Work environment

The Major Case Management Operational Service Centre (MCMOSC) is a unit of Civilian Members and Public Service Employees who work with operational units across federal and provincial business lines. Alberta (“K” Division) MCMOSC employees provide support to some of the RCMP’s most serious, high risk, complex and high profile investigations. Major Case Management Operational Service Centre’s primary service is to support human and technical resources required for the management of information relating to major case investigations.

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates.

The pool of qualified candidates may be used to staff similar positions with various tenures i.e. indeterminate, term, deployment, acting, assignment and secondment) within the Royal Canadian Mounted Police.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.

If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree equivalency”.

Degree equivalency

EXPERIENCE
• Experience using Microsoft Suite products (Word, Excel, PowerPoint & Outlook) and Adobe Acrobat.
• Experience entering and auditing information within a database.
• Experience providing service to internal and/or external clients.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
• Experience maintaining a law enforcement database.
• Experience in providing court-related or legal administrative support services.
• Experience working with digital multimedia (video, photo and audio) and related software to edit, clip, vet, compress, etc.
• Experience in updating and/or writing training outlines, instructional materials, and/or standard processes & operational procedures.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES
• Ability to communicate effectively orally
• Ability to communicate effectively in writing

PERSONAL SUITABILITIES
• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented
• Problem solving
• Independence

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Willingness and ability to work in a busy police environment including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to travel for work and/or training purposes, using various modes of transportation.
• Willingness and ability to obtain and maintain a valid Class 5 driver’s licence.

Conditions of employment

• Various RCMP security clearance (Enhanced Reliability, Secret, Top Secret)
Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

✅Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

✅Candidates must meet all the essential qualifications to be appointed to a position.

✅Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

✅Volume Management strategies may be used. Should there be a large number of applicants, please note that asset qualifications could be invoked.

✅A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

✅A cut-off score may be used in the determination of those to be given further consideration in the assessment process.

✅All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

✅Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

✅For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users.

✅Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

✅Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


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