Primary Care Services Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📢 How does this work?

☑ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”
☑ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.
☑ Step 3: We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Duties

The main duties of the Primary Care Services Manager include but are not limited to:

Responsible for management of the operational planning and administration associated with the delivery of primary healthcare services including health maintenance, disease prevention, diagnosis and treatment of acute and chronic illnesses, rehabilitation, counselling, and patient education. Key activities include managing and coordinating staff assignments consistent with patient population health care needs. Providing leadership to staff ensuring that they are provided with information, tools, training, and resources (human, financial and material) to support service delivery. Planning, establishing, monitoring, and reporting on procedures, operational tools and processes for performance and outcome management. Evaluate service delivery and develop and initiates business and operational improvements. This job involves working directly with military and civilian health care providers, allied health professions, and administrative support staff.

Work environment

The Department of National Defence (DND) is one of the largest federal government employers, offering over 70 types of civilian career opportunities. DND's role is to provide services and support to the Canadian Armed Forces (CAF) in their operations and missions at home and abroad. The civilian workforce is an essential part of the Defence Team. Your knowledge and expertise contribute to the overall mission. In this regard, the department fosters a work environment where you have opportunities to learn, to develop your talents, to progress in your career and have job satisfaction over the long-term.

What do we offer?

🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers and have job satisfaction over the long-term. You’ll enjoy:

✔ A career among a dynamic and dedicated team
✔ Opportunities for advancement
✔ A diverse, respectful and inclusive work environment
✔ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements

Intent of the process

The intent of this process is to fill one (1) position on an indeterminate (permanent) basis in Petawawa, Ontario.

***Please note, this position requires full-time in office presence.

A pool of partially or essentially qualified candidates may be established through this process and may be used to staff identical or similar positions at the Department of National Defence.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION⤵
ED1. A secondary school diploma or employer-approved alternatives.

Notes:
The employer-approved alternatives to a secondary school diploma are:
o A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

________________________________________________________________________________
EXPERIENCE ⤵
EX1. Experience managing a multidisciplinary team.
EX2. Experience managing human resources
EX3. Experience establishing and maintaining partnerships with internal and external partners.
EX4. Experience tracking and reporting on performance indicators to higher management.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

________________________________________________________________________________
COMPETENCIES ⤵
C1. Demonstrating integrity and respect
C2.Thinking things through
C3. Working effectively with others
C4. Showing initiative and being action-oriented
C5.Promote innovation and Guide Change
C6. Communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION ⤵
AED1. A post-secondary school diploma

Degree equivalency

________________________________________________________________________________
ASSET QUALIFICATIONS: EXPERIENCE ⤵
AEX1. Experience working in a health services environment.
AEX2. Experience planning, developing and implementing service delivery frameworks.

________________________________________________________________________________
🍁 ORGANIZATIONAL NEEDS 🍁

The Department of National Defence is committed to providing an environment where justice, fairness and the elimination of barriers helps build a skilled, diverse and representative workforce reflective of Canada. We welcome diversity in all its forms, promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Please note that preference for hiring will first be given to candidates who are members of the following Employment Equity groups: Indigenous peoples, persons with disabilities, members of visible minorities and women.

Information on employment equity

▶ As a result of the relocation of a work unit at Aerospace Engineering Test Establishment (AETE) in 4 Wing Cold Lake, Alberta, the Department of National Defence is committed to providing access to other work opportunities for AETE- 4 Wing Cold Lake, Alberta employees. Employees of UIC 2671 – AETE- 4 Wing Cold Lake may be appointed or deployed to positions for which they are qualified ahead of other candidates.

▶ As a result of the reduction of training activities at British Army Training Unit Suffield (BATUS), the Department of National Defence is committed to providing access to other work opportunities for BATUS employees. Employees of UIC 7777 – BATUS may be appointed or deployed to positions for which they are qualified ahead of other candidates.

▶ In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

____________________________________________________________________________
OPERATIONAL REQUIREMENTS⤵
Willing and able to work occasional overtime.
Willing and able to travel occasionally.
Willing and able to work flexible hours.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

▶ Persons are entitled to participate in the appointment process in the official language of their choice.

▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪Asset qualifications may be invoked as essential qualifications
↪You may be contacted and asked to submit information or be further assessed

▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

▶ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.

▶ Appointment decisions may be based on one or more of the following criteria:
↪ Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
↪ Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
↪ Depth, breadth, type of work-specific experience;
↪ Level/degree of one or more competencies/qualifications;
↪ Organizational Needs.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.