IT Technician Inventory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

❗❗𝗩𝗘𝗥𝗬 𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗡𝗢𝗧𝗘: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.
________________________________________________________________________________
𝗘𝗫𝗔𝗠𝗣𝗟𝗘 𝗖𝗥𝗜𝗧𝗘𝗥𝗜𝗔: Experience using various computer software from the Microsoft suite (at a minimum: Word, Excel, AND Outlook).

❌ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗢𝗨𝗧: Yes, I have experience using the Microsoft Suite. See my resume.

✅ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗜𝗡: I have over 14 years of experience working with MS Office Suite software: Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.

During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.

As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.
________________________________________________________________________________

⇒ The screening questions will be used as the primary tool in the screening process. The résumé may be used to substantiate the information provided. The board members cannot make any assumptions about the candidate's experience and will not contact candidates for additional, or potentially missing information. Please note your ability to communicate effectively in writing may be assessed via the application.

⇒ Please carefully read the "𝗢𝘁𝗵𝗲𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻" section of this advertisement as there is important information regarding your application.

Work environment

𝗧𝗥𝗔𝗡𝗦𝗣𝗢𝗥𝗧 𝗖𝗔𝗡𝗔𝗗𝗔: 𝗔 𝗦𝗠𝗔𝗥𝗧 𝗖𝗔𝗥𝗘𝗘𝗥 𝗠𝗢𝗩𝗘!

Apply today for an opportunity to join Transport Canada. We are looking for dynamic candidates that will help shape and build the Transport Canada of tomorrow. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa Headquarters. We develop policies and enforces Acts and regulations that support transportation efficiency, safety, security, environmental responsibility, and align with global standards. Our vision is of a safe, secure, green, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the well-being of Canada's middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Transport Canada believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a person with a disability, a member of a racialized group* and/or a woman and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

*Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

Intent of the process

👉𝗧𝗛𝗜𝗦 𝗜𝗦 𝗔𝗡 𝗜𝗡𝗩𝗘𝗡𝗧𝗢𝗥𝗬. 𝗪𝗵𝗲𝗻 𝘆𝗼𝘂 𝗮𝗽𝗽𝗹𝘆 𝘁𝗼 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝗶𝗲𝘀, 𝘆𝗼𝘂 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗮𝗽𝗽𝗹𝘆𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰 𝘃𝗮𝗰𝗮𝗻𝗰𝘆, 𝗯𝘂𝘁 𝘁𝗼 𝗮𝗻 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗳𝗼𝗿 𝗳𝘂𝘁𝘂𝗿𝗲 𝘃𝗮𝗰𝗮𝗻𝗰𝗶𝗲𝘀.

Transport Canada has various IT-01 positions such as: IT Technician Infrastructure and Operations (IO) and IT Technician IT Security (ITS).

A pool of candidates may be established and may be used to staff these positions on a permanent or temporary basis in Moncton (New Brunswick), Dartmouth (Nova Scotia), Halifax (Nova Scotia) and St. John's (Newfoundland and Labrador).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡
ED1: Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘
EX1: Experience supporting hardware and software including peripherals in a Windows 10 environment.
EX2: Experience providing on-site and (or) remote information technology (IT) support services to clients.
EX3: Experience in providing advice to clients on IT matters such as seeking information and providing appropriate, practical, clear, timely and/or sound advice.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗠𝗘𝗡𝗧𝗦
• Be able and willing to do overtime occasionally, usually with proper notice. Overtime is not required each year.
• Be able and willing to travel within the Atlantic Region occasionally, usually with proper notice. Some of the positions do not require travel.
• Some of the positions, but not all, could occasionally require transporting, lifting, and setting down equipment that can weigh up to 20kg.
• Some of the positions, but not all, could occasionally require working under the following conditions: bending down and stretching below desks to reach the equipment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative BBB/BBB, CBC/CBC
• French Essential
• English Essential

Information on language requirements

𝗖𝗢𝗠𝗣𝗘𝗧𝗘𝗡𝗖𝗜𝗘𝗦
C1: Demonstrating integrity and respect
C2: Thinking things through
C3: Working effectively with others
C4: Showing initiative and being action-oriented

𝗔𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦
A1: Ability to communicate effectively orally
A2: Ability to communicate effectively through writing
A3: Ability to provide customer-oriented service

The following may be applied / assessed at a later date (may be needed for the job)

🚩𝗗𝗘𝗣𝗘𝗡𝗗𝗜𝗡𝗚 𝗢𝗡 𝗧𝗛𝗘 𝗣𝗢𝗦𝗜𝗧𝗜𝗢𝗡 𝗕𝗘𝗜𝗡𝗚 𝗦𝗧𝗔𝗙𝗙𝗘𝗗, 𝗔𝗡𝗬 𝗢𝗙 𝗧𝗛𝗘 𝗙𝗢𝗟𝗟𝗢𝗪𝗜𝗡𝗚 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 𝗠𝗔𝗬 𝗔𝗟𝗦𝗢 𝗕𝗘 𝗗𝗘𝗘𝗠𝗘𝗗 𝗔𝗦 𝗔𝗡 𝗘𝗦𝗦𝗘𝗡𝗧𝗜𝗔𝗟 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡 𝗔𝗡𝗗 𝗢𝗡𝗟𝗬 𝗖𝗔𝗡𝗗𝗜𝗗𝗔𝗧𝗘𝗦 𝗔𝗡𝗗 𝗣𝗘𝗥𝗦𝗢𝗡𝗦 𝗪𝗜𝗧𝗛 𝗔 𝗣𝗥𝗜𝗢𝗥𝗜𝗧𝗬 𝗘𝗡𝗧𝗜𝗧𝗟𝗘𝗠𝗘𝗡𝗧 𝗪𝗛𝗢 𝗣𝗢𝗦𝗦𝗘𝗦𝗦 𝗧𝗛𝗢𝗦𝗘 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 𝗪𝗜𝗟𝗟 𝗕𝗘 𝗖𝗢𝗡𝗦𝗜𝗗𝗘𝗥𝗘𝗗 𝗙𝗢𝗥 𝗧𝗛𝗔𝗧 𝗦𝗣𝗘𝗖𝗜𝗙𝗜𝗖 𝗩𝗔𝗖𝗔𝗡𝗖𝗬.

𝗔𝗦𝗦𝗘𝗧 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡
AED1: Post-secondary education specialised in Cybersecurity.
AED2: Post-secondary education specialised in Computer Programming.
AED3: Post-secondary education specialised in IT Services and Operations.

Degree equivalency

𝗔𝗦𝗦𝗘𝗧 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘
AEX1: Experience using Microsoft's Active Directory.
AEX2: Experience in configuring smartphones.
AEX3: Experience providing technical support on government managed services such as: Email support for M365, Enterprise Mobile Device Management (EMDM), myKEY, GC Secure Remote Access (GCSRA), Videoconferencing and Web conferencing.

𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗡𝗘𝗘𝗗
In support of our strategy to achieve our employment equity goals, preference may be given to qualified candidates who, at the time of application, self-declare belonging to an Employment Equity group: Woman, Indigenous peoples, persons with a disability and members of a racialized group. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one (or more) of these groups.

To learn more about self-declaration, we invite you to consult the following website: https://rb.gy/6wutiq

How to complete a self-declaration ↓↓
1- Click Apply Online;
2- Complete the Employment Equity section;
3- Click on I want to complete the Self-Declaration Form for Employment Equity Groups;
4- Fill out the form.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

⇒ For this selection process, our intention is to communicate with applicants by 𝗘-𝗠𝗔𝗜𝗟 for screening/assessment purposes (including issuing screening results and sending invitations for written tests and interviews). 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗺𝘂𝘀𝘁 𝗶𝗻𝗰𝗹𝘂𝗱𝗲 𝗮 𝘃𝗮𝗹𝗶𝗱 𝗲-𝗺𝗮𝗶𝗹 𝗮𝗱𝗱𝗿𝗲𝘀𝘀 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some e-mail systems block these types of e-mails). It is recommended to include an alternate e-mail address in your profile. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

⇒ Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

⇒ Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

⇒ Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact person responsible for this process prior to the closing date.

𝗙𝗥𝗘𝗤𝗨𝗘𝗡𝗧𝗟𝗬 𝗔𝗦𝗞𝗘𝗗 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡𝗦
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
✅ 𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝗮𝗻 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝘄𝗼𝗿𝗸?
An inventory is a selection process that can be used by various hiring managers to meet their current and future needs. As a result, you will apply only once to be considered for multiple job opportunities at the IT-01 level.

✅ 𝗪𝗵𝘆 𝘄𝗮𝘀 𝗺𝘆 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗿𝗲𝗷𝗲𝗰𝘁𝗲𝗱 𝘄𝗵𝗲𝗻 𝗜 𝘀𝘂𝗯𝗺𝗶𝘁𝘁𝗲𝗱 𝗶𝘁?
In order to be placed in the inventory, you must meet the essential education qualification and the essential experience qualification at the time you submit your application. If you receive a message "Application rejected at screening" immediately after submitting your application, you answered "No" to one or more of the screening questions assessing these essential qualifications. If you have incorrectly indicated "No", simply retrieve your application and update your answer(s).

✅ 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 "𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆" 𝗺𝗲𝗮𝗻?
Once your application has been successfully submitted to the inventory, your status may be: "Date of disclosure of results: Listed in the inventory". This automatically generated message by the system means that your application can be considered. You will be informed in the event that your application is considered as part of a process generated from this inventory.

✅ 𝗪𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝗶𝗳 𝗺𝘆 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗲𝘅𝗽𝗶𝗿𝗲𝘀?
Your application will be kept in the inventory for 180 days. A notice will be posted in the "My Job File" menu of your account 30 days before your application expires. If you do not take this into account, your application will be deactivated, and it will no longer be considered for submissions from this inventory. In the event that your application expires during the effective period of this inventory, a notice will be posted in your account. If you wish to confirm your interest and reactivate your application, select the "Renewal of my application" link.

✅ 𝗠𝘆 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗵𝗮𝘀 𝗰𝗵𝗮𝗻𝗴𝗲𝗱, 𝘄𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗱𝗼?
Simply update them in the "Personal Information" section, in the "My Job File" menu of your account. This will allow us to have your current contact information and ensure adequate follow-up in the event that your application is considered as part of a process issued from this inventory.

✅ 𝗜 𝗵𝗮𝘃𝗲 𝗮 𝗱𝗶𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗻𝗼𝘁 𝗮𝗹𝗹𝗼𝘄 𝗺𝗲 𝘁𝗼 𝗮𝗽𝗽𝗹𝘆 𝗼𝗻𝗹𝗶𝗻𝗲, 𝘄𝗵𝗼 𝗱𝗼 𝗜 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘁𝗼 𝗵𝗲𝗹𝗽 𝗺𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝘀𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗼𝗳 𝗺𝘆 𝗷𝗼𝗯 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻?
You can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

✅ 𝗪𝗵𝗼 𝗰𝗮𝗻 𝗜 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗶𝗳 𝗜 𝗵𝗮𝘃𝗲 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗱𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁𝗶𝗲𝘀 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗚𝗖 𝗝𝗼𝗯𝘀 𝘄𝗲𝗯𝘀𝗶𝘁𝗲?
You can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply online