Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

💻 ONLY APPLICATIONS SUBMITTED ON-LINE USING THE 'APPLY ON-LINE' BUTTON, WILL BE CONSIDERED.
📌This selection process may be used to fill the same or similar positions at equivalent or lower classifications on a casual, term, indeterminate or acting at full or part-time hours.

APPLICANTS ARE ENCOURAGED TO APPLY ONLY IF THEY ARE WILLING AND ABLE TO WORK IN OR RELOCATE TO THE LOCATION OF THE POSITIONS BEING STAFFED.
📢 Candidates must clearly demonstrate how they meet the essential education and experience criteria. Candidates must elaborate their answers by providing concrete examples, and indicate when and where they obtained this experience. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.

Resumes may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

✍ Throughout the selection process, it is your responsibility to make yourself available for all testing and interview dates for which you are invited. If you fail to attend any of the scheduled testing or interview sessions, you will be deemed to be no longer interested in this selection process and as a result, you will not be considered further.

🎓 Proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates are required to provide the ORIGINAL education document and a copy. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process.
Applicants with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

📧 Communication for this process will only be sent via email. As the applicant, it is your responsibility to ensure accurate contact information is provided and that you inform our office via email of any updates as required. Ensure you include an email address you can access from home and that it accepts email from unknown users. You are strongly encouraged to check your email on a regular basis, including your junk mail folder.

🚨 All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment.

Work environment

Are you looking for a rewarding career with a great working environment? Here are a few reasons to work for the RCMP:

- Attractive compensation package including sick leave, family-related leave, heath/dental plans, pension plan, and possibility of flexible work hours. For more information regarding benefits, please see the link to the collective agreement provided at the top of the poster.
- An inclusive work environment committed to employment equity;
- Free use of RCMP facilities such as weight room.
- Worry-free parking.

Intent of the process

The immediate need is to staff one position on an indeterminate basis.

A pool of qualified candidates may be established to staff similar temporary, and/or permanent positions (including acting appointments and deployments).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

A covering letter "which clearly outlines how you meet each of the screening qualifications (i.e. education, essential experience and asset qualifications)"

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives.

Degree equivalency

Experience providing service to clients by telephone, in person or in writing.

Experience researching, extracting and compiling information from various sources.

Experience in the use of various information management systems and software programs such as but not limited to Excel, Word, Word Perfect.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Experience providing administrative services in a legal or police services environment, including researching and interpreting legislation and related legal documentation, creating and reviewing court related documents.

Experience using police databases such as: PROS, PIRS, CPIC, JISNB, MSTeams

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBC/BBC)

Information on language requirements

Ability to plan and organize workload and multitask in order to meet deadlines.

Communication (oral and written)
Effective interpersonal skills
Dependability
Judgment
Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
Occasional overtime may be required.
Willing and able to travel
Possess a valid driver’s license

Conditions of employment

Reliability Status security clearance - of the RCMP.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes. Failure to respond to communications may be construed as a withdrawal from this process.

All information obtained throughout the selection process, from the time of application to close of process, may/will be used to evaluate the candidates.

A test may be administered. Please note that written test(s) may be administered during weekdays and/or evenings and/or weekends.

An interview may be administered. Interview(s) may be conducted via telephone, video-conference or other similar means.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position. You MUST CLEARLY DEMONSTRATE IN WRITING how you meet the requirements under Language, Education and Experience. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. PROVIDE CONCRETE AND DETAILED EXAMPLES AND DESCRIBE THE WORK/DUTIES YOU HAVE PERFORMED. Failure to do so may result in your application not being considered further during the screening process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. The ASSET qualification(s) may be used for screening of applications. If you meet these asset qualifications(s), PLEASE CLEARLY DEMONSTRATE IN WRITING, HOW YOU MEET THEM. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

You must submit a completed application. Please note that point form, “copy and paste" from your resume and comments such as “refer to my attached resume” will NOT be accepted. Candidates may be required to meet the asset qualifications depending on the requirements of the specific position being staffed.

A pass mark will be established for each essential qualification. Candidates must meet each essential qualification to be appointed to the position.

Testing/interviews will be conducted in Oromocto, New Brunswick and may require candidates to travel to the test/interview location. Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Persons are entitled to participate in the appointment process in the official language of their choice.

Acknowledgment of receipt of applications will not be sent; we thank all those who apply.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.