Parole Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📝 BEFORE YOU APPLY
It is the responsibility of the applicant to clearly outline how they meet each of the screening criteria (i.e. Education and Experience Qualifications) by responding to the screening questions in the online application. Please note that it is NOT sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples that illustrate how they meet the requirement. Of note, the minimum experience requirement is of approximately three to four months. Lack of EXAMPLES and DETAILS may result in your application being rejected.

📧 For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is recommended to include a secondary valid work email, if applicable. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and JUNK/SPAM folders. It is also the candidate's responsibility to ensure accurate contact information is provided and updated, as required, by communicating to the email indicated below.

📣 Selection process 2023-PEN-EA-ONT-180953 will be used to staff vacancies in Guelph (Ontario) and London (Ontario) only.

CSC is currently in the process of advertising Parole Officer processes for multiple locations in the Ontario region. Those who apply on multiple processes will be assessed once and the results will be applied to all processes.

For general information when applying on a selection process, visit https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-what-expect.html.

📣 PREVIOUS ASSESSMENT RESULTS
You are required to submit an application to this selection process to be considered for further assessment. If you participated in the Parole Officer selection process 2021-PEN-EA-NAT-169755 with Correctional Service Canada, your assessment results may be applied as part of this selection process; this will be confirmed during the assessment stage.

Candidates who were found qualified in a previous Parole Officer selection process that is not mentioned above, will NOT be able to transfer scores to the new process.

📣 MAKE A DIFFERENCE!
Parole Officers are essential to fulfilling the Correctional Service of Canada's (CSC) mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control. They play an active role to help offenders reintegrate into society.

With more than 20,000 employees, CSC plays a key role in contributing to public safety, working around the clock at our 43 correctional institutions, 91 parole offices and 14 community correctional centres across Canada. Join us to help change lives and protect Canadians!

Work environment

We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages.

DIVERSITY AND INCLUSION
CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We don’t just accept diversity – we celebrate it! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.

We encourage women, Indigenous peoples (Aboriginal peoples), persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups.

CSC is seeking interest from persons looking for an exciting and rewarding career as a Parole Officer.

📚 The Parole Officer’s responsibilities include guiding the progress of offenders through a progression from most restrictive to least restrictive controls and from institutions to community supervision. They ensure that legal and policy requirements for reintegration are met as well as manage the reintegration of offenders throughout their sentences while trying to maintain public safety.

Furthermore, they are responsible for assessing, analyzing and recommending potential transfer and release suitability of offenders as well as observing and interpreting the behaviour of the offenders/parolees. For more information on the responsibilities of a Parole Officer, please visit the following website: https://www.csc-scc.gc.ca/careers/003001-1103-eng.shtml.

Intent of the process

A pool of partially qualified candidates may be established through this selection process to staff temporary and permanent Parole Officer positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
🎓Graduation with a degree from a recognized post-secondary institution in a field that focuses on understanding and assessing human behaviour.

OR

🎓Graduation with a degree from a recognized post-secondary institution and acceptable correctional experience.

Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.

Degree equivalency

EXPERIENCE
✔️*Experience in formally assessing human behaviour.
✔️*Experience in each of the following, with the aim of changing human behaviour:
• Interviewing;
• Motivating;
• Counselling;
• Making referrals or recommendations, and;
• Identifying needs for intervention.

Note: * Experience refers to a well-defined role within a social services or correctional organization. The minimum experience requirement is of approximately three to four months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
✔️Knowledge of the Mission of the Correctional Service of Canada.
✔️Knowledge of the Corrections and Conditional Release Act and Regulations.
✔️Knowledge of the case management process.
✔️**Knowledge of needs specific to offenders in women’s institutions, including Indigenous offenders, and gender specific programming.

COMPETENCIES
✔️Thinking things through.
✔️Rapport building.
✔️Sensitivity to working with diverse groups, such as women, people with mental health needs, Indigenous peoples, and ethnocultural groups.
✔️Effective communication skills.
✔️***Demonstrating integrity & respect, including the CSC Values.
✔️Working effectively with others.
✔️Showing initiative and being action-oriented.
✔️Judgment.
✔️**Demonstrates an awareness of women’s issues.

Note: **These elements apply to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.

*** https://www.csc-scc.gc.ca/acts-and-regulations/001-cd-en.shtml#1

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

➕EXPERIENCE
Experience in a correctional environment.
Experience in case management and risk assessment within a federal or provincial correctional facility.
Experience in case management and supervision within a federal, provincial or non-governmental community correctional setting.
Experience interviewing offenders within a federal or provincial correctional facility.
Experience interviewing offenders within a federal, provincial or non-governmental community correctional setting.
Experience working with community agencies or programs.
Experience working with young offenders.
Experience working in a cross-cultural environment.
Experience working with Indigenous populations.
Experience working with people with mental health needs.
Experience interacting with marginalized women.
Experience working in the field of substance abuse/addictions.
Experience working with individuals associated with security threat groups, such as street or prison gangs, organized crime, or other groups involved in criminal behaviour.

➕ABILITIES
Ability to communicate orally and/or in writing in a language other than English/French that is reflective of the offender population diversity of the operational unit.

✔️ORGANIZATIONAL NEEDS
To support employment equity objectives, increased representation of employment equity groups.
To support diversity and inclusion, increased representation of a member of an equity-seeking group.
To meet business objectives, increased representation of a member of an equity-seeking group.
Applicants must complete the Employment Equity portion of the CREATE/MAINTAIN PROFILE declaring themselves as a person of an EE group in their application through GC jobs in order to be considered to meet the Organizational Need in this process.

Information on employment equity

✔️OPERATIONAL REQUIREMENTS
Willingness to travel occasionally.
Some positions require willingness to work off site and travel throughout the community, on a regular basis.

Conditions of employment

✔️Reliability and Security: Enhanced Reliability status.

✔️Driver's License: Some of these positions require possession of a valid driver’s license or mobility usually associated with having a valid driver’s license.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.

Candidates will be required to provide proof of education and driver's license upon request.

Candidates who are permanent residents will also be required to provide proof of permanent residency upon request.

Applicants are entitled to participate in the selection process in the official languages of their choice.

Should in-person assessments be required, candidates will be responsible for their travel expenses.

A top down selection and/or random selection may be applied at any stage of the selection process.

You will not be assessed more than once in the same selection process.

Interested persons must meet each essential qualification to be appointed to the position. A person may be appointed to the position even though they do not meet any or all the asset qualification. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

For Federal Public Servants applying on this external advertised process, should they be deemed qualified and offered an assignment, secondment or acting opportunity, approval from their supervisor will be required.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.