Various IS-03 Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please read this advertisement carefully in order to ensure you provide all the required information.

Candidates should be aware that the evaluation process will be conducted under tight deadlines shortly after the closing date of the poster. They will therefore be expected to be available when scheduled for their assessment. Failure to attend without official authorization could lead to their candidacy not being further considered. Rescheduling will be on an exceptional basis only.

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Work environment

At ISED we foster a healthy, modern, diverse and inclusive workplace. Our efforts to create and maintain an outstanding workplace have been recognized. ISED is proud to be named one of Canada's Top 100 Employers 2023, National Capital Region’s Top Employer 2023, and Canada’s Best Diversity Employers 2023.  

As a Best Diversity Employer, ISED values and recognizes employees for their unique qualities, ideas, voices, and perspectives. We are committed to supporting the success and continued development of all employees regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socioeconomic background or lived experience. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and a more positive workplace. 

ISED delivers its mandate in a hybrid work environment to leverage the best of both in-person and virtual work to deliver results. To foster a dynamic environment for purposeful in-person connections, most employees will be working part time at their designated ISED worksite on a weekly basis, and the remainder of the time from their telework location.  

Intent of the process

A pool of qualified candidates will be established to staff similar positions within Innovation, Sciences and Economic Development Canada with various tenures (acting, specified period or indeterminate positions), various security clearance levels and/or various language requirements.

The intent of this process is to staff positions in the following units of the Strategic Communications and Marketing sector, in portfolio organizations and in other sectors of the Department of Innovation, Science and Economic Development Canada:

- Strategic Communications
- Ministerial Liaison
- Public Engagement and Opinion Research
- Internal/Corporate Communications
- Web
- Social Media
- Video Production
- Data Analytics (Analytics and Insights)

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION - ALL STREAMS
- A degree from a recognized post-secondary institution.
NOTES:
- Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor's degree without specialization is called for in a position classified as IS.
- At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE - ALL STREAMS
- Experience in drafting communications products in clear and plain language (e.g. letters, communications plans, marketing content, newsletters, invitations, video scripts, web content, speeches, press releases or social media posts).
- Experience in coordinating communications projects.
- Experience in providing communications services to clients, management or stakeholders.

STREAM 1 - PUBLIC ENGAGEMENT AND OPINION RESEARCH:
- Experience in supporting the development of public opinion research or public consultations (i.e., project planning, survey design, questionnaire development, research, analysis, reporting on the public environment).
- Experience in converting research findings into plain language communications products (including reports, toplines, executive summaries, infographics and presentations) for publication.
- Experience in using online survey software (e.g., SimpleSurvey, Microsoft Excel, Voxco, Qualtrics) or other software used for statistical analyses.

STREAM 2 – INTERNAL/CORPORATE COMMUNICATIONS:
- Experience in planning and delivering corporate or professional virtual, hybrid or in-person events.

STREAM 3 – VIDEO PRODUCTION:
- Experience in translating messages and ideas into visual concepts in the production of videos for presentations and web and social media platforms.
- Advanced experience in using video editing software, such as but not limited to Adobe Creative Suites.
- Experience in operating professional video and photographic equipment such as video cameras, teleprompters, lighting systems and green screens, in a studio or remote set environment.

STREAM 4 – WEB:
- Experience in using HTML and Cascading Style Sheets (CSS).
- Experience in using web authoring software such as Dreamweaver, Sublime Text, Notepad++ or CKEditor.
- Experience in using graphics software, including but not limited to Photoshop and GIMP, for image optimization for the web.
- Experience in using analytical tools for websites and in analyzing or reporting web performance data.

STREAM 5 – SOCIAL MEDIA:
- Experience in using mainstream social media platforms, including but not limited to Facebook, Instagram, LinkedIn and X/Twitter.
- Experience in creating social media content and campaigns in an industry, government, not-for-profit or academic setting.
- Experience in using social media analytics tools to track and measure performance.

STREAM 6 – DATA ANALYTICS (ANALYTICS & INSIGHTS):
- Experience in analyzing and visualizing data, creating dashboards, writing reports and designing presentations.
- Advanced experience with Microsoft Excel (pivot tables, data manipulation).
- Experience in using data visualization software such as Power BI or Tableau.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

COMPETENCIES - ALL STREAMS
- Relationship management and collaboration
- Planning and organizing
- Judgment

ABILITIES - ALL STREAMS
- Ability to manage multiple projects while meeting tight deadlines.
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

STREAM 1 – PUBLIC ENGAGEMENT AND OPINION RESEARCH
- Certification or studies in public opinion research, data analytics, research methodologies, questionnaire development or statistical analysis.

Degree equivalency

STREAM 2 – INTERNAL/CORPORATE COMMUNICATIONS
- Experience in applying accessibility requirements to corporate events or communications products.
- Experience in securing external service providers (e.g., catering, audio-visual).
- Experience in embedding engagement trends and best practices in virtual, hybrid or in-person events.

STREAM 3 – VIDEO PRODUCTION
- Experience in creating 2D or 3D animations.
- Experience in collaborating and coordinating with multiple teams during pre-production, production, post-production and delivery.
- Experience in concept presentation and providing guidance on best practices relating to video productions to meet communications needs.

STREAM 4 – WEB
- Experience with user experience (UI/UX) design principles.
- Experience with scripting languages such as JavaScript.
- Experience with CSS frameworks such as Bootstrap or the Web Experience Toolkit.
- Experience using Content Management Systems (CMS) such as Drupal and Adobe Experience Manager.

STREAM 5 – SOCIAL MEDIA
- Ability to adapt content strategies to leverage emerging trends in social media.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

IMPORTANT MESSAGES REGARDING THE SCREENING QUESTIONS:
- The purpose of these screening questions is to help you submit an application that is clear, complete and persuasive and demonstrates that you have all of the required essential education and experience qualifications and some or all of the asset education and experience qualifications.
- The screening of candidates will be conducted only on the basis of these screening questions. The resume you have sent with your initial application will be used only if the Assessment Board considers it needs to validate the information provided in this questionnaire.
- Please DO NOT send a cover letter. These screening questions replace the cover letter. We will NOT review cover letters.
- Each question is divided into two parts. The first part consists of a simple question requiring a YES or NO answer. If your answer is “yes”, the second part will ask to fully demonstrate how you obtained this qualification by responding to some sub-questions.
- Responses will not be considered satisfactory if you simply state that you have the required qualifications or provide a list of current or past responsibilities or paraphrase the qualifications.

Your responses to the screening questions will be used as the primary source to determine if you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Please note that if you already submitted your application for the process with the reference number ''DUS24J-141299-000104 - Various IS-03 Positions'', you don't have to re-apply to this process, you will automatically be considered for this process as well.
We may contact you shortly for more details on asset qualifications.

It is the responsibility of the candidate to notify the Human Resources Advisor of any pre-approved leave throughout the duration of the selection process in order to facilitate scheduling of evaluations. Also, only one alternate date will be offered to the candidate if requested for the following exceptional reasons:
- Medical reasons with doctor’s certificate;
- Death in your immediate family;
- Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date);
- Religious reasons.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please ensure you indicate your Personnel Record Identifier (PRI), your substantive group and level and your employment status in your application, as applicable.

PROOF OF EDUCATION CREDENTIALS:
You must provide proof of your education credentials.

A written exam may be administered.

Interviews will be conducted.

Reference checks may be conducted.

A practical test may be administered.

NOTIFICATION
Please note that when the appointment process is finalized, a Notification of Consideration (First Notification) and a Notification of Appointment or Proposal of Appointment (Second Notification) will be posted on the Public Service Resourcing System (PSRS). It is your responsibility to check for notifications on the PSRS site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board. Our intention is to communicate with candidates via email. Candidates who apply on this selection process must include in their application a valid email address and to make sure that this address is functional at all times and accepts messages from unknown users (some e-mail systems block these types of email).

If you need to update your valid e-mail address after the screening phase, you must contact directly.

Applications submitted by email will not be accepted. You must apply on-line through www.jobs.gc.ca. Persons with disabilities preventing them from applying on-line are asked to contact

Thank you / Merci / Ekosani / Miigwech / Meegwetch / Mahseecho / Mutna / Wopida / Hei Hei / Marci Cho / ᖁᐊᓇᖅᑯᑎᑦ / Quanaqqutit / ᓇᑯᕐᒦᒃ (Nakurmik) / Nakummek / Qujannamiik / Qujanaq / Kukwstsétsemc / Woliwon / Woliwun / Wela’lin.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.