Program or Policy Support Officer for Employment Equity Group Members

Important messages

❗❗ VERY IMPORTANT NOTE ❗❗

It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.
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𝗘𝗫𝗔𝗠𝗣𝗟𝗘 𝗖𝗥𝗜𝗧𝗘𝗥𝗜𝗔: Experience using various computer software.

❌ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗢𝗨𝗧: Yes, I have experience using the Microsoft Suite. See my resume.

✅ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗜𝗡: I have over 14 years of experience working with MS Office Suite software: Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.

During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.

As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.
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⇒ The screening questions will be used as the primary tool in the screening process. The resume may be used to substantiate the information provided. The board members cannot make any assumptions about the candidate's experience and will not contact candidates for additional, or potentially missing information.

⇒ Please carefully read the "𝗢𝘁𝗵𝗲𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻" section of this advertisement as there is important information regarding your application.

Work environment

About Public Safety Canada:

Are you looking for a career where you can make a difference in people’s lives? Do you want to contribute to creating tangible results? If so, Public Safety Canada may be the place for you!

At Public Safety, we embrace a greater diversity of voices and perspectives and make sure everyone’s contributions are valued and included.

Public Safety coordinates an integrated approach to emergency management, law enforcement, corrections, crime prevention and national and border security. We exercise national leadership in building a safe and resilient Canada. Our success lies with a dynamic workforce that strives for excellence and innovation. The way we do our work is just as important as the work we do.

We offer a variety of work locations with challenges and impacts like no other organization in Canada. We believe that our employees are the key to achieving our objectives. That is why we offer a positive work environment that is worthy of their commitment and professionalism. We promote career advancement by offering opportunities to develop and acquire new skills and knowledge. We encourage continuous training and embrace new technologies that allow us to increase efficiency and flexibility in our work environment.

👉 Diversity — Count yourself in!

Diversity and inclusion have always been at the core of our values. Diverse teams brings wide perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. Be part of Public Safety that represents and includes the diverse identities, cultures, perspectives and experiences that make up Canada!

Come to work in an environment that offers many challenges with the opportunity to work on high profile issues!

Position Titles:
→ Program Support Officer
→ Policy Support Officer

Intent of the process

The intent of this process is to create an anticipatory pool of candidates to staff positions on a term or indeterminate basis. A pool of qualified candidates will be established and may be used to staff similar positions with various language requirements, various security requirements and various conditions of employment. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking these types of opportunities to apply.

👉Please note that this pool may be used to staff similar positions in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm).

👉By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

No cover letter is required.

👉TIPS FOR APPLICANTS: When answering the screening questions ensure that you provide complete and thorough details of your experience. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

👨‍🎓EDUCATION:

A secondary school diploma or employer-approved alternative.

Note:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Click on the link below to contact the Canadian Information Centre for International Credentials (CICIC).

Degree equivalency

EXPERIENCE:

EX1 - Experience conducting research and analysis of information.

EX2 - Experience providing support or coordination services for projects, programs or activities, such as sending emails, scheduling meetings, maintaining databases, etc.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
English Essential or French Essential
Bilingual Imperative: BBB/BBB

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES

1. Analytical and Strategic Thinking
2. Adaptability
3. Client Service and Results Oriented
4. Planning and Organizing
5. Communication (Written and Oral)

OPERATIONAL REQUIREMENTS:

1. Ability and willingness to work flexible hours.
2. Ability and willingness to work overtime on short notice, including evenings and weekends.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:

AEX1 - Experience drafting written reports or presentations.

AEX2 - Experience liaising with Indigenous Peoples, and communities.

AEX3 - Experience coordinating community engagement and outreach initiatives.

AEX4 - Experience in emergency management.

ORGANIZATIONAL NEEDS:

Public Safety Canada is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Aboriginal peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.

Conditions of employment

Various levels of Security:
- Reliability
- Secret

Other information

VIRTUAL EVENTS
Throughout the posting period, take the opportunity to meet with Public Safety Canada hiring managers and employees occupying PM positions to discover exciting career prospects.

English Sessions:
Thursday, December 7th - 10:00am-11:00am (EST)
****Registration: https://events.teams.microsoft.com/event/44dac9e9-fa3c-4f41-bf2e-353e7c1519ce@2d28dd40-a4f2-4317-a351-bc709c183c85
Wednesday, December 13th - 1:00pm-2:00pm (EST)
****Registration: https://events.teams.microsoft.com/event/abb96cb3-be5d-458e-8bd3-e3592df6b69e@2d28dd40-a4f2-4317-a351-bc709c183c85

French Session:
Monday, December 11th - 11:00am-12:00pm (EST)
****Registration: https://events.teams.microsoft.com/event/24bbaf51-35ac-4085-ac47-da565e32eaca@2d28dd40-a4f2-4317-a351-bc709c183c85

These info sessions are designed to help you learn more about PS, our teams, and what kind of PM-02 roles are available. For more information and to register for the events, please copy and paste the registration link above into a new browser. If you cannot attend the info sessions, please send us an email and we will send you the key talking points.

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You must meet all essential qualifications in order to be appointed to the position.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us as soon as possible. All information received in relation to accommodation will be kept confidential.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our intention is to communicate with candidates via email. Candidates should check their emails regularly, as there may be new communications regarding this process. Candidates must include a valid email address, and make sure that this address is functional and accepts messages from unknown users.

Candidates may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed. Other qualifications may be taken into consideration in the selection decision.

Please note that assessments will only be rescheduled under exceptional circumstances (proof required).

Successful candidates must meet and maintain the conditions of employment throughout their employment.

You must be prepared to provide the original or a certified true copy of your educational credentials.

Public Safety is a proud early adopter organization of the Government of Canada (GC) Workplace Accessibility Passport, a digital solution available to employees, managers, and corporate stakeholders, across all federal public service organizations. The Office of Public Service Accessibility is applying a ‘tell us once’ approach, with respect to workplace accessibility: that is, for employees to only have to identify their support needs once, and document an agreement with their manager using the GC Workplace Accessibility Passport.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.