Administrative Support Positions (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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HOW TO ANSWER SCREENING QUESTIONS

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. Your responses to these questions will be used as a primary source of information and your resume may only be used to validate this information.

• Provide responses in sentence format.
• Each response must include concrete, specific examples that speak directly to the experience sought.
• Each example must include WHEN and WHERE the example took place, background of each situation, WHAT you did, HOW you did it, what your role was in the situation, and what was the outcome.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Simply listing your job duties is not sufficient
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Work environment

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as, job satisfaction knowing you are making a real difference.

The RCMP hires public service employees in a wide variety of disciplines to support our police officers at detachments and offices. Public service employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities.

For every successful police operation, there is a team of public service employees providing administrative support in order to help police officers and investigators to accomplish their mandate. These employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. By hiring the best candidates to staff our public service positions, we are helping police officers accomplish their law and order enforcement mandate.

If you wish to provide administrative support to the RCMP, please submit your application!

Intent of the process

A pool of qualified candidates will be identified and may be used to staff various CR-04 positions, with employment tenures, language requirements, security requirements, conditions of employment and work locations that will vary depending on the position being staffed.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary schoolan acceptable combination of education, training and/or experience. (see Note 1).
1. The combination of education, training, and/or experience must always be included whenever this standard is required for staffing positions in the CR group.
2. Candidates who have been appointed or deployed for an indeterminate period to a position in the CR group must always be accepted as meeting the requirement for two years of secondary school.

Degree equivalency

Experience providing administrative support services such as drafting documents, filing, and processing mail, processing financial transactions.

Experience using Microsoft Office software, such as Outlook, Word, Excel, PowerPoint

Experience providing client service

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Ability to communicate effectively orally
Ability to communicate effectively in writing

Detail-oriented
Being organized
Action oriented
Demonstrating integrity and respect
Working effectively with others
Client service orientation
Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Experience providing financial support services. (Services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, processing financial transactions, preparing financial status reports, etc.)

Experience in using Electronic Document Records Management Systems (such as GCDOCS, Sharepoint, or RDIMS).

Experience using a law enforcement database such as CPIC (Canadian Police Information System) or PROS (Police Reporting and Occurrence System).

Experience in providing records management services: indexing, classifying, cross-referencing, filing, charging files in/out, retrieving, retaining, archiving and/or destroying information/data.

Experience using TEAM (SAP)

Ability to type at 40 wpm with less than 5% error

Willingness and ability to work overtime, as required

Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations)

Conditions of employment

Various levels of security clearance from RCMP Enhanced Reliability to RCMP Top Secret

Some positions may require:
- Willingness and ability to lift up to 10 kilograms.
- Willingness and ability to possess a Class 5 Driver License or the personal mobility to the extent normally associated with the possession of a valid driver’s license
- Willingness and ability to work part-time hours
- Willingness and ability to work shiftwork
- Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.

An exam may be administered. An interview may be administered. Reference checks may be sought.

All communication relating to this process, including e-mail correspondence and responses to screening questions, may be used in the assessment of qualifications, including the ability to communicate effectively in writing.

If you are currently employed with the Federal Public Service, please let us know by email your current group, level, tenure and the Department you are working for.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.