IT Analyst, Infrastructure Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications received directly via the System (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?toggleLanguage=en) will be accepted.

If you require accommodation for any reason, you must contact the HR Advisor listed below before the closing date.

If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application

Work environment

What we offer

TBS is a central agency located in the National Capital Region. Working at TBS offers a unique opportunity to:
-contribute to the work of a central federal agency
-be part of cultivating the federal public service as a model workplace

With high-performing teams and innovative practices, TBS professionals in various fields serve Canadians by:
-collaborating on government-wide initiatives
-driving excellence in people management
-taking initiative
-effectively managing risks

TBS’s new flagship facility at 90 Elgin St., in the heart of downtown Ottawa, is the hub of its activities. The new building:
• is configured using Workplace 2.0
• has Wi-Fi throughout
• has many fully equipped video-conferencing areas to support collaboration and innovation
• has amenities such as showers and change rooms
• has secure bicycle storage, allowing employees to commute using Ottawa’s scenic bike path system

If you are a leader, a motivator and a strategic thinker who wants to work for one of Canada’s Top Employers, consider joining the TBS team.

Intent of the process

The initial intent of this process is to offer one indeterminate appointment.

A pool of qualified persons resulting from this process MAY be created and MAY be used to fill similar positions with linguistic profiles (english essential, bilingual imperative BBB/BBB, bilingual imperative CBC/CBC, bilingual non imperative BBB/BBB, bilingual non imperative CBC/CBC) as well as tenures (indeterminate, deployment, acting, assignment, secondment, specified period)which may vary according to the position being staffed.

This pool may be used to staff similar positions in other organizations within the core public administration (Eligibility for job opportunities in federal organizations - Canada.ca).

By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
-Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

Experience:
-Significant* experience in technical writing;

-Experience in IM/IT Business Analysis OR IM/IT Project Management;

-Experience providing recommendations to senior management**;

-Experience in developing various communications to management and stakeholder groups.

Definitions:
Significant* is defined as depth and breadth of experience normally associated with the performance of those duties for a period of approximately two (2) years.
**Senior management is defined as director or above or private sector equivalent.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge:
-Knowledge of TB Policy on Service & Digital and related standards and guidelines;
-Knowledge of two of the following:
1.Knowledge of Management Accountability Framework.
2.Knowledge of Application Portfolio Management.
3.Knowledge of GC IT Expenditure Reporting.

Competencies:
-Analytical Thinking;
-Client Focus;
-Showing initiative and being action-oriented.

Abilities:
-Ability to communicate effectively orally;
-Ability to communicate effectively in writing;
-Ability to respond to changing priorities, with tight deadlines;
-Ability to research and analyze information from multiple sources, and make recommendations.

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Need(s)
-In support of achieving a diverse workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, persons with disabilities, members of visible minorities, and women.

-Treasury Board Secretariat employees affected by workforce adjustment may be appointed before persons employed by other government organizations.

Operational Requirement(s):
-Willingness to work overtime as required.

Conditions of employment

Secret security clearance - A valid secret security clearance is a condition of employment required for an appointment at the Treasury Board Secretariat (TBS). Failure to obtain this security clearance means either the candidate will not receive a job offer or the conditional offer will be rendered null and void. A thorough security clearance process will be applied to all candidates considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

• criminal record checks
• reference checks
• previous employment
• open source checks
• credit/financial status

For a secret security clearance, the verification of background information over a period of 10 years is typically required. Many of the verifications require support from third parties whose timelines are outside of TBS’s control. Overall, the process may take several weeks or months to complete. For further information, you may wish to review the TB Standard on Security Screening and the Policy on Government Security.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity

We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages).
If you do not respond to our communications, we will interpret this as your withdrawal from the process.

-Reference checks may be sought.
-An interview may be administered.
-A test may be administered.
-A situational exercise may be administered.
-You must provide proof of your education credentials.
-Persons are entitled to participate in the appointment process in the official language of their choice.
-You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.
-A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
-All of the information collected during the selection process, including behaviour and communication, from the time of application until the end of the process, may be used to evaluate candidates.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.