Senior Regional Engagement Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

COMMUNICATION DURING THIS PROCESS

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply on this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). If you do not wish to receive your results by email, it is your responsibility to inform us.

Candidates must check their email accounts frequently as there may be new communication regarding this process or a deadline for response. Responses provided after the indicated deadline may not be accepted.

ABOUT US

If you are passionate about promoting Canada’s linguistic duality and want to ensure that Canada has an inclusive culture which respects the language rights of its citizens, the Office of the Commissioner of Official Languages invites you to apply!

Work environment

The Office of the Commissioner of Official Languages (OCOL) is a small organization of 160 employees that offers a positive, collaborative and bilingual work environment.

The Commissioner of Official Languages is mandated by Parliament. He is therefore independent from the government, but his staff are members of the federal public service and benefit from all the related advantages, including flexible work, competitive salaries and professional development.

OCOL administers the compensation of employees directly in its offices in Gatineau. Therefore, it is not serviced by the Pay Centre in Miramichi. In this regard, all compensation transactions are carried out on site. The position to be staffed is in a regional office.

Please note the position’s incumbent will be called upon to work independently and could end up alone in the office on occasion.

Due to COVID-19, most of our employees are currently working virtually from home using the latest technologies to stay connected.

Intent of the process

There is currently a staffing need to staff a position on an indeterminate basis.

A pool of qualified candidates resulting from this process may be established and used to fill this position and similar positions with various tenures and security requirements. All federal organizations listed in Schedules I, IV and V of the Financial Administration Act may use this staffing process to appoint a candidate to its organization in a similar position if a pool is created with the approval of the manager in consultation with Human Resources.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

- Graduation with a degree from a recognized university or an acceptable combination of education, training or experience.

Degree equivalency

EXPERIENCE:

- Experience in providing advice and information to government institutions, public administrations or community organizations.

- Experience in dealing with various public institutions concerned with social, political and language issues.

- Experience in developing and delivering presentations.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EXPERIENCE:

- Experience dealing with issues and files related to the field of official languages in Canada.

- Experience in developing and maintaining partnerships.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

KNOWLEDGE:

- Knowledge of the Official Languages Act and the language provisions found in the Canadian Charter of Rights and Freedoms.

- Knowledge of the socio-economic, political and linguistic environments of the official language minority communities of Quebec and Nunavut.

ABILITIES:

- Ability to collect and analyze information on complex issues and to make recommendations.

- Ability to develop and deliver presentations.

- Ability to communicate effectively orally.

- Ability to communicate effectively in writing.

PERSONAL SUITABILITIES:

- Strong interpersonal skills
- Initiative
- Autonomy
- Flexibility
- Judgment
- Creativity

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE:

- Knowledge of the roles and mandate of the Commissioner of Official Languages.

ORGANIZATIONAL NEEDS:

- The Office of the Commissioner of Official Languages is committed to having a skilled and diversified workforce representative of the population we serve. In support of our strategy to achieve our employment equity goals, selection may be limited to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal Persons, Visible Minorities and Persons with Disabilities.

OPERATIONAL REQUIREMENTS:

- Willingness and ability to work overtime on occasion.

- Willingness to often work alone.

- Willingness and ability to travel in Quebec and Nunavut occasionally elsewhere in the country.

Conditions of employment

Reliability Status security clearance

- Possess a valid driver’s licence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

OTHER INFORMATION

Completing the screening questionnaire is mandatory for this selection process.

Candidates must meet the essential qualifications to be appointed to a position.

Meeting criteria such as asset qualifications, operational requirements or organizational needs is desirable and may be a deciding factor in choosing the right fit. Asset qualifications could be applied at any step of the selection process.

Applicants are entitled to participate in the selection process in the official language of their choice. Applicants are asked to identify which language they are interested in being assessed for on their application. Candidates will be asked to undergo the PSC Second Language Evaluation (SLE) or provide valid SLE results. To obtain a copy of SLE results, candidates may make a request at the following website: http://www.psc-cfp.gc.ca/ppc-cpp/test-examenresult/tst-rslt-examn-eng.htm. For more information on SLE, visit the following website: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html.

Proof of Canadian Citizenship and education credentials must be available upon request. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at: http://www.cicic.ca/.

TRAVEL RELATED TO THE SELECTION OR APPOINTMENT PROCESS: Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs. Minimal reimbursement of relocation expenses could be offered if the selected candidate moves as a result of an employment offer.

Your answers to the screening questionnaire and your résumé may be used to evaluate your ability to communicate effectively in writing.

A written test and an interview may be administered. Interviews may be conducted in person, by phone, or by videoconference.

Reference checks may be sought.

A top-down approach and/or random selection may be invoked at any stage in this process to limit numbers of candidates, or for appointment purposes.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.