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Office and Program Support Assistant
Original government version here
Closing: 2025-02-07

Office and Program Support Assistant

Reference number: SVC24J-045896-000133
Selection process number: 2024-SVC-WST-EA-610811
Public Services and Procurement Canada, Professional and Technical Services, Asset Performance
Iqaluit (Nunavut)
CR-04
Acting, Assignment, Deployment, Indeterminate, Secondment, Specified Period
$55,955 to $60,399

For further information on the organization, please visit Public Services and Procurement Canada, Professional and Technical Services, Asset Performance

We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: Cracking the Code

Self-declaration: Want to learn more?

Closing date: 7 February 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

IMPORTANT FINANCIAL INFORMATION (ISOLATED POSTS):

1. Successful candidates may be eligible for housing and the reimbursement of relocation costs.

2. Isolated Post Allowances (Northern Allowances) for Iqaluit, NU, range from $22,000 to $39,000, which is based on if the employee has dependents or is occupying Government housing.

3. Vacation Travel Assistance will be provided for each eligible member of the household and represents 2 trips per year. ($1679 allocated per trip, per eligible member of the household)

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

About the department and the position:
PSPC provides property and facility management services to support the operation of office, warehouse and residential space used by federal departments and agencies in Iqaluit. This position will support our housing group as you learn how we deliver services to our clients, take care of our houses, budgets, contracts and work together as a team. This position will give you a chance to learn and develop so that you will be better prepared to apply on a higher level job on our team. PSPC works hard to create a welcoming, respectful and inclusive workplace and this position is at the forefront to continue that work.

What you need for this job:
You will be working closely with a great team of people located in Iqaluit as well as, virtually with other colleagues and business lines located in AB, SK and MB. Our work can be unstructured and unique at times as we respond to a variety of situations that can impact our office, warehouse and residential properties. Communication, collaboration and coordination are keys to delivering services to our clients. You will need to use discretion, tact and a positive outlook to develop and maintain relationships with stakeholders. If you enjoy being part of team that depends on each other to give their best efforts to provide high quality services to our internal and external clients then you will enjoy working with us.

Intent of the process

A qualified pool of candidates will be established from this process to staff identical or similar positions within Public Services and Procurement Canada in Iqaluit, NU, with various tenures (Indeterminate, Acting, Term, Deployment, Assignment, Secondment).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
-Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Note: Acceptable combination of education, training and/or experience is defined as completion of grade 10 with training or experience related to the position.

Degree equivalency

Experience:
-Experience working in a team or providing support services (for example: performing client service or administrative duties).

The following will be applied / assessed at a later date (essential for the job)

English essential
Linguistic Requirements

Information on language requirements

Key Behaviours:
-Values and Ethics – serving through integrity and respect.
-Thinking things through – innovating through analysis and ideas.
-Engagement – working effectively with people, organizations, partners.
-Excellence through results – delivering through own work, relationships and responsibilities.
-Client Service Level 1.

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Organizational Needs:
-Positions located in Nunavut will be offered to qualified beneficiaries of the Nunavut Land Claims Agreement before other qualified candidates. As such, a Nunavut Inuit Enrolment Card will need to be submitted providing evidence of your status as a Nunavut Inuk under the NLCA.

Operational Requirements:
-Willingness and ability to travel.
-Willingness to work overtime as required.
-Possession of a valid drivers license.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All job applications must be submitted through jobs-emplois.gc.ca. Do not fax, email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the button "apply now".

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Candidates who apply on this selection process must include in their application a valid e-mail address and to make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate’s responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Failure to respond to communications may be construed as a withdrawal from this process.

In addition to a resume, you must answer all screening questions demonstrating how you meet the education and experience requirements as well as the asset qualifications. Please describe in detail using concrete examples, how you meet the experience and education required. It is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

Reference checks will be completed.

An interview will be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Consult the Canadian Information Centre for International Credentials for further information at https://www.cicic.ca/.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of screening.

Public service employees found qualified in this process may be considered for acting, assignment, deployment or secondment.

Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Applicants with disabilities: Should you require a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate so in your application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A random or top-down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Please note that only those applicants who meet the education and experience criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


Original government version here
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