Make a difference! Become a Correctional Officer I

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

INDETERMINATE DEFINITION
Permanent (Full Time) positions. These positions involve shift work, shifts vary by institution.

With more than 20,000 employees, Correctional Service of Canada (CSC) plays a key role in contributing to public safety, 24 hours a day and 7 days a week, at our 43 correctional institutions, 91 parole offices and 14 community correctional centers across Canada. Join us to help change lives and protect Canadians!

Correctional Officers I (CX-01) are essential to fulfilling the CSC's mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control.

If you are already actively participating in the Correctional Officer I application process, please do not apply to this advertisement.

** PLEASE ENSURE ALL OF YOUR PERSONAL INFORMATION IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE.

**WE USE THE INFORMATION GENERATED BY THE SYSTEM FOR CONTACT AND SCREENING PURPOSES, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER. PLEASE NOTIFY US OF ANY UPDATES TO YOUR CONTACT INFORMATION.

CANDIDATE QUESTIONNAIRE
Candidates will receive an email invitation to complete an online Correctional Officer I Candidate Questionnaire via Survey Monkey within three weeks of submitting an application. If you have not received the invitation, please check your JUNK/SPAM folder and ensure your email system accepts these types of emails. Failure to complete the questionnaire by the due date will result in your elimination from this selection process.

Candidates who have passed all stages of evaluation and who are selected must complete the Correctional Training Program (CTP), which includes two (2) online training phases and a 14-week in residence training phase at the CSC Training Academy in Kingston, ON, Summerside, PEI or another training site.

ALLOWANCE FOR RECRUITS (TRAINEES)
Correctional Service of Canada recruits receive an allowance of $400/week, up to a maximum of $5,600 for 14 weeks, during Stage 3 of the Correctional Training Program. This allowance, paid bi-weekly, is in addition to the room and board fees already covered for recruits at this same stage of CTP.

Indigenous candidates may be eligible for additional funding through an Indigenous Skills and Employment Training Strategy (ISET) stakeholder. For more information on how to access training support dollars, please consult the following website to access a service delivery organization at https://www.canada.ca/en/employment-social-development/programs/indigenous-skills-employment-training/service-delivery-organizations.html.

REAPPLICATION
You will not be assessed more than once in the same selection process.

If you want to reapply for the position of a Correctional Officer I, the retest period is 180 days from the date of elimination at either the written exam or interview/reference stage.

If you have also applied or are thinking of applying for Primary Worker/Kimisinaw and/or Correctional Officer II Healing Lodge, please note that some parts of the assessment process (like medical evaluation, security clearance, psychological assessment) are the same for all three selection processes; as such the results and related waiting periods would also apply to those selection processes.

Work environment

We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages (English and French).

DIVERSITY AND INCLUSION
CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We celebrate diversity at CSC! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.

We encourage women, Indigenous peoples (Aboriginal peoples), persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups.

BEFORE YOU APPLY
We strongly encourage you to complete the Self-Assessment Questionnaire at the following link https://www.csc-scc.gc.ca/careers/003001-0006-en.shtml#cx1. This questionnaire will give you a better idea of the role, requirements, skills and expectations related to a Correctional Officer I position.

PERSONAL DECISION POINT
When you apply to the CSC Correctional Officer I selection process, you need to be aware that not all institutions will have positions available and a process is in place to allow you to indicate your preference; however, there is a chance you may be offered a position that is not included in your preferred options. While CSC will endeavor to offer candidates one of their desired work locations, offers will be based on operational and/or organizational needs. Please consult the CSC Institutional Profiles at https://www.csc-scc.gc.ca/institutions/index-eng.shtml for information regarding the various Institutions.

Note: Women’s institutions and healing lodges employ Primary Workers/Kimisinaw and Correctional Officer II’s respectively. For more information on these positions, please visit our website https://www.csc-scc.gc.ca/careers/003001-0004-en.shtml.

For further information on the department, work environment, careers at CSC and application process, please visit our website at http://www.csc-scc.gc.ca.

Intent of the process

This is an ongoing inventory, the applications received will be periodically accessed and selected applicants will be contacted for further assessment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Not all positions in the Government of Canada are bilingual! Positions may ask for knowledge of English only, French only, or both English and French.

Language requirements by region:
Atlantic Region - English only or both English and French
Quebec Region - French only or both English and French
Ontario Region - English only or both English and French
Prairie Region - English only
Pacific Region - English only

Information on language requirements

EDUCATION:
A secondary school diploma (high school), or a satisfactory score on the Public Service Commission (PSC) test* approved as an alternative to a secondary school diploma; or successful completion of a provincially/territorially approved secondary school equivalency test.

*A federal government equivalency test arranged by CSC.

If your education was obtained outside Canada, you must get an equivalency assessment. Contact the Canadian Information Centre for International Credentials to find out which organizations across Canada perform these assessments (www.cicic.ca).

Degree equivalency

OCCUPATIONAL CERTIFICATION:
The candidate must obtain and maintain a valid Standard First Aid and cardiopulmonary resuscitation (CPR) 'Level C' with automated external defibrillator (AED) certificate from a qualified provider approved by any province/territory in Canada, and in accordance with Part XVI of the Canada Occupational Health and Safety Regulations.

COMPETENCIES:
Demonstrating integrity and respect, including the CSC values*
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

* https://www.csc-scc.gc.ca/acts-and-regulations/001-cd-en.shtml#1

ABILITIES
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE:
Experience working with ethnocultural or Indigenous peoples, communities or organizations.

ABILITY:
Ability to communicate orally and/or in writing in a language other than English or French that is reflective of the offender population.

OPERATIONAL REQUIREMENTS:
Employees must be able to work shifts, variable hours, weekends, and statutory holidays.
Employees may be required to work overtime.

ORGANIZATIONAL NEEDS:
Member of an Employment Equity group: Indigenous peoples (Aboriginal peoples), racialized groups, persons with disabilities and women.

Conditions of employment

The candidate must successfully complete the CSC Correctional Training Program (CTP).*

* https://www.csc-scc.gc.ca/careers/003001-0002-en.shtml#10

DRIVER'S LICENSE:
Prior to appointment, candidate must possess a valid unrestricted* driver's license that conforms to provincial or territorial requirements. As a condition of employment, candidate must maintain valid unrestricted driver's license throughout employment.

*Restrictions include, but is not limited to, situations where the driver requires a supervising passenger, number of passengers restriction, time of day restrictions, highway restrictions, medical restrictions, ignition control equipment restrictions.

For the province of Quebec: Possess a valid Class 4A driver’s license (Emergency Vehicle) granted by the Société de l'assurance automobile du Québec (SAAQ).

MEDICAL:
The candidate must meet the medical requirements of Health Canada in accordance with Treasury Board Guidelines.

PSYCHOLOGICAL:
The candidate must also meet the psychological requirements determined by Correctional Service of Canada.

RELIABILITY AND SECURITY:
Enhanced Reliability Status.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.

Candidates who are permanent residents will also be required to provide proof of permanent resident card.

Applicants are entitled to participate in the selection process in the official language (English/French) of their choice.

Candidates will be required to pay for their own travel expenses when attending all required assessments.

A top down selection and/or random selection may be applied at any stage of the selection process.

Please note that candidates’ overall conduct and communications, including email correspondence with CSC or third-party organizations, throughout the entire selection process may be used in the assessment process.

Please note that candidates’ overall conduct and communications, including email correspondence with CSC or third-party organizations, throughout the entire selection process may be used in the assessment process.

PREVIOUS ASSESSMENT RESULTS
Please note that if you have previously participated in a Correctional Officer I selection process with the Correctional Service of Canada, your results may be applied to the current selection process. This will be confirmed during the assessment stage of the selection process. You are required to submit an application to this selection process to be considered for further assessment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.