We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
⚠️ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
In many selection processes the first step is screening. It's during the screening phase that the assessment board will decide whether your application will be considered further or will be rejected. Use the Screening Questionnaire wisely. By demonstrating how you meet the qualifications, you may better your odds at being considered further. You should consider using the STAR technique to answer: describe the Situation, the Tasks you were required to achieve, the Actions you took and the Results of your actions.
As part of your duties as a Records Classifier/Reviewer, you will ensure the RCMP's information resources are properly identified, protected, and processed for both physical/electronic records. In addition, you will process requests, respond to enquiries from clients and may liaise with other RCMP records resources across Canada and other federal government departments.
The Royal Canadian Mounted Police (RCMP) Information Management (IM) Records Unit is looking for talented and skilled individuals to join our section. We provide support to clients and employees on the effective management of information assets (paper and electronic) all while supporting knowledge sharing of RCMP Policy for IM stewardship. If you enjoy working onsite, getting your steps in, contributing to multi-disciplinary projects that involve working closely with various teams within the unit and you excel at client services, this opportunity will be of interest to you! Our team is located in a modern building, convenient access to bus routes immediately outside of the building, with free use of a gym.
💼 **Please note that work is currently performed onsite and the selected candidate will be required to report to the workplace five days per week.**
The intent of this process is to establish an inventory of candidates to be considered for opportunities.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM
Positions to be filled: Number to be determined
Your résumé.
Successful completion of two years of secondary school or an employer-approved alternative.
NOTE: You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please see more information in the "Other Information section"
Experience providing client services.
Experience using a computer and a variety of software programs, this may include but not limited to: word processing, e-mail, database and spreadsheet applications.
Experience performing general office duties such as, preparing documents, mail runs, data entry, photocopying, scanning, shredding, and/or managing a shared email inbox.
Experience in providing records management services (i.e.: indexing, cross-referencing, filing, retaining, archiving and/or destroying).
Experience developing electronic and/ or hard copy filing system(s)
Experience maintaining electronic and/ or hard copy filing systems
Experience with various types of filing systems including but not limited to: alphabetical, numerical, geographical, chronological, block numeric or alpha numeric
Experience classifying or coding records in a records management function
OPERATIONAL REQUIREMENTS:
Willingness to attend in office daily in London, Ontario
English essential
Information on language requirements
ABILITIES:
Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to prioritize.
Ability to follow instructions.
PERSONAL SUITABILITY:
Attention to detail
Teamwork
Client service orientation
Judgement
Top Secret security clearance - Willingness and ability to travel
Willingness and ability to work overtime
Ability to lift up to 20 lb. (approx. 9 kg) on a regular basis
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Please note that for this selection process, our intention is to communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.
Original proof of your education will be requested and must be provided during the selection process in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change. Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca/
Candidates from outside the federal public service will be required to pay for their own travel expenses.
Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve but is not limited to a security/reliability interview and a field investigation which includes matters of criminal activity, verification of credit/financial status, reference checks, education, employment, etc. As such, the process may take several weeks or months to complete.
Reference checks may be sought.
An interview may be administered.
A test may be administered.
An assignment, secondment, or acting appointment requires approval of your supervisor.
Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.
Persons are entitled to participate in the appointment process in the official language(s) of their choice.
A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.