The RCMP is hiring! Join us as a DETACHMENT SERVICES ASSISTANT!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons with a priority entitlement may self-refer if interested in the CR-05/SP-CK-05 position and will be considered in priority to all other applicants.

1) You are required to complete screening questions that clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. It is your responsibility to provide complete and appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

2) The screening board cannot make any assumptions about your experience and will not contact candidates for additional or potentially missing information.

3) Please DO NOT send a cover letter. The screening questions replace the cover letter. We will NOT review cover letters.

4) Resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

If your application is selected for further consideration, you will be invited to attend in-person testing. Test sessions will ONLY take place in Cumberland County, NS.

Please consult the "Other Information" section to learn more about this.

Work environment

The RCMP hires civilian employees in a wide variety of disciplines to support our police officers at detachments and offices. Civilian employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities.

The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as, job satisfaction knowing you are making a real difference.

Intent of the process

This selection process will initially be used to staff one vacant indeterminate position. A pool of qualified candidates inclusive of Public Service (PS) employees and Civilian Members (CM); may be established through this process to staff identical or similar CR-05/SPS-CK-05 positions on a temporary or permanent full-time basis within Colchester County.

Please note that an assignment appointment requires approval of your supervisor.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Successful completion of two years of secondary school or employer-approved alternatives*.

*The employer-approved alternatives to two years of secondary school are:

- A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Recent* and significant experience** in providing administrative support in an office environment.

Experience in providing service to clients or the general public by telephone, in person, or in writing.

Experience in using a computer and a variety of computerized programs including word processing, spreadsheets, and electronic mail systems.

Experience maintaining electronic and hard copy filing systems.

*Recent is having the experience acquired within last five (5) years.

**Significant experience is defined as experience associated with having directly performed the functions on a continuous bases, for a minimum of one (1) year.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:

Knowledge of procedures in relation to office administration.

ABILITIES:

Ability to deal effectively with situations and inquiries.

Ability to organize and coordinate various tasks.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to solve problems in work-related situations by using judgement.

PERSONAL SUITABILITIES:

Thoroughness

Effective Interpersonal Skills

Dependability

Initiative

Discretion

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

EXPERIENCE:

Experience providing administrative services in a legal or police services environment.

Experience working in a federal government office or providing federal government programs or services.

Experience in using SAP Financial System.

Experience providing administrative support in complex and lengthy investigations.

Experience in using police computer applications such as: PROS; PRIME; CPIC; CJIM, Versadex; etc.

OPERATIONAL REQUIREMENTS:

Various operational requirements may apply depending on the specific requirements of the position being staffed.

Conditions of employment

Reliability Status security clearance - NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities*, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/qualifications-and- requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Applicants can verify the status of their applications, at any time.

Applicants can be notified electronically of tests or interviews and results.

For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

All communication relating to this process may be used in the assessment of other qualifications.

Depending on the number of applicants, Department needs and HR plans, volume management strategies such as random selection, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates.

A situational exercise may be administered.

An interview may be administered.

Reference checks may be sought.

Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.

Education obtained outside of Canada must be evaluated. Please contact the International Credential Evaluation Services as soon as possible to initiate the evaluation process http://www.cicic.ca.

If the name identified on the above documents is different than your current legal name, please also provide proof of name change.

You must provide proof of your Canadian Citizenship. The original of one of the following documents must be provided for verification:

Provincial or territorial birth certificate
Naturalization certificates (issued prior to Jan. 1, 1947)
Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb.
14, 1977)
Certificates of Retention
Citizenship certificates

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.