Senior Claims Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

Duties

The unit is based in Edmonton’s downtown core, with a team of insurance, legal and risk management professionals that work on interesting policing cases originating from across the Prairie Provinces and Northern Territories. The claims and the litigation managed includes those matters arising from: 1) Property Damage (police motor vehicle collisions, buildings); 2) Bodily Injury (police service dog encounters, motor vehicle collisions); and 3) Policing Torts (negligence, Charter breaches, wrongful arrest, malicious prosecution).

In a collaborative and proactive manner, the team’s primary function is to facilitate the resolution of financial claims by and against the RCMP and to navigate complex court disclosure matters involving operational policing files.

Intent of the process

The intent of this process is to staff one (1) permanent position in Edmonton, AB.

A qualified pool of candidates will be created and may be used to staff similar positions with various tenures (i.e. permanent or temporary) within the Royal Canadian Mounted Police.

The pool could be used to offer acting appointments, assignments, secondments or deployments.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of a post-secondary program with acceptable specialization in social science, statistics, library/archival work or a law-related field OR an acceptable combination of education, training and/or experience.

Social science" includes economics, political science, sociology, anthropology, history, psychology, geography, criminology, and other disciplines associated with social science. “Library/archival work” includes gallery and museum functions.

Degree equivalency

Experience working in a legal or insurance claims environment.

Experience negotiating bodily injury or property damage claims OR experience working on civil litigation files.

Experience mentoring and/or supervising employees in a work environment.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Canadian Risk Management Designation.

Degree equivalency

Experience providing claims management services for a policing organization.

Experience supervising employees in a work environment.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of the civil litigation process or claims processing practices.

Knowledge of the legal principles regarding civil torts or claims management.

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to work under pressure.
Ability to organize work and meet deadlines.

Dependability.
Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented.
Client Service.

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work overtime as required.

Willing and able to travel by various modes of transportation (including commercial and light aircraft) up to and including remote locations.

Willingness and ability to obtain and maintain a valid motor vehicle operator’s license

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.