Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience.

It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response" please refer to CV/resume" your application will be rejected.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION

Work environment

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction and knowing you are making a real difference. The RCMP hires public service employees in a wide variety of disciplines to support our police officers at detachments and offices. Public service employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. For every successful police operation, there is a team of public service employees providing administrative support in order to help police officers and investigators to accomplish their mandate. These employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. By hiring the best candidates to staff our public service positions, we are helping police officers accomplish their law and order enforcement mandate. If you wish to provide administrative support to the RCMP, please submit your application!

Intent of the process

Intent to fill one (1) indeterminate position. A qualified pool of candidates may be established and may be used to staff this position or similar positions or for future term, acting, assignment, secondment, deployment, or indeterminate opportunities.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years secondary school or an acceptable combination of education, training, and/or experience.*
* Proof of education will be required prior to
appointment

Degree equivalency

EX1 - Experience in providing administrative support services, including three of the following: such as data entry, ordering office supplies, processing mail, preparing correspondence, or transcription.

EX2 - Experience maintaining an electronic or hard copy filing system in an office environment.

EX3 - Experience in using computer applications, including two of the following: spreadsheets, word processing, or databases

EX4 - Experience providing service to internal or external clients, or the general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AEX1 - Experience providing administrative support services in a law enforcement and/or legal environment

AEX2 -Experience providing financial support services (such as correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

A1- Ability to communicate effectively orally
A2-Ability to communicate effectively in writing
A3-Ability to work in a stressful environment
A4- Ability to prioritize and multitask to meet deadlines
A5- Ability to deal effectively with police situations

PS1 - Effective interpersonal skills
PS2 - Dependability
PS3 – Initiative
PS4 – Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

OR1-Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

OR2- Willingness and ability to work overtime, as required.

OR3- Willingness and ability to occasionally travel for work or training purposes using various modes of transportation including small aircraft.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: interview and reference checks.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.