Intercept Monitor Analyst (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities.

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🚩 PROMOTING DIVERSITY
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The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. The Royal Canadian Mounted Police (RCMP) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the LGBTQ2+ community.

Persons with a priority entitlement may self-refer if interested in the PO-IMA-02/PO-LSIM-02 position and will be considered in priority to all other applicants.

You are required to complete screening questions that clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable.

Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. It is your responsibility to provide complete and appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

Please DO NOT send a cover letter. The screening questions replace the cover letter. We will NOT review cover letters.

Resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

Please consult the "Other Information" section to learn more about this process.

Work environment

Is this job right for you?

This job is not for everyone and it’s important to recognize that the work duties may be repetitive in nature. A main job function of this position is transcription, which requires an individual to wear a headset, listening and monitoring audio recordings (either pre recorded, or in real time), transcribing word for word what is said. Subsequently, the role does require individuals to be experienced in using computers, while having the ability to learn new software programs and technologies. Individuals should be able to type at least 40-words per minute, with less then a 5% error rate.

Individuals should be able to work independently, completing the assigned tasks within the designated timeframe. In listening to the audio recordings, individuals may be exposed to unsettling and/or graphic material.

This is an operational support role and subsequently, may require coverage 7-days a week, 365 days a year. Individuals should be prepared to work on a variable shift cycle, which may include days, nights and weekends. Depending on operational requirements, the schedule may change on short notice and shifts can range anywhere from 7.5 hours to 12-hours. Therefore, it is important individuals are flexible.

Individuals must be comfortable in testifying in a court of law and working overtime on short notice.

If this sounds like the job for you, apply today!

Intent of the process

The intent of this staffing process it to create an inventory of qualified candidates, which may be used to fill temporary vacancies of 6-months or less.

Please note that an assignment appointment requires approval of your supervisor.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A response to a text question addressing the following:

• If yes, please describe in approximately 500 words or less by giving concrete examples of how you meet this ability. Please note 'refer to resume' will not be accepted.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary School Diploma or employer-approved alternative*

*The employer-approved alternatives to a secondary school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or An acceptable combination of education, training and/or experience.**

* Acceptable combination of education, training and/or experience must consist of at least 2 of the following:
Education: successful completion of two years of secondary school and/or
Training: successful completion of acceptable level of training courses and/or
Experience: a minimum of 2 years work experience

Degree equivalency

EXPERIENCE

Experience using a computer and various software, i.e. Microsoft Word, Microsoft Excel, PowerPoint, etc.

Experience using the Internet to search, retrieve and compile data from a variety of sources.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE

Experience applying the Criminal Code, such as Part VI pertaining to the interception of telecommunications.

Experience working as an Intercept Monitor Analyst using the Central Communication Intercept System (CenCIS).

Experience in analyzing information, data or reports.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to transcribe or summarize English and/or French audio or text.

Ability to work well under pressure, adapting to shifting priorities to meet deadlines.

Ability to type/keyboard at 40 net w.p.m. with less than 5% error rate.

Ability to solve problems in work-related situations by using judgement. *
*A Public Service Entrance Exam 375 (PSEE 375) will be used.

PERSONAL SUITABILITY

Client Service Orientation

Effective Interpersonal Skills

Dependability

Discretion

Thoroughness

The following may be applied / assessed at a later date (may be needed for the job)

LINGUISTIC REQUIREMENTS

Ability to transcribe or summarize audio or text from a language found in either Africa, Americas, Asia, Europe or Oceania into English or French.

🚩 Organizational Needs

Achieving a representative and diverse workforce has been identified as an organizational need for RCMP.

In order to self-declare, please ensure to check off the appropriate box within the online application under the Employment Equity section. We encourage you to consult theses links to learn more about self-declaration: https://www.canada.ca/en/services/jobs/opportunities/government/self-declaring-government-canada-jobs.html

OPERATIONAL REQUIREMENTS

Be able to type/keyboard at 40 net w.p.m. with less than 5% error rate

Ability and willingness to work shift work (24 hours a day, 7 days a week and 365 days a year)

Ability and Willingness to travel across Canada

Ability and Willingness to work overtime

Ability and Willingness to testify in a court of law

Meet and maintain the medical profile standards established for the position.

Conditions of employment

Top Secret security clearance - Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities*, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visithttp://www.rcmp-grc.gc.ca/en/qualifications-and-requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP.

OTHER CONDITIONS OF EMPLOYMENT

Ability and willingness to work shift work (24 hours a day, 7 days a week and 365 days a year)

Ability and Willingness to travel across Canada

Ability and Willingness to work overtime

Ability and Willingness to testify in a court of law

Meet and maintain the medical profile standards established for the position

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Applicants can verify the status of their applications, at any time.

Applicants can be notified electronically of tests or interviews and results.

For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

All communication relating to this process may be used in the assessment of other qualifications.

Depending on the number of applicants, Department needs and HR plans, volume management strategies such as top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

A situational exercise may be administered.

An interview may be administered.

Reference checks may be sought.

Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca.

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

You must provide proof of your Canadian Citizenship or Permanant Residency. The original of one of the following documents must be provided for verification:
Provincial or territorial birth certificate
Naturalization certificates (issued prior to Jan. 1, 1947)
Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977)
Certificates of Retention
Citizenship certificates
Permanant Resident Card

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.