Team Leader, Operations

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In support of achieving a diverse workforce, consideration may be given to candidates who, at the time of application, self-declare as belonging to one of the following designated Employment Equity groups: Aboriginal person, Persons with a Disability, Member of visible Minority group .

Please note that the positions to staff are located in Ottawa. Employees are currently working remotely full time although they may be required to occasionally go into the office for operational reasons.

IMPORTANT : Please note that the second language skills ''Reading comprehension'' and ''Written expression'' will be assessed before the creation of the pool. Obtaining a level C for the Reading comprehension and a level B for the Written expression will be required to be qualified in the partially assessed pool.

ARE YOU READY?
No more endless processes! The ATSSC aims to establish a pool of partially qualified candidates by December! But what does that imply?

- Four(4) screening questions;
- A written exam integrated into this application;
- No formal interview or reference check *.

The pool will be established immediately after the correction of your application and the evaluation of your second language skills for the reading comprehension and written expression. Ready, set, go !

* Hiring managers may conduct informal interviews or reference check following the creation of the pool.

Work environment

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for a chance to make your mark in a small organization that plays a big role in providing justice to Canadians? If so, then consider a career at the Administrative Tribunals Support Service of Canada (ATSSC).

You’ll be able to benefit and learn from being closer to management and having the opportunity to be exposed to a variety of files. We’re also committed to supporting a healthy life-work balance and to creating an inclusive and respectful work environment.

The ATSSC is committed to making real change in our workplace and our society. A change that is consistent with the social expectations to do better, to treat people fairly and with respect and to make a difference. We strive to be an equitable, diverse and inclusive workplace where all employees have a voice and opportunities to contribute to an equitable and inclusive access to justice for all Canadians. We embrace different perspectives, backgrounds and experiences, in hope that it will strengthen collaboration and quality of the services we provide.

Finally, we have our own internal compensation and benefits Advisors and a dedicated information technology team. What are you waiting for ?

Intent of the process

The intent of this advertisement is to staff two(2) positions on an indeterminate or term basis.

A partially assessed pool will be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures, locations or security clearances within the Administrative Tribunals Support Service of Canada (ATSSC). All other federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) may use this selection process to appoint a candidate to a similar position within their organization.

IMPORTANT : Please note that the second language skills ''Reading comprehension'' and ''Written expression'' will be assessed before the creation of the pool. Obtaining a level C for the Reading comprehension and a level B for the Written expression will be required to be qualified in the partially assessed pool.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives.

EXPERIENCE
Experience in resolving problems

Experience in providing advice and recommendation to management (PM-05 equivalent or above)

Experience interpreting acts, regulations or guidelines

Experience in mentoring peers, colleagues or students

Degree equivalency

ABILITIES
Ability to communicate effectively in writing
Ability to prioritize to meet deadlines

COMPETENCIES
Leadership
Client Service – Level 2
Thinking things through
Uphold integrity and respect

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
Experience in supervision

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Applications received by email will not be accepted.

If you are a person with disability preventing you from applying on-line, you can contact an Officer at the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

If you have technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.