Reference Number
RCM22J-022668-000194
Selection Process Number
22-RCM-EA-K-SAD-STRATHMORE-111259
Organization
Royal Canadian Mounted Police
Year
2022-2023
Days Open
18
Classification
CR04
City
Strathmore
Type
External
Total
55
Employment Equity
47
(85.5%)
Screened out
10
(18.2%)
Screened in
45
(81.8%)
Employment Equity 85.5% 47
Screened Out 18.2% 10
Screened In 81.8% 45
Women 74.5% 41
Visible minority 27.3% 15
Indigenous 0% 0
People with disabilities 0% 0
English 0% 0
French 0% 0
Citizens 85.5% 47
Permanent Residents 0% 0
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.
This process will initially be used to staff one position on an indeterminate basis, and create a pool of qualified candidates. This pool of qualified candidates may be used to staff similar positions with various tenures within the Royal Canadian Mounted Police in Alberta (i.e. indeterminate, term, deployment, acting, assignment and secondment).
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Positions to be filled: 1
Your résumé.
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
1 Proof of education will be required prior to appointment.
Ex1 - Experience in receiving and responding to enquiries or complaints.
Ex2 - Experience obtained within the last five years in the provision of administrative support services including two of the following: data entry, preparing correspondence, filing, and processing mail.
Ex3 - Experience providing service to internal or external clients / general public, via telephone or in person.
Ex4 - Experience in using computer applications including two of the following: databases, email, spreadsheets, and word processing.
Successful completion of secondary school education.
AEx1 - Experience working in a law enforcement environment.
AEx2 - Experience working with Aboriginal communities.
AEx3 - Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices.
OR1 - Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
OR2 - Willingness and ability to work shift work.
OR3 - Willingness and ability to work overtime, as required.
OR4 - Willingness and ability to obtain and maintain a valid driver’s licence or have personal mobility to the degree normally associated with a driver's licence.
OR5 - Willingness and ability to travel for work and/or training purposes using various modes of transportation.
English essential
The functions and duties of the position will only require the use of English.
Information on language requirements
A1 – Effective oral communication.
A2 – Effective written communication.
A3 - Ability to work in a stressful environment.
A4 - Ability to prioritize work to meet deadlines.
PS1 - Demonstrating integrity and respect.
PS2 - Working effectively with others.
PS3 - Thinking things through.
PS4 - Showing initiative and being action-oriented.
Knowledge of local area.
Organizational Needs:
Organizational needs may be applied during the initial screening of applications. Applicants are encouraged to self-identify if they belong to the following Employment Equity group: Aboriginal persons.
Aboriginal candidate(s) proposed for appointment or appointed must complete and sign the Affirmation of Aboriginal Affiliation Form as a condition of appointment even if they have already self-declared as an EE member when applying.
Reliability Status security clearance - Those selected must meet and maintain the above condition of employment throughout their employment.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Volume management strategies may be used.
All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.
We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.
Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.
Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.