Program Officer, Program Delivery

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Health Canada is committed to increasing representation of Black employees and other racialized groups, Indigenous People, women and persons with disabilities. Health Canada would like its workforce to be reflective of the population it serves. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an email with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Health Canada welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

EVERYONE IS WELCOME
Health Canada and the Public Health Agency are dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

BRING YOUR WHOLE SELF TO WORK
We encourage all qualified candidates to apply, regardless of race, colour, religion, sex (including gender identity and/or expression), national origin, sexual orientation, civil union or relationship status, disability, age, parental status, military service, or other status protected under federal law.

WHAT WE NEED
You must clearly demonstrate in your answers to the screening questions HOW you meet the essential education and experience.

Please provide a clear, concrete and detailed example(s) which demonstrates how you meet this experience and your position at the time.

Provide sufficient details for the Assessment Board to clearly understand your example (do not assume that the Board knows your work or your organization).

Work environment

Are you interested in working at a cutting-edge organization that values both your physical and psychological health and wellness, provides rich career development opportunities and rewards innovation? Health Canada is among Canada’s Top 100 Employers for 2021 in addition to being recognized as Top employer for Young People since 2015 and as Best Diversity Employer since 2010! Don’t miss your opportunity to not only enjoy the unparalleled benefits of the public service, but to get so much more on our award-winning team!

Intent of the process

The immediate need is to staff three indeterminate full-time positions: one position that is English Essential and two positions that are Bilingual Imperative (BBB/BBB). Applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level with various language requirements listed in the Language Requirements section. In addition, this process may be used for various tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), security requirements and conditions of employment within Health Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer-approved alternatives (see Note).

Note:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training or experience.

Degree equivalency

Experience:
Experience resolving complex* issues while delivering services or programs to clients, stakeholders or to the public.

* Complex is defined as items that could refer to having many dimensions, having significant public visibility, featuring significant involvement by partners or stakeholders, or being financially challenging.

Experience providing recommendations to a supervisor or a manager.

Experience in using software for information processing, tracking or reporting.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
Successful completion of a post-secondary program or an acceptable combination of education, training or experience related to the position, such as an enforcement or an investigative field.

Degree equivalency

Experience:
Experience working in a regulatory environment.

Experience providing regulatory information and advice to third parties.

Experience in the enforcement of legislation, regulations, policies or directives.

Experience in conducting on-line inspections.

Experience in conducting on-site inspections. ***

*** "On-site inspections" means inspections at a place of business.

Experience in reporting, monitoring or analyzing statistical or financial data.

Experience in the implementation or development of internal business processes or training materials.

Experience in using financial/accounting software applications.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (BBB/BBB)
Bilingual Imperative (CBC/CBC)

Information on language requirements

Abilities:
Ability to interpret and apply legislation, regulations or directives.
Ability to analyze information and make recommendations.
Ability to organize workload and manage multiple priorities in order to meet deadlines.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

Personal Suitability:
Initiative
Working effectively with others
Dependability
Respectful of Diversity
Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEED
In support of achieving a diversified workforce, consideration may be given to candidates self-declaring as belonging to one of the following Employment Equity groups: Aboriginal peoples, Persons with disabilities, Members of visible minorities, and Women.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Some positions may also require the following Conditions of Employment:

Valid driver’s licensed or personal mobility to the degree normally associated with the possession of a valid driver’s license.
Willingness to travel within a region on a regular basis and nationally on occasion.
Willingness to conduct on-site inspections.
Willingness to work overtime on weekends and in the evenings on short notice.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume management strategies such as random selection, top-down approach, or use of asset qualifications may be used. If you meet any of the asset qualifications (other qualifications), please be sure to provide detailed responses in the screening questionnaire

Various methods of assessment may be administered (written exam, interview, references, etc.).

Candidates must meet the essential qualifications to be appointed to a position.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent.

The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. The following documents will be accepted as proof: Provincial or territorial birth certificate; Naturalization certificates (issued prior to Jan. 1, 1947); Registration of Birth Abroad certificates (issued between Jan. 1, 1947 and Feb. 14, 1977); Certificates of Retention; Citizenship certificates; Permanent resident card.

Proof of education will be required which includes diploma(s) and transcript(s). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

All candidates that apply to this selection process must include in their application a valid email address and ensure that this address is functional at all times and that it accepts messages from unknown users. Failure to do so may result in important messages not being received. Communication for this process will be conducted via the email address provided in your application. It is your responsibility to ensure that you check for messages regularly.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

If you are an employee of the Public Service, please include your Personal Record Identifier (PRI) in your résumé, clearly indicate your SUBSTANTIVE GROUP AND LEVEL and your EMPLOYMENT STATUS (indeterminate, determinate, casual, agency, contract, etc.). Note: If you are hired for a determinate period of time, please indicate the start and end date of your current employment. Proof of your employment tenure will be required, upon request.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.