Detachment Services Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience.

It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response" please refer to CV/resume" your application will be rejected.

Duties

Supervision, coordination and provision of administrative, financial and operational support service to police officers and other employees at a Royal Canadian Mounted Police (RCMP) Detachment, and front counter/telephone services and information to the general public.

Work environment

Flexible work arrangements/locations may be considered.

Travel between High Level detachment and Chateh detachment would be expected.

Intent of the process

Intent to fill one (1) indeterminate position. A qualified pool of candidates may be established and may be used to staff this position or similar positions or for future term, acting, assignment, secondment, deployment, or indeterminate opportunities.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.

Degree equivalency

• Experience providing administrative support services including: ordering office supplies, maintaining a budget, and scheduling.
• Experience providing advice and/or recommendations on administrative practices.
• Experience working with Microsoft Word and Excel.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• Experience maintaining a law enforcement database such as CPIC and/or PROS.
• Experience liaising with court representatives or officials, or preparing court disclosure packages.
• Experience transcribing statements from audio files/recordings.
• Experience providing administrative, financial and/or operational support in a police environment.
• Experience interpreting policies or procedures.
• Experience in employee supervision, including assigning work, scheduling and monitoring performance.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to supervise
• Ability to develop others

• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

• Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation.
• Willingness and ability to maintain a valid class 5 driver's license.
• Willingness and ability to work onsite in Chateh, AB.

Conditions of employment

Reliability Status security clearance - • RCMP Enhanced Reliability Status security clearance.

Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.