Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

For this selection process, we will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Intent of the process

The intent of this process is to staff 1 position on a indeterminate basis in Cochrane, Alberta, and create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, deployment, acting, assignment and secondment) within the Royal Canadian Mounted Police.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• Successful completion of two years secondary school or an acceptable combination of education, training and/or experience.*
*Proof of education will be required prior to appointment

Degree equivalency

EXPERIENCE
• Experience in the provision of at least 3 administrative support services such as: data entry, electronic and/or paper based records management, ordering office supplies, processing mail.
• Experience in using computer applications such as spreadsheets, word processing, or databases.
• Experience providing service to internal or external clients / general public, via telephone or in person.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
EXPERIENCE
• Experience working in a law enforcement environment.
• Experience providing financial support services (services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES AND SKILLS
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to work in a stressful environment.

PERSONAL SUITABILITY
• Thinking Things Through.
• Working Effectively with Others.
• Showing Initiative and Being Action-Oriented.
• Attention to Detail.
• Dependability.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Willingness and ability to work overtime, as required.
• Willingness and ability to occasionally travel for work or training purposes using various modes of transportation.
• Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.

Conditions of employment

• RCMP Enhanced Reliability Status (ERS) security clearance.
Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: interview, and reference checks.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.